Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and looks great. Perfect for my kitchen
I would recommend this to a friend - Pros mentioned:Overall performance, Price
Love our Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price on a quality fridge. A lot of reviews here said that it runs loud, but havent had that issue. Maybe more fingerprint prone than was originally suggested but you get what you pay for.
I would recommend this to a friend - Pros mentioned:Noise level, Space
Spacious small refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, although it fits into some spaces, the inside is very roomy. I’m enjoying it. It also runs very quiet. Worth buying!!!
I would recommend this to a friend - Pros mentioned:Noise level, Size
Good for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an average sized refrigerator, this is working out great. It looks good with the stainless steel finish, it's very quiet, plenty of space/compartments for various food items, and keeps things nice and cold.
I would recommend this to a friend - Pros mentioned:Overall performance
BEST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refrigerator working very well nice selection
I would recommend this to a friend - Pros mentioned:Noise level, Size
Great for individuals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Not too loud and size is perfect for one person.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that it's not too loud and that the size is perfect for one person. Your feedback is greatly appreciated and helps us continue to provide products that meet our customers' needs. Ivy | Insignia Support
- Pros mentioned:Overall performance
Insignia refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great happy with my purchase for the price thank
I would recommend this to a friend refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the refrigerator online as it was not one they carried in stock. It arrived earlier than expected and the store service was excellent in helping to bring it out and load.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Insignia Refrigerator. We downsized from a larger refrigerator but we still have plenty of room in the 18 Cu. Ft. Also very quiet!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Richland73,
Thank you for your interest in our product Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White. We're happy to hear that your happy with your upgrade, It means a lot to us hear from you. Thank you! Jona | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Overall performance
Great low-cost refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new Insignia refrigerator. It's simple but it's everything I wanted in a refrigerator, at an excellent price.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter’s apartment which didn’t come with a fridge. Very happy with the look, size, quality and good service from best buys delivery people. This is a good value!
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I like the simplicity of this fridge and the way that you can adjust the temperature on the freezer. Also the storage bin is able to move side to side to accommodate my needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia 18 cu ft top freezer refriderator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this refridgerator design, quality and value cost
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RussellK! Thank you for your wonderful review! We're delighted to hear that you're very pleased with the design, quality, and value of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. If you have any other feedback or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator!
- Shiela | Insignia Support
My new Frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a good appliance for the cost. Only thing keeping it from 5 stars would be the shelving functional, but little on the flimsy side. In operation it has quite a repertoire of sound effects not really anything that’s annoying though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts, Knotatectie! We're glad to hear that the Insignia™ Top-Freezer Refrigerator is serving you well and offering great value. It's always helpful to know which features stand out in everyday use, and your insights are truly appreciated as they help us continue to support practical and satisfying experiences! Jeth|Insignia Support.
- Pros mentioned:Price, Space
A good refrigerator for a very reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator a month ago and so far, I have no complaints. It cools very well; its interior is spacious and I think that for its price it is very good!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We are delighted to hear that you are satisfied with your purchase and find our product to be of good value.
Your satisfaction with the cooling efficiency and spacious interior of our refrigerator is very encouraging. We strive to create products that not only meet but exceed our customers’ expectations.
Thank you for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into new office space and this refrigerator fits perfect in our medium sized office kitchen.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, l like this because it works perfectly.Not noisy too
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, KwameO! We're delighted to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it's working perfectly and quietly for you. If you have any other feedback or need assistance, don't hesitate to reach out. Enjoy your new fridge!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and size for the price. It has all the shelves and copsrtments placed easily for your groceries. I love the an alarm gos off if you forget to close fridge door. It is ideal for an apartment.
I would recommend this to a friend Don't Buy This
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this frig in March 2024. On the plus side no complaints about how it cools. I like the light in the freezer. Like the stainless steel. On the down side this frig is very noisy. It won't shut up, all day every day. It whines, and makes whistling noises. In fifty years I've never had a refrigerator make so much noise. If course i had the repair guy come out twice. Offered to replace the fan but we both knew that was not the problem. I went back to the store two months later and tried to exchange it for a more expensive different brand, paying the difference of course. No can do because I hadn't bought the extended warranty. The original warranty was only 30 days. And the extended warranty was 25% the cost of the refrigerator. And if I had bought the warranty that would have allowed them to 'consider' my request. My only option they said was for me to contact the manufacturer, even though its their brand. Of course had I done that, the best outcome would be a replacement of the same thing. No thanks. Anyway unless you're putting this in a garage don't risk it. Needless to say I won't be doing business with Best Buy anyone. Too bad. I ysed to like them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We apologize for the inconvenience and frustration with your refrigerator. We understand the importance of a quiet appliance and regret that this has not been your experience. Your feedback is valuable, and we will use it to improve our products and services. Keith | Insignia Support
- Pros mentioned:Overall performance
Great mini fridge for kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value for the price.................
I would recommend this to a friend