Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Amazing Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magic went above and beyond to help me get my fridge that day as well as setting me with a credit card to help with membership costs! The fridge has been great to our family especially for the cost. It keeps everything cool, only down side is the ice make is sold separate but outside of that everything is amazing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, CelesteS, for sharing your experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that Magic provided exceptional service and that the fridge has been a great addition to your family. It's wonderful to know that it keeps everything cool and offers great value. We appreciate your feedback and hope you continue to enjoy your refrigerator! Jeth | Insignia Support.
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is wonderful and cools well. It arrived in perfect condition. The delivery people were wonderful and super careful. I loved the experience.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JessicaS, for your feedback! We’re delighted to hear that your Insignia Bottom Freezer Refrigerator is performing well and that it arrived in perfect condition. It’s fantastic to know that the delivery team provided careful service, making your experience even better. Your support is truly appreciated! Tine | Insignia Support
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, its big enough to store extra food in the bottom drawers!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for your feedback! We’re pleased to hear that you’re happy with the Insignia™ Silicone Case with MagSafe for iPhone 16 Pro. It’s great to know that you found it to be a smart purchase with good price and material. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new case! |Angelica| Insignia Product| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Just what we needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we like the refrigerator/freezer. The top refrigerator is much more convenient. It would have been nice to have a deli drawer and we haven't found a convenient place for the ice cube trays. Like the stainless steel finish along with the hidden handel feature.
I would recommend this to a friend- Pros mentioned:Size
Insignia fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance perfect fit, has everything i need with a hone of children the door alarm is great to have. Clean with out handles we love this appliance and highly recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge except it came damaged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the refrigerator. Very spacious inside and nice looking. Only problem is that it came damaged when it was removed from the brand new box. And then onnthe inside where the shelves are placed the plastic was damaged when it arrived.
I would recommend this to a friend - Pros mentioned:Size
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good frieght, nice space and perfect cooling, no regreat about it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re pleased to hear that you’re happy with your purchase. It’s great to know that you find the space and cooling performance to be excellent. We’re glad you have no regrets about your choice. Your positive experience is important to us, and we appreciate you sharing it!
Keith | Insignia Support
Great quality fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! I like how spacious it is and the glass shelves make it easier to organize.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Luchie! Thank you for your feedback! We're delighted to hear that you're pleased with the quality and spaciousness of your Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that the glass shelves are helping you stay organized. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
The best refrigerator you can buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful and very spacious, we liked it a lot in our house, it works perfectly, it's a good purchase, don't hesitate to do it.
I would recommend this to a friend Insignia Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, good quality and good size, I love it.
I would recommend this to a friend- Pros mentioned:Size
Top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very excellent in size and coldness. I recommend buying it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing recommendation! We're thrilled to hear that you're pleased with the size and coldness of your purchase. Your satisfaction and endorsement mean a lot to us, and we're delighted to have met your expectations. Enjoy!
- Carl | Insignia Products
Great option for small spaces
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this refrigerator is a great upgrade to any small kitchen. I love the overall design and temperature adjustment options, as well as the spacious bottom drawer. It is very sleek and clean looking.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Victoria! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a great upgrade for your small kitchen. It's wonderful to know that you love the design, temperature adjustment options, and spacious bottom drawer. Your feedback is much appreciated!
- Shiela | Insignia Support
works perfect……so fsr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only had new fridge for about a month now but have had no issues. this is the first one that I have that has the freezer in the bottom instead of the top portion. I do miss the extra door space from the freezer. the freezer is too big bins basically- just wish there was a smaller compartment in addition to the two bins.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Jenn915, for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're glad to hear that you haven't had any issues with it so far and appreciate your insights on the freezer's design. Your experience is valuable to us, and we're happy to know that the refrigerator is meeting your needs overall. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
Pleasant experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online without ever seeing it. Very impressed with the price, process and delivery. Product is quiet and fits perfectly. Highly recommend
I would recommend this to a friend Great Refrigerator and Ice Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this Insignia fridge due to an aging fridge from when we purchased our house. What made me go with the brand was that we have a smaller fridge from the same brand and just love the quietness of the brand and the quick cooling system that it provides. The add on ice maker works phenomenal and couldn’t be happier with our purchase. I highly recommend this brand and product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you chose our Insignia fridge to upgrade from your aging one. It's fantastic that your positive experience with our smaller fridge led you to trust our brand for this purchase. We're thrilled that you're enjoying the quiet operation and quick cooling system, as well as the performance of the add-on ice maker. Your recommendation means a lot to us. If you ever have any questions or need assistance, don't hesitate to reach out. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
CDK601
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice little fridge for money. Looks great and works great. I bought this unit for my workshop and love it.
I would recommend this to a friend - Pros mentioned:Size
Just what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All that i needed, easy delivery and installation! It's not fancy but it works great and is dependable
I would recommend this to a friend - Pros mentioned:Size
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for the space we needed since our space was an odd size
I would recommend this to a friend So, so very hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge runs super hot. If you live in a very cold place, this might be good bc it radiates heat off of the sides. It's often in the 90's (hottest I've clocked it as 98 degrees), always at least in the 70's but usually in the 80's. I'm writing this while requesting a service appt for my 3 week old fridge. It has taken 45 minutes to simply schedule the appt. No trouble shooting, just scheduling. 45 min to get a 12 hour repair window that's two weeks out. Fun. If you do live in Antarctica and decide to get, it comes with a right side hinge and it's super hard to switch it. The shelves are oddly spaced so if you want to have a gallon of milk, you can only use two shelves. Even then you can either put the milk on the shelf that drawers fit into and have about a half inch of space btwn the milk and the next shelf (so it's hard to get in/out especially when the jug is full). Or, you could lower the middle shelf but then you have to lift the gallon of milk to shoulder height to get it in/out (also not idea when the jug is full). It's just a very weird set up.
No, I would not recommend this to a friendGreat for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I only wish there were a dedicated space in the freezer for ice cube trays.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, DelfieM! We're glad to hear you're enjoying the value and performance of the Insignia™ Bottom Freezer Refrigerator. It's great to know it's been a good fit for your space, and we truly appreciate you taking the time to share your experience! Jeth|Insignia Support.