Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fits perfectly in my garage and the value is great for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Refrigerator Appreciate the kind words, Desman! Thrilled to know the Insignia fridge fits right into your garage setup. Reliable storage at a great value makes all the difference—and we're glad it's working well for you. |Angelica| Insignia Products|
- Pros mentioned:Overall performance
My new refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance was delivered in good condition delivery people prompt and professional the appliance seems nice not sure it will last like my last one did but time will tell
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, DavidL! We're glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was delivered in good condition and that the delivery team was prompt and professional. We hope the appliance meets your expectations and serves you well for many years to come. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! Ivy | Insignia Support
Ok but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge shelves came broken fridge make noise like a ice machine an it don’t come with a ice maker I just pray it last
I would recommend this to a friend- Pros mentioned:Overall performance, Price
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good purchase in short, good price, good quality, they brought it directly to my home and took the previous refrigerator. Excellent service.
I would recommend this to a friend - Pros mentioned:Size
perfect fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried it was going to be a small fridge, but it turned out perfect. this fridge has so much space, its like my other full size fridge. I love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SantosR, for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We're delighted to hear that it exceeded your expectations in terms of space and functionality, making it comparable to your other full-size fridge. Your positive experience is valuable and will surely help others in making informed decisions. We appreciate your support and are here to assist with any future needs! Jeth | Insignia Support.
- Pros mentioned:Noise level, Space
Perfect 2nd (backup) frig-freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase . Lights in both freezer and frig a bonus. Spacious adjustable and user friendly. Quiet function , sleek exterior ,
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Is the right size for me and my family.
I would recommend this to a friend Just what I wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator as a second fridge in the basement. Wanted a basic refrigerator. I have had it about 5 weeks and it has worked perfectly. I have check the termperature with a digital thermometer and it holds the freezer and fridge at the perfect termperature (just below 0 for the freezer and 37 for the fridge). I have had no problems. I particularly appreciate the led lighting in the freezer.
I would recommend this to a friendstainless steel fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge. I love my new fridge. it has all the doawrs that i wanted and the control are easy to understand.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, use as a garage refrigerator, tons of space and very quiet
I would recommend this to a friend - Pros mentioned:Overall performance
Great budget Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 3 weeks now and is absolutely great for the price!
I would recommend this to a friend - Pros mentioned:Space
Stainless steel refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice and easy way to clean, has a lot of storage my favorite part is the refrigerator makes a beeping noise when you leave it open to long just in case you forgot to shut it all the way it warns you
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like the **Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification** has been a great addition to your home! The easy-to-clean stainless steel and ample storage are definitely big pluses. The beeping feature to alert you when the door is left open is a fantastic touch for preventing food spoilage.
If you have any other questions or need more tips on using your refrigerator, feel free to ask! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator item itself is great, especially for the price. However, the one drawer was broken inside and the store would not help me. They said I had to call a Resolution number and most likely have to bring the refrigerator back and get a new one delivered. I called the number and after being on hold for several minutes decided it wasn't worth the effort.
I would recommend this to a friend - Pros mentioned:Size
Organized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps items cool. Size is just right. Storage for me is excellent. Love the humidity drawers.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that the cooling performance, size, and storage capacity are all working well for you. It’s great to know the humidity drawers are also adding to your satisfaction. We appreciate your support and are glad the product is meeting your needs. Keith | Insignia Support
- Pros mentioned:Price, Size
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price and looks nice with a large capacity for food
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was exactly what we were looking for and at the rights price. It works great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We're so glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was exactly what you were looking for — and at the right price too! It’s wonderful to know it’s working great and meeting your expectations.
If you ever have any questions or need support, we’re always here to help. Ivy | Insignia Support
- Pros mentioned:Noise level, Overall performance
Very nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for thr garage very quite works great looks good to.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jon2020, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had it too long but it works great, love it
I would recommend this to a friend - Pros mentioned:Price, Size
Insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our garage. Not too big but plenty of storage. Good price for for a top freezer refrigerator.
I would recommend this to a friend - Pros mentioned:Size
Awesome refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator for the price. Fits perfect in an apartment setting. I searched for vetter ones for this price and i couldn't find any.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the refrigerator to be a great value for the price and that it fits perfectly in your apartment. It's wonderful to know that you couldn't find a better option at this price point. We strive to provide high-quality products that meet your needs and enhance your living space.
Keith | Insignia Support