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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2642 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,642 reviews
  • Rated 2 out of 5 stars

    Who is doing QC at Best Buy??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a great fridge, but I don’t know yet. It was delivered today and after they left I noticed cracked broken plastic inside and on one of the door bins. The bottom has a dent and doesn’t sit flat. Looks like it had been dropped. I don’t know how anybody let this be delivered in the shape it is in. Maybe if I had purchased it as out of box, refurbished or scratch and dent, but I didn’t. I payed for a brand new one. Now I have to wait for a new one to be delivered/exchanged. So disappointing and frustrating. So far customer service has been good about it, but it should not have happened in the first place.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RuthT,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator - Stainless Steel. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice design and fit and finish. Premium product attributes except some of the sounds are loud when the fridge cycles. Not a totally silent product...but all fridges make sounds...this one makes some pops and creaks at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! Very spacious and the temp is right on. The price point was exactly what we were looking for in a no frills fridge. We will be adding the ice maker ad on soon

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Awesome to hear, Matt! Spacious, reliable, and right on budget—sounds like a perfect match. Hope the ice maker add-on makes it even better!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase for the money. Very spacious and was installed quickly and efficiently!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback, Cynthia! We're thrilled to hear that you are satisfied with your Insignia™ Bottom Freezer Refrigerator. It’s great to know that you found it spacious and that the installation process was efficient. Should you need any further assistance or have any questions about your purchase, please don't hesitate to reach out. Enjoy your new appliance! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love my fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digging this fridge! Make sure to close the freezer door all the way, I made a mistake of leaving a crack open and stuff inside melted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AdamS,

      Thanks for the awesome feedback! We’re glad you’re loving your new fridge. And yes, closing that freezer door all the way is key! We appreciate the tip for other users and are happy to hear it’s been a great fit for your space. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this refrigerator. You can see where everything is without bending down. The freezer section holds a lot of food, as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you love the design of your Insignia refrigerator. It's fantastic that you can see where everything is without bending down, and that the freezer section holds a lot of food. Enjoy the convenience and ample storage! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very convenient for a small family, great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a good fridge, especially for the price. Purchase and delivery were a breeze. Downside is that the shelves don't have a lot of flexibility and capacity. Eager to see how many years this will last. (In our previous Kenmore Elite, the compressor died after 10 years.)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear that the purchase and delivery were so smooth! We're glad you're finding it to be a good fridge, especially for the price. We appreciate your feedback about the shelf flexibility and capacity – that's definitely helpful for us to know. We hope this Insignia refrigerator serves you well for many years to come! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigiator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 3 settings of cold for the freezer and fridge it has a Greta amount of space and looks absolutely gorgeous too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good storage inside good cooling power

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you've found the perfect refrigerator, MartinM! The Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator seems to be hitting all the right notes with its good quality, ample storage, and strong cooling power. If you have any other features you love or tips for getting the most out of it, feel free to share. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FRIDGE IS GREAT PEOPLE GET ONE NO ICEMAKER SIMPLE FUNCTIONALITY DOES THE JOB GREAT PRICE NICE A QUIET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finish, quiet running, beverage fridge in laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice Features. Great Quality. Lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome amazing fridge just buy it now don’t even think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works well and seems to be a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect refrigerator for a small family of two

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is the perfect fit for your small family. If you have any further comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our use, especially the bottom freezer with extra drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge for the price. Bottom freezer with top basket/drawer is very handy. Easy to switch which way fridge door opens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and perfect for our country home. Delivered on time and had no dents or scratches. Love the drawers and holds temp well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact refrigerator. If you have a small space and want a nice efficient refrigerator this is the one.

    I would recommend this to a friend