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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,790 reviews
  • Rated 4 out of 5 stars

    University professor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design. The capacity of the refrigerate has met our requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, blended with my space and color, works perfect (noiseless). Worthy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic fridge, but also very elegant and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It fits perfectly in my space. I especially love the stainless steel look. It is the perfect choice for my family’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great and is a wonderful deal for the price. Not huge but the right size for the house.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect fit for your home. It’s wonderful to know you’re enjoying both the look and the value—it’s designed to offer reliable performance without taking up too much space. We appreciate you taking the time to share your experience. Thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for the small size i needed. looks good with perfect match with my other appliances. perfect for me and my wife. Also delivery was great and fast, Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great outlet priced fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at the outlet. Just starting using it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best purchase ever!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an absolute life saver. The spacious room and modern design is both attractive and functional. Best purchase ever. The price was unbeatable!! ❤️❤️❤️

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful experience. We're thrilled to hear that you find the spacious room and modern design both attractive and functional. It's great to know that this purchase has been a life saver for you and that the price was unbeatable. Your feedback is valuable to us as we strive to provide products that meet our customers' needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this fridge about a month ago which is why I’m only giving 4 stars. So far so good! Love that it has a light in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It's the perfect size to fit into a small area in my kitchen. I love the bins and the clear shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. Gets really cold and Best Buy did great at delivering!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the great feedback, JesseP! We're so glad to hear you're enjoying your new Insignia™ refrigerator and that it's keeping things perfectly chilled. It's also wonderful to know the delivery experience went smoothly—thanks for taking the time to share your thoughts! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've previously owned an insignia refrigerator and really liked it. So, I bought another one same size. It's set up a little different inside than my old one but, I like the new one's set up better. Everything works as it should and I'm pleased with performance and price. I consider it a great value. The guys that did the the installation were professional and got the job done well! Thanks!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued trust in Insignia. We're thrilled to hear that your new refrigerator is living up to your expectations and that you prefer the updated interior layout. It’s great to know everything is working as it should and that you’re pleased with both the performance and value. We also appreciate your kind words about the installation team—they take pride in delivering professional service.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this fridge! It is just the right size, has no handles (personal preference), has perfectly spaced shelves, good size spots in the door, easy to adjust settings, and best of all, a light in freezer. A feature that should be standard, but isn't, even though it is so necessary! I do wish I'd been able to get it in a color other than white, but the features are what's important, and it meets my needs so perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is great! Very spacious for it to look as small as it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still working and hoping it lasts a long time compared to the previous purchase that lasted a day. 4 stars because every now and then there's this noise that sounds like ice breaking or falling. And no, it doesn't com with an ice maker. It also makes a squaling like sound once in a while. Not loud but kinda scary since I've never heard that from any of my previous refrigerators. Hoping all the sounds are normal and not something I should be worried of.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, LizaB. We're glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is still working and hope it serves you well for a long time. Regarding the noises—some refrigerators can make occasional sounds due to expansion, contraction, or refrigerant flow, but we understand how unsettling unexpected sounds can be. If you're ever concerned, checking the user manual or reaching out to customer support might help clarify if the noises are normal. We appreciate your insight! Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing! And super easy to install. It fits perfectly in our home and it’s super easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I have no complaints regarding my purchase of the Insignia 18 Cu Ft. refrigerator. I bought it as a second refrigerator alongside my larger refrigerator. It appears to keep the cold settings well and fits in the smaller space I use it in. For the price, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stacey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Highly recommend. Have lot's of space. For food. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge I was trying to get the 20 cu not the 18 but all my stuff fits in the 18 so I am happy great fridge for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! I couldn't have asked for a better one for the price.

    I would recommend this to a friend