Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2790 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,790 reviews
  • Pros mentioned:
    Size

    Quality fridge no lie

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this fridge is perfect. Fits nicely in the kitchen and the door is reversible which was such a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It chills as it should and fits perfectly in the space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good Job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with our refrigerator ..delivery people were very good and due to unforeseen scratch and dent in product driver and customer service resolved the issue professionally ..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are happy with your refrigerator and that the delivery team provided good service. We appreciate your understanding regarding the unforeseen scratch and dent, and we are pleased that our driver and customer service team were able to resolve the issue professionally. Your satisfaction is important to us, and we value your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Amazing fridge

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product purchased two of them they are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator and worth it. Very practical and good value quality balance.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tigran,
      Thank you for your kind words! We're glad to hear that your Insignia refrigerator is meeting your expectations in both practicality and value. It's always rewarding to know our products are making a positive impact in our customers' homes. We appreciate your recommendation and support! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Nice, Simple Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a classic design, and plenty of room inside. If you need a no frills refrigerator, this is the one to get.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works very well.. No problems and looks good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Salvador! Great to hear it’s running smoothly and looking sharp in your space—appreciate the feedback!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Size

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works greta for the price lots of room to very happy with purcahse

    I would recommend this to a friend

  • perfect price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand for my parents it was perfect for them I bought on sale so therefore it was perfect price for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door

    Good beer fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge overall but arrived with broken drawer. Doors can also be a little hard to open and shows fingerprints. Perfect for the garage.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the freezer door is not good. Shutting it is not clunky with the dome light switch gets in the way.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, LindaM! We appreciate your insights on the Insignia Top-Freezer Refrigerator and are glad to hear your thoughts on its design. Feedback like yours helps highlight how the product fits into everyday use, and your experience is valuable in shaping continued improvements. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Happy with my purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I love my fridge. So far, the fridge has worked well. Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're so happy to hear you're loving your new fridge and that it's been working well for you so far.

      We truly appreciate you taking the time to share your experience, and we hope it continues to serve you reliably for years to come! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Beautiful item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,very useful and easy to use the for the family.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hassankhan,
      Thank you for the kind words! We’re happy to hear the refrigerator is serving your family well. It’s designed for everyday convenience and efficiency, and we’re glad it’s making a difference in your home. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    insigna refrigator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking and very spacious fits nice in small areas

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Refrigerator Thanks, niki! Spacious and sleek is a winning combo, especially when it fits just right. We're glad the Insignia fridge is making a big impact without taking up big space. Enjoy the cool convenience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Mr

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cools good the have large storage freezer very good and large enough

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks great runs great fits great thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Insigna Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insigna refrigerator is nice looking and perfect for a small space.

    I would recommend this to a friend

  • Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed it for. It is a second refrigerator for the basement for extra soda, beer, ice cream, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Great 2nd Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive refrigerator to use as a second refrigerator. Very spacious as well. Glad we did not spend more!

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Best Refrigerador

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever! Perfect size and enough space for all my groceries !!

    I would recommend this to a friend
Page 40, Showing 781-800 of 2,790 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.