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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,789 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! Runs super quiet, huge amount of storafe capacity inside but compact on thr outside, love that there is a light in the freezer too. Super happy with the sleek look. Great overall, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Keeps cold very well. Freezer has good size storage and fridge has a great amount of storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beverage fridge and extra freezer space. Been working great. Budget friendly

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven't had it that long, but from what I can tell it's good quality. I like the way the shelves are set up inside, especially the little sliding shelf under the first shelf. Much roomier than my last fridge, and it's keeping the stuff in the freezer much more frozen than my previous unit. I do feel like you have to keep an eye on the doors to make sure they're closed - they can have a tendency to stay a bit ajar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new refrigerator works good and got it for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Spacious and Energy Efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price—plenty of space, keeps everything cold, and runs quietly. I like that it’s ENERGY STAR certified, so it saves on electricity too. Simple and reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good efficient fridge, but contains damaged parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delicered new this morning. The movers unboxed the fridge and assembled the drawers out by rhe curb. After asembly, one guy put a dolly under the fridge and rolled it into our predefined location. We quickly glanced through the fridge and signed off delivery. The fridge looked nice and clean, with many compartments inside. However, it was disappointing to find the middle hanging drawer was damaged. The palstic frame that holds the drawer to the shelf has two cracks on the front side. The drawer itself is cracked at the top corners in the back. Concerned with its ability to hold weight in the damaged condition, we decided to remove the middle hanging drawer completely. The fridge itself looks more than capable of being a secondary fridge. Just be midnful the accessories inside could arrive damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this fridge and it has been a great addition to my kitchen. The design is modern and sleek, fitting well in limited space while still offering generous storage capacity. The shelves are adjustable, making it easy to organize food and beverages. It cools quickly and maintains a consistent temperature, keeping fruits and vegetables fresh for longer. The freezer section is spacious and works efficiently without causing frost buildup. It also runs very quietly, which is a big plus. Overall, this fridge is reliable, energy-efficient, and worth the investment for anyone looking for quality and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT ONLY DOWNFALL IS THAT THEY WERE OFFERING THIS SAME NAME BRAND WITH THE FREEZER AT THE BOTTOM AND THE STORE REP DID NOT SHOW ME THAT ONE I SAW IT WHEN I LEFT THE STORE THOUGHT ANOTHER SITE I WOULD HAVE PREFERRED THE FREEZER AT THE BOTTOM. SAME PRICE. WISH WHEN I WAS SHOPPING FOR THE REFRIGERATOR THAT HE HAD PRESENTED ME WITH AN OPTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FRIDGE at a GREAT PRICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! We like that it does NOT have any handles sticking out of the doors because the fridge is right next to a wall - ! So we don't have to worry about handles marring the wall when the top or bottom doors are open. This fridge also has plenty of room for food with lots of shelf space, drawers and door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    100% Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge I’ve had it for almost two months now and it is completely silent no annoying random humming. It has a lot of space and the doors have a feature that prevents it from slamming if you accidentally close it too hard. I got a great deal on it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Insignia Refrigerator. The freezer works magic, it's at the lowest setting and it still freezes the food as if it was on a high temperature setting. I love that you can choose which direction you want the doors to open to. Easy to clean and very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    A simple well designed frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice no frills, but is quiet and does the job. Ice maker optional. I like the sliding drawer. Especially like the door set up. Offers plenty of room for whatever you need to keep cold. Glass shelves make it easy to see through. Nice finish.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the product quiet and effective. It's great to know that you appreciate the optional ice maker, sliding drawer, and door setup, which offers plenty of room. The glass shelves making it easy to see through and the nice finish are also wonderful features. We strive to provide products that meet your needs and enhance your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Cool and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a lot of reviews about noise complaints, but it works pretty well, cools everything and its quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small family. Plenty of freezer storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stainless Steel Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to get a new refrigerator and I was used to the old fashioned white ones and brands like Whirlpool and Kenmore. I decided to get modern and selected a stainless steel. I love the design of the exterior and interior. It's the perfect size for my kitchen and the interior is great looking and takes care of my food storage needs. Insignia is become a well-known brand throughout the years and I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good refrigerator for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator after my old one started leaking. I wanted something not so expensive since I currently am renting and will want to eventually buy a bigger one when I purchase my home. It does its job and I like that it’s not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great product. I am excited for tenants to use! This product is for a 2 bedroom home and is just the right size for the kitchen. The stainless steel design pairs well with all other appliances.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, PorterP! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your 2-bedroom home and complements your kitchen appliances beautifully. We hope your tenants enjoy using it as much as you do!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    honest fridge on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honest fridge on a budget. it cools down easily, it's silent and looks good just be careful when having the door reversed, if not done properly the hinges make a scratching noise

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest review. We’re glad to hear the fridge is performing well, especially with its cooling efficiency, quiet operation, and attractive design—all while staying budget-friendly. We appreciate your note about the door reversal and the potential for noise if the hinges aren’t properly adjusted. Feedback like yours helps others and supports us in improving our products.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Affordable and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator runs quietly and has all the storage we need. The controls are easy to handle without having to read pages of a manual. The Best Buy delivery team did a great job for us and were friendly.

    I would recommend this to a friend