Customer Ratings & Reviews
- Model:
- NS-RTM18WH7
- SKU:
- 5161100
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the size, price, and ample space of the 18 Cu. Ft. Top-Freezer Refrigerator, frequently citing its great performance and sleek design. Many appreciate its ease of use and the fact that it keeps items cold. However, some customers noted that the refrigerator can be noisy and that the door may present some challenges. The overall appearance is also frequently praised.
This summary was generated by AI based on customer reviews.
Huge DENTS once delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dropped it off and everything was fine but as soon as I removed the plastic wrap we noticed 2 huge dents in the FRONT of the fridge. We called customer service and they wouldn’t give us a new one, instead they wanted us to PAY them to fix it. The front piece is even coming off now (part of the fridge door). So disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Fridge,
We regret that you have received a damaged product. That can certainly be frustrating. As part of Insignia Support, we would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
- Cons mentioned:Door
ok for an extra fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge was only ok. door to freezer doesnt close correctly when fridge door is closed hard. only worked for about 6 months then freezer thawed and fridge froze things
No, I would not recommend this to a friend ya get what ya pay for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When working, it's great, but two service calls so far, just stops working. It's a garage fridge but pretty poor quality as far as brand.
No, I would not recommend this to a friendGreat Fridge. Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Looks great. Works great
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator and i recomend to my friend. Good
I would recommend this to a friendPoor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best decision I have ever made very easily scratched, not impressed with quality, and I had to order a hinge to switch the door side. Overall would not buy again.
No, I would not recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge for my needs. Excellent service and delivery
I would recommend this to a friendGood refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator & fits our small kitchen perfectly.
I would recommend this to a friendBasic refrigerator that serves as a spare.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator located in the garage quit one day so had to purchase a new one. This is a basic refrigerator (no ice maker) or any bells and whistles. Keeps food cold and very happy with it for the price.
I would recommend this to a friend- Cons mentioned:Noise level
Makes weird noises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes weird noises as like it will mess up when it's brand new , i called but I'm just waiting for a appointment
No, I would not recommend this to a friend Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the day it was delivered it has been making noise, and the freezer snows up like the old ones use to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mikeyc3,
Thank you very much for taking the time to review our Refrigerator. I am sorry to read about the noise and the frost you are experiencing on this unit.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Good price and excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a rental property. Tenants likes it.
I would recommend this to a friendGreat second fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great second fridge to have as a back up one.
I would recommend this to a friend- Cons mentioned:Door
Still waiitng for Best buy to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door bent on delivery from manufact, waiting on replacement of whole fridge but nightmare communicating with best buy to replace, folks that delivered it were awesome, told us a bout 10 days ago we would hear back on replacement, thus far not a thing....guess we have to go through the nightmare of an online chat/phone call to follow up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Refrigerator, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Great product excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service, Love Best Buy
I would recommend this to a friendJust what the childrens ministry office needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, sales team, helpful and professional happy.
I would recommend this to a friendIt’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bends that go on the door are not very sturdy, and if you are not careful or put them in the wrong way they can break,
No, I would not recommend this to a friendLove my no handles Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color is great. No handles to worry about & clean.
I would recommend this to a friendGreat products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking Luxury and cheap Big capacity Great
I would recommend this to a friendFirst timer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First fridge I ever bought. Love the lighting inside! I wish the door trays were stronger one already broke so I had to tape it
I would recommend this to a friend