Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
INIGNIA 18
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS AGREAT FRIDGE , WE LOVE IT. IS HUGE INSIDE ,I RECOMMEND IT
I would recommend this to a friend - Pros mentioned:Space
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great refrigerator cause it has some new features. It has a light in the freezer and a little storage box under the first shelf . Price was right.
I would recommend this to a friend - Pros mentioned:Space
Great value, too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm torn on my response here bc the inside has nice space, well lit and keeps things cool but it's SO loud. Like it makes so many noises that the first 2-3 days it scared me thinking my brand new fridge was already faulty :( hoping it holds up but definitely loud, scares my dogs and I both at times.
No, I would not recommend this to a friend - Cons mentioned:Door
Door pulls the entire fridge. Otherwise good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple fridge. At first it wasn’t getting cold at all even after 24 hours. So we turned the dial to coldest and it got cold, afterwards we could turn the dial back down. Only complaint is that when you try to open the fridge door it seems the entire fridge wants to come with it. That takes a bit of getting used to because you kind of need a bit of force and two hands (one to hold the fridge back and one to pull the door) to open the fridge. This doesn’t happen with the freezer portion. Not recommended for people with strength issues or little kids because of you yank hard enough it will pull the fridge forward.
I would recommend this to a friend Great fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect garage fridge. Comes in super handy during the holidays, too, for extra food storage.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Great refrigerator for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleasantly surprised with the quality, size and look of this refrigerator for the price. Great basic, no frills, just what I was looking for. Would recommend for someone not wanting ice and water just a good quality refrigerator.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Door
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works perfectly for our break room at work. Nice size without being bulky. The door does not do a good job of ahutting itself, so make sure you push and make sure it latches.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our garage! Super price and great quality! I know this one will last! Thank you BB for having this as an option
I would recommend this to a friend - Pros mentioned:Noise level, Size
Works good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator cools good. Freezer freezes good. Has a lot of room inside. Quiet. Looks nice. Just the right size for my apartment.
I would recommend this to a friend - Pros mentioned:Size, Space
Awsome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge. Everything about it is perfect, the size, the space. Worth the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your awesome review! We’re glad to hear that you love your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it meets all your needs. Enjoy the perfect size and space! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Good but stinks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but just started to stink like death and have no clue why? Setup less than a month and barely has anything in it
I would recommend this to a friend - Pros mentioned:Noise level, Size
Insignia top freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet, good for small kitchen, Love the stainless steel finish. Excellent value. Delivered on time . Would recommend. I love shopping best buy
I would recommend this to a friend - Pros mentioned:Overall performance
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. I haven't had any problem with this item and the color is great.
I would recommend this to a friend - Pros mentioned:Size
Stainless Steel Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was better than i expected. Fixs perfectly into the space i have
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, nice looking good storage capacity and great price
I would recommend this to a friend- Pros mentioned:Overall performance, SpaceCons mentioned:Condition
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has more space than expected. it looks nice, however it came damaged. crumpled corner, dent in front and cracked plastic in the freezer.
I would recommend this to a friend New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator. The style and design fit the kitchen decor.
I would recommend this to a friend- Pros mentioned:Size
Good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fit in the area we needed and fit through a standard door. The compressor really make things cold really face.
I would recommend this to a friend Perfect size Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downsized from a 25 cuft unit and very pleased with the distribution inside this fridge. Also bought the ice maker kit. Guys delivered and installed everything in 1/2 hr!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MiguelA thank you for the great feedback! Downsizing can be a big change, so we’re thrilled to hear that the layout and storage design of your new 18 cu. ft. Insignia™ refrigerator is working well for you. It’s also great to know the ice maker kit and installation went smoothly. We appreciate you choosing Insignia™ to be part of your kitchen refresh! Patricia | Insignia Support
Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator. It came damaged on the top and called to quickly get the matter resolved. I love the color and design. I wish it had a temperature setting to make the lower compartment much colder.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're delighted to hear that you love the refrigerator's color and design. We apologize for the damage upon delivery but are glad to know that the matter was quickly resolved. Your feedback regarding the temperature setting for the lower compartment is valuable, and we'll certainly take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support