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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,812 reviews
  • Rated 5 out of 5 stars

    Reliable and satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. We kwpt it in the garage as a 2nd fridge and its fulfilling its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver good choice. The brand and the Fridge is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Horrid brand- huge no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i was given the 15 day return information. The temperature guide is not useful, the freezer didnt freeze and the fridge froze and ruined food. The plastic doors/drawers are very weak. I wish i had gone with something different, and somewhere different

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize for the disappointing experience you've had with your Insignia 18 Cu. Ft. Top-Freezer Refrigerator. It's concerning to hear that you didn't receive the 15-day return information, and we should have provided that to you. Additionally, the issues you've experienced with the temperature control, freezer performance, and durability of the plastic doors and drawers are not acceptable. We understand that these problems have led to the loss of food and a frustrating experience. We're sorry that you feel you made the wrong choice, and we'll do our best to ensure that our customers receive the support and service they deserve. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Products and the best energy 1.2amp. Working great and a best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first delivery was a lemon,did not cool below 62 F Replacement is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely recommend this refrigerator. My best purchase of the year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator design does not allow for much storage space.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ViginiaN, for your honest impressions. We’re sorry to hear that the storage space didn’t quite meet your expectations. We take comments like yours seriously as we strive to design appliances that better suit our customers’ everyday needs. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The customer service and delivery was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was awful, The fridge works fine.,...........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stainless Steel Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon delivery bith doors of the refrigerator was covered with scratches when the delivery team took it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item and it’s so clean and new. I was using the person who lived where I live now their old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and great value! Delivery was prompt and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a Fridge for a rental unit. This is a Great value for the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I am satisfied with my purchase. I like my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No bells or whistles, but does the job!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Just a few issues, but seems to be worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s brand new, so no problems. I’m gonna have to wait. I’m happy with it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & simple - using in the garage as overflow. Nicer& new. Great resale down the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. tom dillon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems ok so far. however, we wanted to door on the other side. emailed BB mgmt twice and got no reply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator, its very reliable and energy efficient too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy ordering system

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering the item, product delivered in good condition.

    I would recommend this to a friend