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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,790 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome from in store experience to delivery ! Payment process in store was nice and easy and explained throughly ! Deliver was quick and very professional! Will recommend , this is my second fridge from you guys ! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for my food

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like too much my refrigerator!! Material easily to clean, beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small fridge; big help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My choices for a refrigerator are limited by the cabinets location. I purchased the Insignia as a back up fridge in the laundry room. It is a perfect fit for the space available. It holds a LOT and is the perfect back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and it does have lot storage and space . Only thing was missing was it does not have ice maker. Good part is it gives you more space in freezer without it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, looks slick, very compact but also great capacity for my needs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're delighted to hear that you find it to be a great machine with a sleek design and that it meets your capacity needs while being compact. Your satisfaction is important to us, and we're glad you're happy with your purchase. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Loved my purchase interaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate from Wausau store was amazing to work with. Made the purchase easy and efficient. I'll be buying again for my properties because of him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “ Cool” refrigerator.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator for an unbelievably low price. In fact, it’s better than my $1,200 one I bought 5 years ago for my home so I replaced that one with this one. I bought a second one for my cabin. Great price, too!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you found it to be a great value and even better than your previous, more expensive refrigerator. It's fantastic that you decided to purchase a second one for your cabin as well. We appreciate your feedback and are glad to know you're enjoying the quality and price of our product. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    nevera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious, good quality, cools and freezes the crowd, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Brand Insignia does not only provide lower price but good quality making it a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great space and sleek design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, super convenient and sleek modern design. I’m very happy to have chosen this brand for the first time. I highly recommend this fridge, it’s a great purchase and has very cool features!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent for the price and very convenient with the space it has

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    New refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size. Looks good & runs quietly. Delivery was smooth. I am quite pleased with the LED lights & the door left open alarm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed refrigerator allowed to change the doors hinges from right to left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it; spacious, fair price, best choice for me

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it perfect size it’s what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    decent for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge and freezer. great light in the freezer, but the one is the fridge is dimmer. decent storage. not much adjustability though. Best feature was that it fits the space i needed - shallow depth, at a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the fridge during Black Friday sale which was all month November , 2023. $100 off with free delivery. Good deal. Whilst the fridge is basic it does its job well. The only thing was there was a problem with the delivery service. It was scheduled for a certain date and that day I received a call from Best Buy stating it wasn't going to be delivered that day. Another day had to be scheduled. When I quizzed the Best Buy representative as to why the delay she told me she had no further information given to her by the 3rd party delivery company. This flow of communication needs to be there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. On time delivery Mmmmmmmnnnnmmmmmmnnbhgg

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge, especially for smaller/ limited spaces. Ours leaks randomly and the door won't seal properly the first time unless you use a bit of force.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      There has a door aid structure to avoid the door rebound issue. Therefore, you need a little big force to close the door. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia„¢ - 18 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Insignia- 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. So far it is working perfectly. I am satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear your new refrigerator is working perfectly and that you're satisfied with your purchase. We appreciate your support and are happy it's been a great addition to your home.
      Keith | Insignia Support BBY-ExBrand_Insignia