Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2790 reviews
(2,790 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 4 out of 5 stars
Good but noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what we needed as far as size, shelf space, etc. It is noisier than I was expecting, or it would have earned 5 stars.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator fits perfectly anywhere doing its job with a sleek look
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to leave a review! We are thrilled to hear that you are enjoying your Insignia refrigerator and that it fits perfectly in your space. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Space
Rated 5 out of 5 stars
Easy Garage Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with it. Simple fridge for garage extra storage and freezer space.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price looks nice and I'm happy with my purchase
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It is the perfect size for me. Very quiet when it is running. Insignia a great buy.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Am loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my new refrigerator. Nice and spacious and super cold.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Cool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in the space we made for it, and looks great. I love it!! Fits tons of food.
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
Insignia Refrigertor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact design. The freezer door does not want to close all the way without forcing it shut. The light switch on the inside of the door prevents the door from closing with ease.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
San Destin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, no issues so far. Delivery had no issues. Thank you
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
great little fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge for our in-law apt. i like that i can change all the shelves to how i want them. Its working good, cold & quiet.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sharon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my fridge is working fine I was satisfied with the service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever I would recommend people to buy it
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very Happy with Best Buy's Insignia Brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A transformer blew up my fridge. I had never heard of Insignia, but it was less expensive and they had a good guarantee and free delivery, so I bought this 18 cu Insignia fridge for my replacement. I've had it over six months and I haven't had any issues with it. The delivery people were awesome. They set it up perfectly. I had a bigger fridge before and I thought this would be too small, but I have no problem with the size. There's sturdy shelves and bins and the freezer is big. I'll definitely buy Insignia again if I'm in the market.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend Rated 5 out of 5 stars
Best fridge hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it’s spacious I’m use to old appliances so I wasn’t use to the beeping when left open for long but I figured it out and it worked as a good price
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great price, perfect size with more cubic feet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Insignia Top-Freezer Refrigerator. It has the same dimensions as my previous refrigerator but more cubic feet. It has so many options to adjust the shelves, and the interior shelves are glass, which is a nice touch. I had to pick it up from a local Best Buy myself because I couldn't wait five days for delivery. And I'm happy to say there are no dents or cracks in the shelves. If I can remember, I'll follow up with another review after I've had it for a few months.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Big freezer and lots of room in refrigerator. Perfect for our 2nd refrigerator. The price was very reasonable too.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
Good Fridge for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been good so far. We keep it in the garage so it mostly stores our drinks and overflow freezer items. We have noticed that if you shut the fridge door with a little too much force, the freezer pops open and doesn't reseal. Luckily we caught it before everything thawed out. Just have to keep an eye on it when you shut the fridge. Otherwise it gets the job done.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Top-Freezer Refrigerator. We are glad to hear that it has been working well for you so far. Your tip about being mindful of shutting the door with too much force is noted and we appreciate you bringing this to our attention. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing Best Buy. - Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was purchased for our one-bedroom apartment and it is the perfect size! It may seem like a silly feature but I just love the fact that the freezer has a light inside.
I would recommend this to a friend Rated 1 out of 5 stars
Very annoying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is nice, looks nice, functions as in cooling. After a few months it started to make a very loud squealing noise during each cooling cycle. This unit is in my kitchen and is so loud visitors ask what the heck is that noise. I told them my its my new refrigerator that Best Buy cant repair, says its a normal cooling noise, and wont replace or upgrade if i paid the difference in cost! I wont stop bothering them until its corrected. Stay away from this fridge unless you plan to use it in a garage or as a large boat anchor that will communicate with sea mammals! And they wont let me upload a video of the sound it makes. Trust me you do not want this noise in your house unless you are a fan of fingernails on a chalkboard.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback and are sorry to hear about the noise issue you encountered. Your comments are valuable to us, and we will use them to improve our products and services. If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We are here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Price, Size
Rated 5 out of 5 stars
happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my purchase until now, we will see in few years...
I would recommend this to a friend















