Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second refrigerator model i have purchaed in the last year for 2 different homes. Very happy with the product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your continued support and for choosing our refrigerator models for both of your homes! We’re thrilled to hear that you are very happy with the product. Your satisfaction is our top priority, and it’s wonderful to know that our refrigerators have met your expectations.
Keith | Insignia Support
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, deep drawers, plenty of storage. I recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're glad to hear you're enjoying the deep drawers and ample storage in your fridge. We appreciate your recommendation! - Carl | Insignia Products
Happy to have this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really very happy to buy this product. it just fits to my kitchen and it's a good quality product from Bestbuy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that you're very happy with your purchase and that it fits perfectly in your kitchen. It's great to know that you find it to be a good quality product from Best Buy. Your satisfaction is our top priority, and we appreciate your support.
- Carl | Insignia Products
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge spacious only gripe I have about it for some reason it gets extremely hot on the outside of it and is kind of noisy
No, I would not recommend this to a friendNew refrigerator to the rescue!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new refrigerator is great for the whole family. Our last one went out without notice. Best Buy jumped in to help and had a new refrigerator that fit our budget and set up delivery and took our old one also. What a great help!
I would recommend this to a friendPerfect buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator on top. You can see everything in front of you instead of leaning down to see what you need. The freezer on the bottom holds everything nice and neat. Two drawers to separate your foods. I use the top drawer for vegetables and desserts.
I would recommend this to a friendGreat Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator about 3 months ago. Have not had any problems with it. The only problem is that once you buy something from Best Buy they hound you and hound you for reviews. How are you suppose to review something that should last years in only a few days.
I would recommend this to a friendIt was a better price in comparison to the other c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a great refrigerator for the price point. It does the job there’s not a ton of space if you wanna store big containers for parties of food but as in every day use, get what you paid for. It’s very cold and it has an alarm if you leave the doors open.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KristineM, thank you for your feedback! We're glad to hear that the refrigerator is meeting your everyday needs and that it keeps your food cold. The added feature of the alarm for open doors is definitely a convenient touch. We appreciate your insight on the space limitations and the capacity for storing larger containers. Your honest review helps others make informed decisions. Thank you for choosing our product! -Carlo, Insignia Products
Insigna Refrigerador
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and good price . Love the bottom freezer .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaV! Thank you for your feedback! We're glad to hear that you find the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator to be very nice and reasonably priced. It's great to know that you love the bottom freezer feature. Your satisfaction is important to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products|
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolutely best service I ever received. The staff was perfect with bringing it out and very nice!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It is very spacious and keep Seratine really cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you love your new Insignia™ Bottom Freezer Refrigerator. It's great to know that it's spacious and keeps everything really cold. If you have any other comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, the men that deliver it were so professional, very nice and filled me in on when I could transfer my food, and freezer, very helpful. Thanks Best Buy and Staff! Highly recommended and appreciated.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BeckyL! We are glad to hear that you are enjoying your new Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. It is always our pleasure doing business with you. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service friendly workers I would tell my family
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service and found our workers friendly. Your recommendation to your family means a lot to us. If you have any more comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Loving this Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving this fridge. Clean and sleek look. Love that the drawers are clear on the door, it helps to not let any messes build up over time.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for mom she and all us absolutely love love love it. Mu brother picked it up and installed it. Will continue to use Bestbuy.com for our appliances and electronics.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear that your mom and the whole family are loving the new refrigerator! It sounds like a great purchase. Thank you for sharing your positive experience with Best Buy and for choosing to shop with them for your appliances and electronics. If you have any other feedback or questions, feel free to let us know. Enjoy your new refrigerator! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator. I have looked for months and finally found a perfect one. My salesperson was polite and very helpful!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanetA, thank you for your wonderful review! We’re thrilled to hear that you absolutely love your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that it was worth the wait. It’s also great to know that our salesperson was polite and very helpful. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Save energy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator not much energy and lot of space
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, SuliR! We're delighted to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it's energy-efficient and offers plenty of space. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge!
- Shiela | Insignia Support
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great refrigerator it’s small and compact and it’s very deep we can pack a lot of food in there
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that its compact size and deep storage capacity are meeting your needs. If you have any other thoughts or suggestions, we'd love to hear them! |Angelica| Insignia Products|
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I bought it. It has been a very reliable second fridge for my small food business and helped free up room in my main fridge. No issues to setup! It’s a great product for to be a garage princess.
I would recommend this to a friendGood garage refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good replacement for what we had before. We don't need extra functions as this is intentionally for extra storage in the garage. However, when it was delivered, the delivery guy noticed as we were putting the refrigerator together that the drawer at the bottom was cracked. He made the report and part replacement was delivered after two weeks.
I would recommend this to a friend