Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps every thing cold and fresh would recommend it to a friend
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price , makes a whining noise constantly
I would recommend this to a friendSolid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty simple machine, but it does what its supposed to do. Worth the money!
I would recommend this to a friendInsignia Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, perfect fit for my garage. Thank you so much.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Easy to install. Works great. No issues.
I would recommend this to a friendA basic refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A basic fridge. Just what we needed. No frills and no complicated controls.
I would recommend this to a friendHorrible delivery and scratches.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with scratches i think from the delivered guys.i cheked my cameras and they just literally dropped it from truck to the ground using the rear bumper of the truck to slow down the box. Terrible delivery otherwise so far so good .
I would recommend this to a friendNot bad. Good customer service at least.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Insignia fridge and had it shipped to us in Dec 2022. It was working fine up until the summer. However, we were lucky to have an active manufacturer warranty to cover us and got it replaced. We’re are hoping it will work for a long time.
No, I would not recommend this to a friendRefrigerator install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered on time and quickly set up by the best buy crew.
I would recommend this to a friendRefrigerator in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. Fits good. It’s for a tenant so no picture.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From ordering to receiving. Everything was great. Thank you
I would recommend this to a friendIn sigma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleased with the refrigerator. No issues or complaints.
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for our humble home... keeps food from spoiling, modern day wizardry
I would recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a dent on the back and the side front door, they told me that they gonna give me a refund for $200 and keep the item which I did and it’s been months and I still have gotten anything back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JonasM, for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We regret that your unit arrived with dents and that you have not yet received the promised refund. We understand how frustrating this must be and appreciate your patience. If you haven't already, we recommend reaching out to our support team to follow up on the refund process. Your feedback is valuable, and we apologize for any inconvenience caused. Tine | Insignia Support
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting love that all compartments are clear
I would recommend this to a friend- Pros mentioned:Space
Two Fridges, Both Failed, Same Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it looks nice, and has a decent amount of space for storing food, we received two of these, and neither lasted more than 3 weeks. Both fridges received made a very loud whining noise for an hour at a time, multiple times a day, loud enough to be heard anywhere within our two story home. The first one was returned before it completely failed, the replacement we received made the same sound (I figured maybe this as normal at this point), and has now completely stopped working after about three weeks. I would strongly advise avoiding Insignia products, as we have also purchased a washer of this brand that also completely broke and needed to be replaced after several weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robert,
We do apologize for what happened to your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Works as intended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a simple refrigerator and it seems to work fine.
I would recommend this to a friendPerfect second fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Glass shelves so nothing topples over. GREAT door storage!
I would recommend this to a friendRefridgerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works will. I will say it is wider than I thought though.
I would recommend this to a friendUnhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars , the compressor went out within the first 30 days of owning it , best buy would not exchange without using the extended warranty i bought , terrible !!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with your compressor. We understand how frustrating it can be when a product doesn’t meet your expectations, especially so soon after purchase. We take your feedback seriously, and we will work to address the issues you've raised regarding our exchange policy. Your satisfaction is important to us, and we're here to help resolve this matter. Please reach out to our customer service team directly so we can assist you further. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692