Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, Size
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price and looks nice with a large capacity for food
I would recommend this to a friend - Pros mentioned:Size
Stainless steal fridge.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge for its size. Easy clean. Perfect for small families. Doesn’t show finger prints like other fridges that are stainless steal.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Allison,
Thank you for your amazing review! We're thrilled to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that you find it easy to clean and perfect for small families. We're also glad to hear that the stainless steel finish doesn't show fingerprints like other fridges.
Your satisfaction is our priority, and we're here to help if you have any questions or need further assistance. Patricia | Insignia Support
- Pros mentioned:Price
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator item itself is great, especially for the price. However, the one drawer was broken inside and the store would not help me. They said I had to call a Resolution number and most likely have to bring the refrigerator back and get a new one delivered. I called the number and after being on hold for several minutes decided it wasn't worth the effort.
I would recommend this to a friend - Pros mentioned:Overall performance
Sleek New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the overall look, fit and performance of this refrigerator and would certainly recommend it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, CedricP! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has impressed you with its sleek design, great fit, and reliable performance. A well-designed fridge makes all the difference in the kitchen, and we’re thrilled it’s meeting your expectations. We appreciate your recommendation and are glad you're enjoying your new appliance! If you ever need assistance, we’re here to help. Happy cooling! Ivy | Insignia Support
- Pros mentioned:Overall performance
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice fridge! Works amazing and the guys who delivered were so nice and helpful!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're thrilled to hear that you're enjoying your new fridge and that it's working amazingly well. It's also great to know the delivery team provided such a positive and helpful experience.
Keith | Insignia Support
- Pros mentioned:Noise level, Overall performance
Very nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for thr garage very quite works great looks good to.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jon2020, we sincerely appreciate your business and your valuable feedback. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
One of the best fridge!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator, it gets very cold. If you keep the door open too long it beeps at you. Lol
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TetettaV,
Thanks for the fun and thoughtful review! We're so glad you're loving your refrigerator and yes, that door alarm is our friendly reminder to keep things cool! It’s great to hear it’s performing well and keeping everything perfectly chilled. Patricia | Insignia Support
- Pros mentioned:Overall performance
Great Fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great the door doesn't close all the time if you don't use a little force to close it no alarm to let you know door is open or cracked open
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're pleased to hear that you find the fridge to be a great value and that it works well for you. We apologize for any inconvenience caused by the door not closing properly and the lack of an alarm to indicate when the door is open. Your feedback is important to us, and we'll take it into consideration for future product improvements. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
Good Value Basic Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good value for a basic fridge, particularly when on sale. It is well lit with LED lights and the shelves can be adjusted to suit individual preferences. It does emit some weird noises, but I read that it is normal for modern, high efficiency refrigerators.
I would recommend this to a friend- Pros mentioned:Noise level
Purchase Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quite and cools very well - both top and bottom - easy to keep clean
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for a 2nd extra fridge. Working well and looks great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Katherine! We’re happy to hear the fridge is performing well and looks great in your space. It’s a solid choice for extra storage glad it’s meeting your needs! Patricia | Insignia Support
- Pros mentioned:Space
Basic and Fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a second refrigerator for our basement. It is just what we wanted and seems to be doing the job we needed it for just fine. Basic refrigerator. Pleased
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs as a second refrigerator for your basement. It's great to know that it's doing the job just fine and that you're pleased with its performance. If you have any further comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance, Size
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great! It fit perfectly in the space where the old frig sat.
I would recommend this to a friend - Pros mentioned:Price, Size
Insignia refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our garage. Not too big but plenty of storage. Good price for for a top freezer refrigerator.
I would recommend this to a friend - Pros mentioned:Noise level
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my insignia refrigerator. It’s very quiet, keeps everything the right temperature.
I would recommend this to a friend EXCELLENT PRODUCT SO FAR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We've had this refrigerator about a month and are very pleased with it. The light in the freezer compartment is a bonus that is useful. The fruit and vegetable compartments are pretty small, but we manage in spite of this. For a couple who do not require a lot of sophistication, this is the perfect appliance. The refrigerator looks good, too, not cheap, everythig fitting together properly. All in all, we are impressed with this purchase.
I would recommend this to a friend- Pros mentioned:Space
Surprisingly Amazing Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator! It has a lot of space, and the moveable shelves in the refrigerator are a plus. After going to different stores locking for an economical solution, we find this Insignia model. The sales price from Best Buy has no match anywhere else!! The delivery was great, and the refrigerator got cold in a short period of time right after being plugged into the power source. I strongly recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Great price and works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we bought after our old fridge gave out and didnt have much money. This fridge was at a good price and fits all our items.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're delighted to hear that your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great for you. It's wonderful to know that it fits all your items and was available at a good price when you needed it most. We appreciate your support and hope you continue to enjoy your refrigerator for years to come. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Insignia refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, its perfect for what I need in my house.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're happy to hear that the refrigerator is a perfect fit for your needs at home. It's always great to know when a product delivers both functionality and satisfaction. We appreciate you sharing your experience.
Keith | Insignia Support
- Pros mentioned:Noise level, Price
COOL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, looks good, very quiet - Thank you Best Buy..
I would recommend this to a friend