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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,790 reviews
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value, large freezer area. Appreciate door open alarm.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We're glad to hear you're enjoying the excellent value and spacious freezer of the Insignia™ Top-Freezer Refrigerator. It's also great to know the door open alarm feature is appreciated — it's a small touch that makes a big difference. Thanks again for sharing your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice new reasonably priced fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new small fridge and this fit the bill perfectly. No Bells and whistles, just does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Size

    Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far - perfect garage fridge. Great deal, totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Refrigerator keeps food cold. Great space and looks great in my kitchen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, HannahM! We're delighted to hear that you're enjoying your Insignia™ Top-Freezer Refrigerator and that it keeps your food cold while providing great space. It's wonderful to know that it complements your kitchen beautifully! We appreciate your feedback and your support—thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good, love it i told more friends about the item

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many compartments where you can organize your food, it is the perfect size and fits just my needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MelM! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is the perfect size for your needs and helps you stay organized. Enjoy your well-organized kitchen!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for a smaller kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks sleek and clean, there is plenty of space but it doesn’t take up too much room

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the fridge sleek and clean, with plenty of space while not taking up too much room. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Refrigerator is working very well & very quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad your Insignia refrigerator is a good product that's working very well and is very quiet. We appreciate you sharing your positive experience!

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Simple & Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple fridge. It works well and has plenty of space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the fridge is working well for you and that its spacious interior meets your needs. It’s great to know that its simplicity and performance are making a positive impact in your home. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    They are right. It is noisy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have said it is very loud and the noises are varying and strange. I got rid of my 20 year old fridge because of its noise and this is worse. That said it does seem more efficient than my old one. For the price and my lifestyle it is fine but if I was an entertainer this would be unacceptable as I don’t want my fridge to be a talking point.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Steph. We appreciate your honest feedback on the refrigerator. While we’re glad it's more efficient, we understand the concern about noise levels and will keep this in mind as we continue improving. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Wouldn't change a thing about it. The unit has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully without any problems. A win-win purchase for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased with this fridge. Originally it was delivered with two slightly cracked shelves on the door, but that was taken care of. The fridge itself is great. Perfect fit for my galley kitchen. Great shelf space. There is a light in the freezer. Ice maker works great. People talk about this making weird noises, but mine is really quiet. You only know it's there after it makes ice. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Size

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great size and works awesome and the price was incredible

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    A Bit Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but beware the width. It fits nicely in my 30" space but with a wall on one side, opening the refrigerator doors is not possible. They swing outside the 30" width and you need 31"+ for opening the door. I had no problem with my old 30" refrigerator. Zero clearance hinges are needed. I'm a bit disappointed since this refrigerator is non functional for my needs. I'm stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything cool. I like that it doesn't take up too much space. I like the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Refrigator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small kitchen but i also have 7 kids, this refrigator was the perfect side for my kitch. It has a lot of space

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, AshleyC! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your small kitchen and provides plenty of space for your family. It's wonderful to know that it meets your needs so well. Your feedback is much appreciated!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    perfect little fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a small refrigerator and this Insignia is perfect for our space and has good space inside. I love the placement of the door shelves as they create more usable space then our last one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that the Insignia refrigerator fits perfectly in your space and offers ample storage inside. It’s great to know that the door shelves are providing you with more usable space compared to your previous refrigerator. If you have any further comments or questions, feel free to reach out. Enjoy your new fridge!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Unsatisfied product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator last month but came with lots of visible dents. The delivery guy took photos & also my sister. I was told that costumer service is going to give me a call to discuss about damages. He also told me that I have the right to exchange the fridge or ask for discount since the damage happened to their end. I wanted but no one called me about it. I sent email and trying to call but no one is picking up the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Insignia fridge which fits the budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor makes a weird noise and it didn’t come with an ice maker. The fridge and freezer doors don’t close automatically. The alarm is appreciated. It’s spacious and I like the stainless steel, it wipes well.

    I would recommend this to a friend