Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks modern and has good space. It looks great with the organizers. we loved it.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator that is as good as any other.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say Best Buy did a great job on this refrigerator. It's bigger inside than I thought it would be, like the light in the freezer. They had it a great price and does everything I need to do. So, this my two cents worth, if you want a good refrigerator at a good price try it. Very good deliver, nice they put it you want it in great shape.
I would recommend this to a friend - Pros mentioned:Space
Easy Garage Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with it. Simple fridge for garage extra storage and freezer space.
I would recommend this to a friend - Pros mentioned:Noise level
It doesn’t make a noise like other people said
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great it doesn’t make a noise and it looks great
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price looks nice and I'm happy with my purchase
I would recommend this to a friend- Pros mentioned:Price, Space
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great fridge for the price! It’s super sleek and modern and spacious. I absolutely love it and it was super affordable!
I would recommend this to a friend - Pros mentioned:Size, Space
Great purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE IT! It is a great size, fit perfectly in my apt, and has a lot of space!. It is not too heavy to move on your own.
I would recommend this to a friend - Pros mentioned:Overall performance
San Destin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, no issues so far. Delivery had no issues. Thank you
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Perfect garage ready fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and use. Good quality. Very spacious refrigerator and freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kbrrtt23, thank you for taking the time to leave a review! We are glad to hear that you are enjoying your Insignia refrigerator and that it is exceeding your expectations in terms of quality and spaciousness. If you have any further feedback or questions, please do not hesitate to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Overall performance
Sharon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my fridge is working fine I was satisfied with the service
I would recommend this to a friend - Pros mentioned:Size
Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 5 year old Whirlpool refrigerator died and i could not find and repair shops that would work on it, even the ones recommended by whirlpool. i picked the insignia due to the reviews and the size. very happy now 3 months later. also has reversible hinges that worked well. i highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing 5-star review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! We’re delighted to hear that it has been a great replacement for your old Whirlpool refrigerator. It’s fantastic that the positive reviews and perfect size helped you make the decision, and we’re thrilled to know you’re very happy with it after three months. The reversible hinges are indeed a handy feature, and we’re glad they worked well for you. Your high recommendation means a lot to us. Enjoy the convenience and efficiency of your new refrigerator!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever I would recommend people to buy it
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price, it was already available for delivery. It was delivered at the right time and on time. The delivery drivers were very professional and handled with care. Will still shop at Best buy because everything is reasonable.
I would recommend this to a friendBought a couple months ago.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure about the fridge, i have had it for a couple months and it is working but it gets very loud and makes weird noises and i have noticed water leaking several times on the floor. I'm not sure what's going on but just the noise worries me, I've bend l never heard a fridge make so baby weird loud noises. I hope it continues to work.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We understand how concerning it can be to hear unusual noises and to experience any leakage.
While it’s positive to hear that the refrigerator is functioning, persistent loud noises and water leaks may indicate an underlying issue that should be addressed. Please contact Insignia Support. Your appliance should provide reliable performance, and we're committed to helping you resolve this matter.
Thank you for choosing Insignia, and we hope your refrigerator continues to serve you well. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level, Size
Great garage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the garage and it works perfect. Just the right size and really quiet
I would recommend this to a friend - Pros mentioned:Noise level
Best refrigerator I have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this refrigerator for two months, it's great. Super quiet, like zero noise. The doors seal perfectly. At this point, it's does the refrigerator job thing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been the best refrigerator you've had. It's wonderful that it's super quiet, with perfectly sealing doors, and is doing its job well. If you have any other comments or need further assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Space
Great value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this was great value!! There are enough drawers and you can move things to hold bigger items. The freezer also has enough space and a way to make it two sections. It includes an ice cube maker and you can an automatic one later if you want. The door can be changed if you need it to open the other way. The main issue was when it arrived and was plugged in I should have cleaned it first cause the residue lasted for a while and I wish there was an easier way to pull the plastic and tape.
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our garage fridge. It’s the perfect size! Very happy with the purchase!
I would recommend this to a friend - Pros mentioned:Price, Size
Small Apartment fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator fits for a small apartment at a good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ming, thank you for the positive feedback! We're glad to hear that the refrigerator fits well in your small apartment and that you found it to be a good value. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new refrigerator! -Carlo, Insignia Products
Energy Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious, cools well. keeps vegetables fresh for longer time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TarunS, for sharing your thoughts on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We appreciate your feedback and are delighted to hear that the refrigerator is very spacious, cools well, and keeps vegetables fresh for a longer time. Your review helps other customers make informed decisions, and we’re glad you’re enjoying your purchase! If you have any more feedback or need assistance, feel free to reach out. Have a great day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285