Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not accurate for the purchas done as well as the price
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnayeliVilleraldo,
Thank you for taking the time to review our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged product delivered.Best buy worst service..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you received a damaged product and had a negative experience with Best Buy's service regarding the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's understandable to be frustrated in such situations. I recommend reaching out to Best Buy's customer service to address the issue, as they may be able to assist you with a return, exchange, or repair. Your feedback is important and can help them improve their service. If you have any other concerns or need further assistance, feel free to share! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Failed after 5 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 5 weeks the refrigerator section is no longer cooling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steve,
Thanks for taking the time and effort to leave a review with our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Overall performance
Hapoy with Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting and watch BB for 6 months, finally made my purchase. 4 stars for price and customer ser ice. Will be purchasing a new cell phone from BB soon.
I would recommend this to a friend Good Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator looks good/sleek, and similar to top brands. I like the value it brings for the discounted price.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge and excellent delivery and installati
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge itself works wonderful and it’s really spacious. The installation was super quick the Best Buy the delivery guys went above and beyond
I would recommend this to a friend Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great starter refrigerator it has everything you need in a fridge has great enough space for all your groceries to have
I would recommend this to a friend- Pros mentioned:Overall performance
Mr. Wayne T.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working great. Like Brent G., the whole process exceeded my expectations.
I would recommend this to a friend Stainless steel refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with plenty of storage, good thing is it’s a perfect fit for the refrigerator space in the kitchen area.
I would recommend this to a friendAwesome Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great Fridge for the Price couldn't complain about the amount of space this fridge has
I would recommend this to a friendFridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot , able to fit a good amount of items because there is a good amount of space in the fridge!
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerated is so roomy and it looks beautiful in my house
I would recommend this to a friendGreat refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and beautiful exterior. Staff in the issaquah wa store was amazing
I would recommend this to a friend- Pros mentioned:Overall performance
Great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. At a great price. Works well . Excellent delivery service
I would recommend this to a friend - Pros mentioned:Size
Cheap fridge. Works fine. Makes weird noises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes some odd noises, sounds kinda like squeals and low whistles. Only when the evaporator turns on and off. We have a small space and only a few companies manufacture these fridges of this size. Otherwise the fridge is way too small it won’t fit in my fridge space. Frigidaire is what I had before and their fridge didn’t have werid noises. Other wise it’s a great fridge . The only reason why I went for this one was because the old fridge randomly stopped working and I couldn’t wait 3 weeks for a Frigidaire.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect for all my needs, would recommend it to anyone
I would recommend this to a friend - Pros mentioned:Price, Space
Insignia 18" Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room for me. I like the glass shelving. Granted you have to clean them more often but I prefer them opposed to the wire shelves. My only issue with this refrigerator is there is no cover on the back to protect the compressor and wires. It is wide open. Outside of this issue, the fridge is priced well and fits into the kitchen of my condo.
I would recommend this to a friend - Pros mentioned:Noise level, Size, Space
good for small spaces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for small spaces, very quiet and surprisedly spacious.
I would recommend this to a friend - Pros mentioned:Noise level
Best buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator, the low compartment keeps my food fresh for longer. Freezer stores the frozen food stabled, making ice quickly. It is quiet, one feature I like most , it will buzz and alert you when you don’t close the door tightly.
I would recommend this to a friend - Pros mentioned:Size
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Perfect fit for my garage So roomy and easy to see everything inside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the fridge is a perfect fit for your garage. It's wonderful to know that you find it roomy and easy to see everything inside. We strive to provide products that meet your needs and enhance your experience.
Keith | Insignia Support