Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Fridge in a hurry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge, no bells and whistles but its beautiful and perfect.. my fridge went out and needed one quick, ordered online and came in 5 days later.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're glad to hear that it met your needs promptly and that its design appeals to you. It’s great to know that our online ordering process was convenient and efficient for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
My New Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working great. It's quieter than my LG fridge. It's a good size. Nice color & easy to clean
I would recommend this to a friendFrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, great space. Plastic drawers cheap both in frig and freezers
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debra! Thank you for your feedback! We're glad to hear that you find the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator spacious and wonderful. We appreciate your honesty about the plastic drawers. If you have any further questions or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Size
Really nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than I thought it's a very good unit nice fit
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear you're happy with the size and fit of the unit, even if it was larger than you initially expected. It's great when a product turns out to be a pleasant surprise! We appreciate you sharing your positive experience.
Keith | Insignia Support
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the freezer on the bottom. Works well. Only thing I wonder as I have had it just over a month why I have had to empty the condesation tray 2 times. I have never had to empty one ever.
I would recommend this to a friendCompact and mighty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The bottom freezer is nice and roomy. The fridge is spacious and sturdy for the size. Fit perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StacyP,
Thank you for your review! We’re thrilled to hear that you love your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It’s great to know that the bottom freezer is roomy and the fridge is spacious and sturdy, fitting perfectly in your space. Your satisfaction is important to us, and we appreciate your feedback. If you have any other needs or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with refrigerator and style. Enjoy freezer on the bottom
I would recommend this to a friend- Pros mentioned:Size
Insignia fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Good, inexpensive fridge. Don't let the brand name deter you.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, KevinH! We're pleased to hear that you found the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator easy to install and that you're happy with its quality and affordability. Your advice about the brand name is appreciated. If you have any further feedback or need assistance, please feel free to reach out. Enjoy your fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia Bottom freezer refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge is wonderful. It's quiet and it gets cold quickly. I have a lot of storage space.
I would recommend this to a friendInsignia Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Fits perfect where the old fridge used to be. The family loves it!
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome Products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, product, quality service, does the job as expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, IvoryM! We're glad you're happy with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and appreciate your feedback. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
- Pros mentioned:Noise level
Love the sight of food right in front of me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good looking refrigerator. It is nice to see the food right up front on top, so we can find what we need. The LED lighting is excellent. The freezer holds just what we need and is easy to access. It has very quiet operation.
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far. The item is great. We love the bottom freezer!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are enjoying the item and that the bottom freezer is a hit. Your satisfaction is important to us, and we are pleased that our product meets your needs. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support
- Pros mentioned:Size
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it very good Ilike the color and the size
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you love the product and are pleased with the color and size. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Size
Big refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect this to turn out this big really helps me store food super thankful as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the product exceeded your expectations in size and is helping you store food effectively. Your satisfaction is important to us, and we're happy to know you're super thankful for your purchase!
Keith | Insignia Support
Insignia Fridge freezer on the bottom! Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new kitchen all stainless appliances all Insignia brand and I Love them .. I finally got a freezer on the bottom and I love it.. my kitchen looks Beautiful..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your excitement! We’re so happy to hear that you’re loving your new kitchen with all stainless steel Insignia appliances. It’s wonderful that the bottom freezer is a feature you’ve been looking forward to, and even better that it’s living up to your expectations. We’re thrilled that your kitchen now looks beautiful and functions just the way you want it to.
Keith | Insignia Support
Can't switch door-screws don't align
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most important issue is the door cannot be switched. The holes on the top do not line up screw in the top hinge. Now the door opens next to the wall, not the cabinet. Forever. This is a huge annoyance!! You can't pull something out and set it on the counter. You have to walk it around the door instead. Also, I scheduled delivery two weeks after purchase. The purchase emails said I would receive more info on time the day before delivery. I got a voice mail Saturday confirming the delivery would arrive between 12-4. Great. Except I got a call at 11:15am on Monday saying No, it would not be delivered. I am mad I wasted a vacation day on this. I don't get a lot of time off, and I couldn't salvage a half day with the notice I got. It's rude. I decided to buy a router off Amazon as a result, because I was upset with Best Buy. The fridge itself is fine. I'm just kind of soured on the whole experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Natalie,
We apologize for your experience with this product. It is important for us to hear your feedback so we will be able to know how to improve the quality of our product and also our customer service and satisfaction for your convenience. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, has a lot of storage. It makes great ice also.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Very spacious and love the freezer on the bottom. Highly recommend!
I would recommend this to a friendright size refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit for the price. The proof of quality won't show up for a few years, but so far, so good. Our purchase was restricted by the size of the space occupied by our previous fridge. This appeared to be the best unit that fit perfectly in the opening.
I would recommend this to a friend