Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2790 reviews
(2,790 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the refrigerator has a freezer light, has enough storage space and fits prefectly. I received the first refrigerator and the freezer light did not work, second refrigerator the compressor made loud noises and the third refrigerator is working well. Customer service was great in replacing the faulty refrigerators promptly and delivery went well.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Looks and works well. Fits in the space very nicely. Great bargin.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great working refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator it looks great and works even better than it looks
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Extra big freezer section
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw the reviews for noise level and was hesistant. I don't know what they were talking about. I never notice a thing. Love the extra large freezer section. Being able to move the cheese drawer from one side of the fridge to the other is a plus. Adaptability is very convenient.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend Rated 4 out of 5 stars
Working as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Seems to be functioning as expected. Downsides: The door shelves have low sides, meaning that taller beverages might fall out. The temp indicators do not have numbers, unlike some other refrigerators, meaning the exact temp is not indicated. The warranty is one year, half of what some major brands have. Hopefully it will continue working as expected for a long time.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RBNY! We're glad to hear that your Insignia™ Top-Freezer Refrigerator is functioning as expected. We appreciate your honest feedback about the door shelves, temperature indicators, and warranty—those are valuable insights! Hopefully, your fridge will continue to serve you well for years to come. Thank you for choosing Insignia™—we truly appreciate your support! Ivy | Insignia Support
- Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Fits perfectly in the space, quiet and looks really nice.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New fridge as affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my tenants. So far so great!
I would recommend this to a friend Rated 5 out of 5 stars
Small home Spaces, big food storage!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has fit our needs perfectly! We have a space that can only hold a small fridge. This worked perfectly without being too small. The capacity is still great & it looks amazing! SUCH an upgrade!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that it fits your space perfectly and meets your needs so well. It's great to know that you're enjoying the capacity and the stylish design—it really is a fantastic upgrade! If you have any further questions or feedback, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size, Space
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to downsize from side by side to what i thought would be a really small fridge. The space is amazing for what i need. My only must have(bc i couldn't afford my other just have(water and ice)) was gallon jug storage in door. More than enough space! Looks great inside and out. The delivery guys, always, go beyond their service.
I would recommend this to a friend Rated 5 out of 5 stars
Love this Refrigerator!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space in the refrigerator. Lots of room to put food in.
I would recommend this to a friendRated 5 out of 5 stars
Godd purchase, great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice fridge with a good capacity, nice color
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has more space than what it appears. Good space foe what you pay.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plenty of room ,quiet running,nice looking refrigerator. Easy to install.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! It sounds like you're very pleased with your refrigerator. Plenty of room, quiet operation, a nice appearance, and easy installation are all excellent qualities. We're glad you're having a positive experience. - Carl | Insignia Products
Rated 5 out of 5 stars
Happy enjoying my refrigerator and freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator with the freezer on top yes it very convience and have plenty of space. Enjoying using and glad i brought for my use.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this appliance for a few weeks now and it’s been great. Didn’t know if the front of the doors would be magnetic since most stainless steel are not, but I’m happy to say that they are.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item meets our needs perfectly. not too big, not too small at the right price
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and quiet! I love the feature where the refrigerator beeps if you leave the fridge door open too long! With my 5 year old daughter that comes in handy! I definitely recommend getting one.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge for the money!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for low price. Purchased this as my garage fridge and I’m very pleased with it. Working problem free for one year now! I was looking for a good used one but I took a chance on this new Insignia and it’s perfect for my needs. Just for garage so I don’t need all the bells and whistles, plus free delivery and Best Buy hauled away the old one. Can’t beat this deal
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MrGeez! We're delighted to hear that the fridge has been working perfectly for your garage needs and that you found it to be a great deal. Enjoy the convenience of your new fridge!
- Shiela | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
I like the look and the size is great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is smaller than my last one that died after 20yrs but not buy much and it still does the trick! I did not get the ice maker with it but now i have come to regret that decision. Because my daughter will not fill back up the ice trays after she uses it and I always end up having to doit when i should have just paid extra for the ice maker. But I do like the alarm that beeps and tells you the door has been open too long. And I have plenty of room inside and door space so I like this replacement fridge I purchased. Looks really modern in my kitchen.
I would recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 18 Cu Ft Insignia Top-Freezer Refrigirator is "ok" for the low price tag. However, If you are looking for a long lasting durable option then spend a couple hundred dollars more and purchase another brand. The interior door shelf pieces are made of a flimsy plastic material that easily cracks / break. The refrigerator door never stays sealed shut even after trying to adjust the bolts that a hold it to the frame. Also, the door dents easily making it look haggard beyond its life span in your house, The one positive and an important attribute is it does maintain a consistently cold temperature at an efficient energy rate and the alarm is a life savor for those who frequently leave the door open like i do. I would only recommend this for a second refrigerator option in a basement or garage
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
No, I would not recommend this to a friend















