Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Decent fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the overall value. Nothing to get overly excited about!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent produce and quality I’m happy with the refrigerator
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was Good. .............................
I would recommend this to a friendSatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stainsless steel finiish, cools food consistently
I would recommend this to a friend- Pros mentioned:Space
Nice space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of space but purchased at the store and was all ready busted on the end side good thing I had a protection plan to get it replaced
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SarahS,
We really appreciate your feedback on this Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Suppport
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love bestbuy because I always find cool and affordable stuff.
I would recommend this to a friendYeah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome!! I like all the shelves on the door!
I would recommend this to a friendDamaged on the side multiple times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it. The delivery service scratched the side deeply multiple times. There were enough room on 5 steps stairwell, but the deliver service not use any proper service. I should get credit and refund
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Best bang for your buck fridge recommend
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good out of box purchase. Sales people were very helpful.
I would recommend this to a friendGreat garage fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, efficient refrigerator just does what it needs to do.
I would recommend this to a friendGreat overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge for me And my family . Always a good brand .
I would recommend this to a friendQuick replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emergency purchase, would like to have had a little more space.
I would recommend this to a friendrefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, for the moment everything is fine.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Perfect for garage .
I would recommend this to a friendDon’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this fridge it sucks. It’s less than a year old and the shelves don’t fit well, they move around and often get displaced when you add items to them. I have to adjust them and push them back so they won’t fall. Today I literally opened the door to the fridge and the plastic clip on shelf broke and all of my condiments fell and spilled everywhere. This was the breaking point and cause for the review. I just opened the door and it broke… it’s made with cheap, flimsy materials. Don’t buy unless you plan to just look at it and not actually use it because if you do, something is destined to break.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We truly appreciate your feedback, as it helps us understand how our products are being used and where improvements can be made. It’s great to hear that you took the time to express your thoughts, and we value your input as we work towards enhancing the overall experience for our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up brand new and refrigerator never cooled down- it did not work- working with BB for repairs- other than this the Refrigerator is spacious inside
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with your refrigerator not cooling properly from the start. Ensuring our products work as expected is a top priority for us, and we're committed to resolving this issue promptly through repairs. We appreciate your patience and understanding during this process. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to resolving this matter for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Very efficient refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient refrigerator. Perfect for the garage.
I would recommend this to a friendA nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Best Buy has been awful. The day the fridge was supposed to be delivered, they didn't show up. They promised to come the next day ... and didn't. They finally came almost a week later, and the fridge was damaged! It took about another week to get a replacement. Then, about a month later, the ice maker malfunctioned. In short, I have a hard time seeing myself every buying an appliance from BB again.
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Easy to set up... Just plug it in. Awesome
I would recommend this to a friend