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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2645 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,645 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Too and bottom fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my daughter she loved it definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. Great space inside. Great value. Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of space. Would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer on the bottom. The whole refrigerator is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product only one complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything but the slide out freezer tray because it always comes off track

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking finally found one that fits the bill Perfect for city townhome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is so good, a lot of space and very organized inside

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is okay but the overall experience with Best Buy has been very disappointing. I usually use them for all of my electronic purchases but when it comes to this fridge i regret it. The fridge came with a ding right in the middle of the door and when speaking with someone they say they can’t do anything for you and the only option is to load it back up and bring it to the store if you want anything done. They were also supposed to price match the fridge for me after I purchased it went on sale and they never did so by the time i realized they didn’t do it and reached out again they said it was past the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Fridge was on sale and has what I wanted. Runs quiet and drawers open close smooth

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, BeckyK! We're glad to hear that you're happy with your Insignia™ Bottom Freezer Refrigerator. It's great to know that it runs quietly and that the drawers operate smoothly. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product very clean lots of storage. Runs efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the second team of installers was great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much, PabloE! We're happy to hear your Insignia™ Bottom Freezer Refrigerator delivery went smoothly and that the second installation team provided excellent service. We’re committed to making sure every part of your experience is a positive one. Enjoy your new fridge, and thanks for sharing your feedback! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Took 3 and it was still damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge because we had to have this small of a size and it had decent reviews. Like some of the other reviews we got it out of the box and it was scratched and dented. They came and got it a few days later and brought us a new one. That one was perfect on the exterior but the interior walls were broken in four places, where the shelves had sat durning transport. We called again and had to wait another 4-5 days for a third fridge! The third showed up and the inside was perfect. The outside did have two small dents on the side but both were hidden by our cabinets so we decided to just deal with it since it had been almost a month of trying to get one that wasn’t damaged and meant two days of missing work when the second and third fridge were delivered. It appears to be a good fridge but if you don’t want to deal with the hassle of missing work and having to replace it many times I’d recommend a different fridge!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek design, good amount of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well, and fits more groceries than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it!! It’s extremely quiet and the perfect size for my family of 4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Owner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and fits the my kitchen space perfectly! Working excellent so far and very roomy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo good I like Large space and controlled cooling

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That sounds like a fantastic fridge! Having plenty of storage and precise cooling control makes all the difference. Glad the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is working so well for you—hope it keeps everything fresh and chilled just right! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great kitchen appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for the small area in the kitchen! No issues at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent and looks more expensive than it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool service, thank you. Took a long time to get though

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, DarlaK! We're so glad to hear you're enjoying your new Insignia™ Bottom Freezer Refrigerator and that it’s living up to your expectations. We appreciate your patience with the delivery process and are happy it was worth the wait. If you need any support down the line, we’re always here to help. Enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well keeps the temperature where it needs to be

    I would recommend this to a friend