Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2812 reviews
(2,812 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Compact Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a few weeks, but it works well. Better than the one we had which was about 30 years old. It is small, but it fits a lot.
I would recommend this to a friendRated 5 out of 5 stars
Better then my last fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. I have it on the low settings and its still has everything frozen. Love it. It also has a alarm whrn door is left open.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy this refrigerator again because it’s definitely a great value love it love it.
I would recommend this to a friendRated 4 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works amazing and keeps everything very cool. The only thing it could improve on is the quality of the clear plastic inside the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Works well. Only complaint is it was damaged once we took out of box. The house was an hour away and Best Buy couldn’t do anything unless they saw the damage.
I would recommend this to a friend- Cons mentioned:Condition
Rated 3 out of 5 stars
Damaged
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged, Best Buy reduced price when we kept item.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Love the clean finish worked great for our Airbnb
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good brand, price and quality. To date, there has not been any failure.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge so far. No problems. I also like how the fridge chimes if it’s left open
I would recommend this to a friendRated 5 out of 5 stars
Refridge Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fast and efficient, right on time. Removed the old one and took it away.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 4 out of 5 stars
Textured front pannels
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass shelves, looks great inside, but exterior is textured on both front panels like a full size freezer.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 5 out of 5 stars
Good stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service by the best buy team as per usual
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the product and the service provided by our team. Your satisfaction is our top priority, and it’s wonderful to know that we’ve met your expectations once again. If you have any other comments or need further assistance, please don’t hesitate to reach out. We’re always here to help! - Carl | Insignia Products
Rated 5 out of 5 stars
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really great and the after-sales customer service responds quickly and is always helpful thank you so much Bust buy
I would recommend this to a friendRated 5 out of 5 stars
BEST BUY forever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of very good quality, and the attention is extremely good and pleasant
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, JoseG! We're glad to hear that you are satisfied with the quality of the Insignia™ refrigerator and the level of customer service you received. If you have any further questions or concerns, please don't hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Rated 5 out of 5 stars
Love the new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy, the entire process was smooth and the best buy communication and logistic teams are very competent.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful men and quick install. Friendly and good customer service.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyW! Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that you had a positive experience with the installation and customer service. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Rated 5 out of 5 stars
"Cool"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this refrigerator. It fit perfectly, looks good, has solid shelves and drawers. The controls are easy to see and set. No complaints.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator, I have had it for 3 months and it works perfectly. excellent delivery and installation
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LuisR, thank you so much for sharing your experience with us. Your satisfaction is our top priority. If you have any questions or concerns, do not hesitate to message us. Gly | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Rated 5 out of 5 stars
Update apartment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating our small rental. Looks great and will be a nice upgrade to looking modern.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's awesome to hear! The Insignia™ refrigerator is a great choice for a modern look and energy efficiency. Enjoy the upgrade in your rental space! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Office refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for when I told the salesman. Everything I wanted and expected from this appliance I received.
I would recommend this to a friend















