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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,812 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Refer.. Good Piece Easy yo get in the house /

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Refrigerator works well. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    RV refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use in fifth wheel. Perfect size for area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Had to buy the Display they wasn’t suppose to sale it but the manager did because I needed it that day.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that you're loving your new refrigerator and that our manager was able to assist you in obtaining the display model you needed on the same day.

      Your satisfaction is our top priority, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but works good not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far . Reasonable price . Recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size frig, simple with no complicate function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator constantly makes noise. I just bought it 12/18/24.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for what I need it in my small apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, no problems yet! Keeps food cold and freezer is chilly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love the fridge and that it is keeping your food cold and the freezer chilly. Your satisfaction is important to us, and we are committed to providing reliable and high-quality products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLEEK LOOK NO HANDLES TO GET IN THE WAY EASY TO CLEAN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fridge, this one was cheap. And everything about it feels cheap. Arrived with one of the door shelves broken. Replacement parts are impossible to find, but we managed to fix it enough to be usable. Keeps things cold, but makes weird sounds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lightweight, energy efficient, and has had zero problems after its first year in use. After one year, we bought another identical fridge for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should. Open box item was purchased and the drawers were not wrapped. One drawer piece was broken due to the pieces being loose inside during transport. The refrigerator itself is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and deliver it on time always love best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you're pleased with the product and the timely delivery. It's wonderful to know that you always have a great experience with Best Buy. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that the delivery employees gave me was very friendly and professional. The product is very effective, I like it and I have no problem with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a garage refrigerator that is made for garages, order it online. Told the online representative what I was looking for, did not take long to locate. The online purchase was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. I’ve had it for about a month. Well lit - easy to see everything with clear shelves drawers. Nice feature for an inexpensive fridge - It makes a “ding” sound if the door is left open.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly. Will not hold correct temperature and my food is at an unsafe level. Stopped working correctly after a couple weeks. Trying to get Bestbuy to fix it but sent someone that said it’s working fine even though the temp is off about 10 degrees at the highest setting. Please fix my fridge or replace it Bestbuy!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator with recessed handles is a very good thing. Looks good it’s a good value purchase

    I would recommend this to a friend