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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,789 reviews
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Spacious, quiet, and performs great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    insignia 18 cu ft stainless steel refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the insignia 18 cu ft stainless steel was a great buy for my new house! It operates quietly and maintains a consistent temperature, which is important so the food stays fresh. Very happy I choose this refrigerator and best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my garage and it works great! It doesn’t take up too much room and provides just enough extra refrigerator and freezer apace for my family’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Size

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a second fridge, this turned out great. Exceptional quality and great size for an affordable price. Insignia doesnt compromise on quality when compared to big brands. Overall very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that our fridge met your expectations in terms of quality, size, and affordability. It's great to know that you find our product comparable to big brands. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fantastic Garage Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge for our garage and it has been perfect! We chose the delivery option and the delivery was easy and seamless, with no issues. Everything works and has plenty of space for all our things.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value for a quality fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for garage in early November. Looks great, operates quietly, and has thoughtful shelving that is adjustable. So long as it holds up long term, was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this refrigerator at a good price and so far it has worked very well; the freezer is still working to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator for a small house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small house and this refrigerator fits perfectly in my house. The freezer and fridge are spacious and have more than enough room for plenty of food. This refrigerator operates well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JanJan18,

      Thank you for your wonderful feedback on our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that it fits perfectly in your small house and that both the freezer and fridge provide ample space for your food. It's great to know that the refrigerator is operating well for you.

      Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    MARY's BEAUTY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new refrigerator. I fits perfectly in my kitchen and it has more storage space than my old refrigerator, I look several places for this exact refrigerator and I found it at Best Buy. I am also pleased that it has an ENERGY STAR CERTIFICATION.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great, Affordable Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome value when it is on sale. This appliance does not have a blower fan underneath but radiates the heat through the top and sides - making it very quiet. The LED lighting (including the freezer) is superb. The glass shelves are great, the gallon door storage is appreciated, and the electronic controls keep the temperature just where you want it. Self-defrosting works well and only time will tell if this brand has any longevity built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little fridge... for the price, it fits quite a bit and the shelving is adjustable to anything i put in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this refrigerator! Sleek appearance and does the job, spacious inside both fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Insignia was the BEST choice for me!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a lot of refrigerators. I came back later and looked again. I kept getting drawn back to this model. It had gone on sale for $479. I added Geek squad 3 year protection. At first I was concerned about getting a delivery date on my day off and that was not a problem. This refrigerator is larger than the one the apartment had on the inside of the refrigerator. I wanted my own, the office had no problem with that. There are no handles, its very easy to open. The seal is tight. The light is long lasting LED, and there is a light in the freezer, something I have never had and what a difference. The shelves are glass, and I just cover the glass with a soft liner. There is a generous ammont of plastic door shelves for all of your needs. ALSO it is so very quiet. It is also energy efficient. You really can't go wrong here. The ordering proccess was easy, the delivery smooth and easy. I jokingly said to the delivery gentlemen it should have a slight dent ding on the side and he said, no its new. There is a small dent ding on the left side, small and not noticeable. IT IS PERFECT. The freezer even passed my ice cream test. I like my ice cream hard. Everytime I go to my kitchen now, i smile.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Cold Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is sleek, sexy, and cold as the night is long. There is a large amount of storage it looks great and the freezer is freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    I love my fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it inside and out. Very spacious i can organize everything. Temperature is preset. It’s door’s opening can be switced to the other side. The freezer is spacious too! And it’s very quiet. Me and my family just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big enough for our family of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator with plenty of space. It freezes stuff amazingly and it has a temperature control for both, the fridge side and the freezer. There is one thing that bothers me a bit and that's the constant beeping when the door is open for longer than 30 seconds, that is the only downside

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Reliable Workhorse That Excedeed Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Insignia refrigerator, I can honestly say the cooling sustem is impressive; the refrigerator maintains consistent temperatures, ensuring food stays fresh longer. It’s also Energy Star certified, which means it’s energy-efficient and cost-effective to run. The unit operates quietly, with only occasional, brief noises that are typical for refrigerators.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback. We’re glad to hear that the refrigerator is performing well and that you’re impressed with its cooling system and energy efficiency. It’s great to know it’s keeping your food fresh while operating quietly and cost-effectively. Your experience is exactly what we aim to deliver.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge from Best Buy is spacious, quiet, and efficient. Keeps everything cold and organized. Very satisfied with the purchase!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mekhi, thanks for your review! It's wonderful to hear that you're satisfied with your new fridge and that it's spacious, quiet, and efficient. Enjoy your organized and cold storage!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for condo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying my condo I needed to update a few appliances. I purchased a new fridge from another place and it was a complete headache from the moment it was delivered. They would not replace it even though it was under warranty so I finally gave up and bought this inexpensive fridge. Yes it’s simple and basic but it WORKS! it freezes perfectly and keeps my food cold. I’ve only had it about a month but like I would expect a fridge to be,, it’s quiet and I don’t even know it’s there. I works!!! So happy I finally just bought this and got the Frigidaire out of here!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That sounds like a frustrating experience with the previous fridge, but we're thrilled to hear you're so happy with your new, reliable Insignia fridge! It's wonderful that it's working exactly as you expect, keeping your food cold and frozen, and operating quietly. Sometimes, simple and reliable is exactly what you need. We're glad you found a solution that works for you. We appreciate you sharing your experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great works wells

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I really like it. It fit perfectly in my kitchen

    I would recommend this to a friend