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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,789 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and deliver it on time always love best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you're pleased with the product and the timely delivery. It's wonderful to know that you always have a great experience with Best Buy. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far . Reasonable price . Recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size frig, simple with no complicate function.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for what I need it in my small apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLEEK LOOK NO HANDLES TO GET IN THE WAY EASY TO CLEAN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fridge, this one was cheap. And everything about it feels cheap. Arrived with one of the door shelves broken. Replacement parts are impossible to find, but we managed to fix it enough to be usable. Keeps things cold, but makes weird sounds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lightweight, energy efficient, and has had zero problems after its first year in use. After one year, we bought another identical fridge for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should. Open box item was purchased and the drawers were not wrapped. One drawer piece was broken due to the pieces being loose inside during transport. The refrigerator itself is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that the delivery employees gave me was very friendly and professional. The product is very effective, I like it and I have no problem with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged item got delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working fine. But the complaint is about the BestBuy itself. The product came with a dent and we identified at the time of delivery. The delivery team promised a $200 GC if I accept the damaged product. I accepted it; but there is no GiftCard even it is more than a Month. I am on hold with GeekSquad for more than an hour :(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      'm sorry to hear about the trouble you're experiencing with your Best Buy order and the delay in receiving your promised gift card. It sounds frustrating to be on hold for so long. You can reach them at 1-888-BEST BUY (1-888-237-8289)1. They should be able to assist you with your gift card issue. I hope this helps, and that your issue gets resolved quickly! If you need any more assistance, feel free to ask. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator with recessed handles is a very good thing. Looks good it’s a good value purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a garage refrigerator that is made for garages, order it online. Told the online representative what I was looking for, did not take long to locate. The online purchase was easy and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, seams cold enough, but it makes strange noises. Needs to be looked at. Will be calling Best Buy for advice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. I’ve had it for about a month. Well lit - easy to see everything with clear shelves drawers. Nice feature for an inexpensive fridge - It makes a “ding” sound if the door is left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, but surprisingly well built. The surfaces are easy to clean. The handles are on the top and bottom edge of the doors though, which can be a tight fit for those with large hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Break room fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered promptly within business hours. And the gentleman who delivered it were awesome and super patient as our building is a bit hard to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18 Cu Ft Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kitchen. The shelves on the door are just the right size for condiments and the shelves above the drawers are easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Don't understand what kind of title do you want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice refrigerator just the size I wanted just wish it didn't make so much noise sounds like a computer processor or something

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modern fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this fridge. It's really stylish, quiet and functional. I've joined the modern age!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fine so far but does make a noise...i think when it kicks into defrost mode. Nice looking for a basic fridge and i am happy with it as a secondary fridge for us

    I would recommend this to a friend