Customer Ratings & Reviews

I love bestbuy because I always find cool and affordable stuff.

Great fridge. Best bang for your buck fridge recommend

Purchasing from best buy will be my last time. Refrigerator broke down the 2nd day lost all my meat, groceries. I have 3 children and to get a replacement took more than a week. No one truly cared so sad. Such a well known company and not one person had customer service

Good out of box purchase. Sales people were very helpful.

Simple, efficient refrigerator just does what it needs to do.

Emergency purchase, would like to have had a little more space.

Perfect fridge for me And my family . Always a good brand .

excellent product, for the moment everything is fine.

Great product! Would buy again. Perfect for garage .

Don’t buy this fridge it sucks. It’s less than a year old and the shelves don’t fit well, they move around and often get displaced when you add items to them. I have to adjust them and push them back so they won’t fall. Today I literally opened the door to the fridge and the plastic clip on shelf broke and all of my condiments fell and spilled everywhere. This was the breaking point and cause for the review. I just opened the door and it broke… it’s made with cheap, flimsy materials. Don’t buy unless you plan to just look at it and not actually use it because if you do, something is destined to break.

We have had this refrigerator since January and we do NOT recommend it. Best Buy's customer support and appliance quality seem to have gone down hill. Even though this is a Best Buy brand they do not stand behind it. Instead, their message is "if you buy a cheap refrigerator (their term) don't expect it to run smoothly". We are very disappointed and advise others to proceed with caution.

Picked up brand new and refrigerator never cooled down- it did not work- working with BB for repairs- other than this the Refrigerator is spacious inside

Very efficient refrigerator. Perfect for the garage.

Love it!! Easy to set up... Just plug it in. Awesome

I was told my sales person my refrigerator would come in a smooth finish. It did not. Additionally, The sales person told me at the time of delivery the door swing would be changed. Not true. The delivery people informed me that is done by a separate team at an additional charge. I was a very dissatisfied customer,

The refrigerator seems fine. HOWEVER do NOT schedule or pay for any haul away/delivery/installation. They will not schedule it correctly. You will be fighting them for well over a month for the haul away and install to be scheduled. But if you’d like your fridge set up in a detached building from your house that’s about 100 feet away while your old fridge that doesn’t work sits in your kitchen pulled halfway out into the room while they continue to give you the run around and never handle a service that has already been paid for by all means please do so. This has been the absolute worst customer service experience of my life. OVER a month I have been dealing with this and no one will help, hence the negative review. The fridge itself is great

It’s good, but I was broken one of the inside parts.

The door without a handle and doesn’t close on its own, so irritating to hear the buzz alert when not closed

Don’t spend your money on this! The sides of my fridge get really hot and the refrigerator portion does not cool correctly. I now have to go through a long process of waiting for geek squad to get replacements parts and come back out to fix .

I picked it up from the store and when I got it home the shelf in the freezer was broken and you could see the insulation. Got a second one and when they delivered it and opened the door to the fridge the shelf flew out. Poor design, liked the space and set up, but after sending 2 back I was over it!