Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2790 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,790 reviews
  • Pros mentioned:
    Size

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed extra refrigerator and freezer space to store food. This stainless steel refrigerator/freezer combo was just the right size to put in our garage. We appreciated getting it at such a reasonable price too. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the stainless steel refrigerator/freezer combo is providing the extra space you needed and fits perfectly in your garage. It’s great to know you found it at a reasonable price and that it’s meeting your storage needs. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Insignia fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge runs quiet the door holds gallons, no fingerprints and real cold and made well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're thrilled to hear that you are satisfied with its performance, including its quiet operation, ample storage capacity, and fingerprint-resistant finish. It's great to know that it meets your expectations for quality and efficiency.

      If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support and hope you enjoy your fridge for years to come! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge, I like it. I recommend to buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Exactly as described. Fit perfectly where needed.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Totally satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in perfect condition. Works great. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Garage Refrigerator Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic refrigerator. So far seems to be a great purchase. No ice make or water which is not what I bought it for. It will be used as a garage refrigerator to keep drinks cold and freezer has meat in it that wont fit in our kitchen refrigerator. Good value and was available the day I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Good and nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very nice working and good space inside.price is better then the best

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the item to be very functional with ample space inside. It's great to know that you also appreciate the excellent price. Your satisfaction is important to us, and we value your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    frige

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price and a starter frige. i have enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Happy With My Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and color for our home. No concerns or complaints thus far, as it appears to be a quality appliance and functions without issue. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love our fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is absolutely wonderful & keeps cold , style is great. We are very pleased. Keep up the great work on having great products to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great choice for fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, works great! Keeps things fresh and cold with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, so far so good. And good delivery service

    I would recommend this to a friend

  • Energy saver to boot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great choice, even though it is the same cubic foot capacity as my old refrigerator it seems to take up less space. Very roomy inside and keeps everything at the right temps, dual controls for each area work great and it rapidly freezes ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Made the wife happy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. And looks awesome in the process. Good fridge for a good price. Our old one decided to eat up evap fans so I’m a rush we got this. Over a month has passed and we honestly love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Nice for the my unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refidgerator is a nice economical stainless steel. It has alot of space for food storage including the freezer. Sturdy and looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is enjoying our new insignia refrigerator. The price was on point. It fits well and looks good in our kitchen. It’s nice and roomy for our family of 4, soon to be 5. I love that I can move the door without detaching it. That’s lots of room in the freezer and everything stays cold. Again, great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far Works well and just the right size

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're pleased to hear that your Insignia™ refrigerator is working well and is the perfect size for your needs. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Nice addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. And looks amazing. Delivery service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for a year and dont see any problem with it.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I imagined, fits perfectly in my small apartment kitchen

    I would recommend this to a friend
Page 27, Showing 521-540 of 2,790 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.