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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2660 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,660 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I love it. It works amazing for the whole family

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We are thrilled to hear that you love the fridge and that it works amazingly for your whole family. Your satisfaction is very important to us, and we are committed to providing products that meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and perfect fit. Storage is medium size, but is just right since this is my second fridge. I love my new fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you love your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it fits perfectly and meets your storage needs as a second fridge. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look and work well. Spacious, enough space in freezer too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are pleased with the look and functionality of the product. It's great to know that you find it spacious, especially in the freezer compartment. Your satisfaction is important to us, and we are committed to providing products that meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Vivian Newell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I need at this time. Except the door opens on the wrong side, & installers stated I need to get an appointment to have it switched to open on the other side.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the product meets your needs. We apologize for the inconvenience regarding the door opening direction. We recommend scheduling an appointment with our installers to have it adjusted. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Refrigerator- Exactly what I wanted!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one of my rentals it’s, beautiful, modern, simple and I never I have to worry about ice and filter repair calls… because I didn’t buy or want those options. But… They are available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a large refrigerator it fits our needs perfectly. It looks good, is easy to keep clean, and functions as it should, which is saying something these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great refrigerator for the price have nice storage shelves and drawers are all really sturdy love the finish

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are pleased with the refrigerator, especially its storage shelves, sturdy drawers, and finish. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia bottom freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an affordable bottom freezer refrigerator and this fits my needs very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outside refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keeps constant temperature even though we used it outside in a plastic shed. but we live in California and the temps outside are never to bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get the orders right but, Best Buy worked with me until everything was right. I really appreciate all their hard work on the orders. Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water gurgling sound - no ice maker or water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 5 weeks ago. Really like product, but just noticed that after opening and closing the door to the refrigerator, there is a water gurgling/running sound for a few seconds. On-line help was no help, but if someone knows if this is a problem, before I call Tech support, I would appreciate any info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom freezer fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. It has good storage capacity for us but would need more room for a larger family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This refrigerator is just okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is okay. It does its job... However, the freezer drawers don't hold a lot and they are flimsy. If you pull too hard, they will break. Not enough storage for an average family. More for single people or a family with maybe one child.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We’re glad to hear the refrigerator is performing its basic functions, though we understand your concerns about the freezer drawers and storage capacity. Your insights are helpful as we continue to improve our products to better meet the needs of different households. We appreciate you taking the time to share your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very spacious. Easy to set up. Fit the perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Nothing fancy but love the bottom freezer and ice maker. Great buy for the money. Meets all our needs for our small condo and just the 2 of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 weeks of use and extremely satisfied. The refrigerator is attractive and functional.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're delighted to hear that you are extremely satisfied with the refrigerator after six weeks of use. It's wonderful to know that you find it both attractive and functional. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my recent purchase of my refrigerator it was a great choice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are happy with your recent refrigerator purchase and that it was a great choice for you. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A Very pleased consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was real easy to order on the phone and arrange delivery which was right away the delivery went easy with prior notificarion delivey and set was excellent very pkeased with my purchase and the whoke process will definitely order again Thanks for the excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship & service. Well worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and service. Well worth the money. Love this refrigerator by Insignia!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you love the refrigerator and find the workmanship and service excellent. It's great to know that you feel it's well worth the money. Your feedback is much appreciated, and we're glad you're enjoying your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice fridge, but damages from transit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working well. Only issue was one shelf for tre door arrived very broken as did the top drawer for the freezer. We called for them to be replaced but nothing yet. So while we are happy with the purchase we just didn’t get everything it’s supposed to have this the lowered score.

    I would recommend this to a friend