Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Best purchase in terms of price quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my purchase of the year, definitely an excellent product.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and love my fridge would recommend .
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple bit a really nice piece. Im so glad the fit is amazing
I would recommend this to a friendMy favorite fridge yet.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new refrigerator. Excellent product.
I would recommend this to a friendNew refrigerator great delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with light in both compartments. Easy delivery and quick setup.
I would recommend this to a friendInsignia Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great and I recommend, good looking and original
I would recommend this to a friendThank you best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service is great experience is very good I'm si happy always
I would recommend this to a friendLove my refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single complaint. Super good value. Looks good in my kitchen.
I would recommend this to a friendNorms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this product is highly recommended, the only issue we had was that 2 adjustable tray’s broken.
I would recommend this to a friendThanks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait for replacement because the first one had dints & dings all over the outside wall of the fridge.
I would recommend this to a friend- Cons mentioned:Door
It stays cold I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with broken door inserts and the bottom of the door was broken and now scrapes and since I’m somewhere they can’t deliver they are unable to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lexc, Thank you for taking the time to leave a review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room. Really like the ice maker. It makes the cutist ice cubes!
I would recommend this to a friendMy new Frige
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and great service. Thanks Best Buy love my new Frige.
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY refrigerator. Will go to best buy again.
I would recommend this to a friendNice fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, big interior , works good , nice spacey
I would recommend this to a friendGarage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for our garage. Sleek and nice layout inside.
I would recommend this to a friend- Cons mentioned:Door
Scratch new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is brand new but as a scratch in from of door the delivery man place part that goes underneath refrigerator. He seem like he was in a rush. I didn't notice scratch on refrigerator until I arrived back home to place food in it causes he told me I had to wait 4 hours till I could put food on.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimberlyfineface,
Thank you for writing a review for our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Condition
Damaged merchandise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is damaged in the bottom part (4 corners) and the door don’t can close
No, I would not recommend this to a friend Inside of freezer was broken in 2 spots and showin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside of the freezer was all busted up!! Foam was showing in 2 different spots on the freezer..
I would recommend this to a friendRefrigerator damaged when box was opened.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator came with a dent on the side. The delivery team said someone from Best Buy would be in touch to replace the new unit? Have not heard from anyone?
I would recommend this to a friend