Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great budget Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 weeks now and is absolutely great for the price!
I would recommend this to a friend - Pros mentioned:Size
Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 5 year old Whirlpool refrigerator died and i could not find and repair shops that would work on it, even the ones recommended by whirlpool. i picked the insignia due to the reviews and the size. very happy now 3 months later. also has reversible hinges that worked well. i highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing 5-star review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! We’re delighted to hear that it has been a great replacement for your old Whirlpool refrigerator. It’s fantastic that the positive reviews and perfect size helped you make the decision, and we’re thrilled to know you’re very happy with it after three months. The reversible hinges are indeed a handy feature, and we’re glad they worked well for you. Your high recommendation means a lot to us. Enjoy the convenience and efficiency of your new refrigerator!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance, Space
Perfect garage ready fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and use. Good quality. Very spacious refrigerator and freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kbrrtt23, thank you for taking the time to leave a review! We are glad to hear that you are enjoying your Insignia refrigerator and that it is exceeding your expectations in terms of quality and spaciousness. If you have any further feedback or questions, please do not hesitate to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it too long but it works great, love it
I would recommend this to a friend Bought a couple months ago.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure about the fridge, i have had it for a couple months and it is working but it gets very loud and makes weird noises and i have noticed water leaking several times on the floor. I'm not sure what's going on but just the noise worries me, I've bend l never heard a fridge make so baby weird loud noises. I hope it continues to work.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We understand how concerning it can be to hear unusual noises and to experience any leakage.
While it’s positive to hear that the refrigerator is functioning, persistent loud noises and water leaks may indicate an underlying issue that should be addressed. Please contact Insignia Support. Your appliance should provide reliable performance, and we're committed to helping you resolve this matter.
Thank you for choosing Insignia, and we hope your refrigerator continues to serve you well. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent it works as it supposed be I recommend it
I would recommend this to a friend - Pros mentioned:Price, Space
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great fridge for the price! It’s super sleek and modern and spacious. I absolutely love it and it was super affordable!
I would recommend this to a friend - Pros mentioned:Size, Space
Great purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE IT! It is a great size, fit perfectly in my apt, and has a lot of space!. It is not too heavy to move on your own.
I would recommend this to a friend - Pros mentioned:Size
Organized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps items cool. Size is just right. Storage for me is excellent. Love the humidity drawers.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that the cooling performance, size, and storage capacity are all working well for you. It’s great to know the humidity drawers are also adding to your satisfaction. We appreciate your support and are glad the product is meeting your needs. Keith | Insignia Support
- Pros mentioned:Price, Size
Small Apartment fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator fits for a small apartment at a good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ming, thank you for the positive feedback! We're glad to hear that the refrigerator fits well in your small apartment and that you found it to be a good value. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new refrigerator! -Carlo, Insignia Products
- Pros mentioned:Overall performance
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was exactly what we were looking for and at the rights price. It works great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We're so glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was exactly what you were looking for — and at the right price too! It’s wonderful to know it’s working great and meeting your expectations.
If you ever have any questions or need support, we’re always here to help. Ivy | Insignia Support
perfect price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this brand for my parents it was perfect for them I bought on sale so therefore it was perfect price for me
I would recommend this to a friendEnergy Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious, cools well. keeps vegetables fresh for longer time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TarunS, for sharing your thoughts on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We appreciate your feedback and are delighted to hear that the refrigerator is very spacious, cools well, and keeps vegetables fresh for a longer time. Your review helps other customers make informed decisions, and we’re glad you’re enjoying your purchase! If you have any more feedback or need assistance, feel free to reach out. Have a great day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great product, delivery scheduling not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product itself is amazing, the customer service regarding its delivery left us wanting to use another company in the future for our appliance purchases. Once purchased you’re asked to schedule a delivery date. We did. Days later we reviewed our delivery date and saw a mistake regarding our address. To correct it they had to cancel our current delivery day and reschedule over a week later! I asked if they could call the store to have their staff physically edit the delivery papers and keep our current delivery day and they were completely unwilling to assist. With technology as their reason why they couldn’t do this, their computer wouldn’t allow the change. This is when a human touch and empathy would be nice to have in customer service and our future purchases. The delivery men were very professional and informative
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i finally received my product it was great! The size and the color was great and the designs i really love it
I would recommend this to a friend- Pros mentioned:Space
Beautiful design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, a lot of space for my food!
I would recommend this to a friend Good thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good, love it i told more friends about the item
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, we are so happy with the fridge, we use it alot.
I would recommend this to a friend - Pros mentioned:Size
perfect fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried it was going to be a small fridge, but it turned out perfect. this fridge has so much space, its like my other full size fridge. I love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SantosR, for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it exceeded your expectations in terms of space and functionality, making it comparable to your other full-size fridge. Your positive experience is valuable and will surely help others in making informed decisions. We appreciate your support and are here to assist with any future needs! Jeth | Insignia Support.
- Pros mentioned:Noise level, Size
Great garage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the garage and it works perfect. Just the right size and really quiet
I would recommend this to a friend
