Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Great garage refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great as an extra garage refrigerator. I did have to change the doors opening to open on the right side.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator is serving you well as an extra garage refrigerator. It's great to know that you were able to change the door opening to suit your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Size, Space
July fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this model for our rental house. Great size, nice look, spacious enough.
I would recommend this to a friend - Cons mentioned:Door
Happy with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt delivery (2 days). Installation was efficient including making sure it was perfectly level. The box fits snugly to the back wall. It took a few hours to get down to operating temperature. The only annoyance has been that the refrigerator door sometimes requires considerable effort to open. I was hesitant to buy a house-brand appliance (my first choice was not available for a couple of months)...but I'm happy this this one--it just sits there quietly doing its job.
I would recommend this to a friend - Pros mentioned:Price
Great for what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this as an extra garage refrigerator. So far great for what we need it to do. Nothing fancy and no issues and decently priced
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, CraigB! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs as an extra garage refrigerator. It's great to know that it's working well for you without any issues and at a decent price. Your feedback is much appreciated! If you have any questions or need further assistance, feel free to reach out. Enjoy the convenience of your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.II bought nsignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY. Excellent product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY. It’s great to know that the product has met your expectations and is performing well. Your satisfaction means a lot to us.
Keith | Insignia Support
My new refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely satisfied with the entire purchase process, from start to finish. I would absolutely refer friends and family to shop Best Buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price good quality and still working just find
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances. Fits well. Looks great. Good purchase.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator just the right size for me and my husband!! Love the glass shelves!
I would recommend this to a friend - Pros mentioned:Price, Size
good fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the size works well in our small space energy efficent, works well worth the price
I would recommend this to a friend - Pros mentioned:Space
What's Not To Like?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Nice, clean look in white with no handles. Quiet. LED lighting in both fridge & freezer. Plenty of space with door shelves. Bought with Insignia ice make (Model NS-ICEF2W2) which Best Buy installed at no charge
I would recommend this to a friend Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Pleasantly surprised to see a light in the freezer.
I would recommend this to a friend- Pros mentioned:Size
Freezer and Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good size for garage , fast and easy delivery
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, AngelaN! We're happy to hear the Insignia™ refrigerator is a perfect fit for your garage and that the delivery process was quick and easy. It’s always a win when convenience and functionality come together—thanks for sharing your experience! Jeth|Insignia Support.
- Pros mentioned:Overall performance
Such an affordable and great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This top-freezer fridge has been working very well since the day I got it delivered and installed by Bestbuy personnel. It runs automatically so just plug it in and it is ready to use. I don't necessarily worry about adjusting any settings. Thank you for the business. And Bestbuy is definitely a place where I look into buying more products in future.
I would recommend this to a friend - Pros mentioned:Overall performance
Freezer is the star here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large, well lit freezer. It looks great in my kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words. We’re glad to hear that the spacious and well-lit freezer is making a positive impact in your kitchen. It’s always great to know when a product not only performs well but also adds to the overall look and feel of your home. We appreciate your feedback and support.
Keith | Insignia Support
- Pros mentioned:Noise level
Excellent customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design inside and out. Pretty quiet. Delivery and installation service was above excellent.
I would recommend this to a friend Great second fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in our basement and it makes a great second fridge. Really saved our holidays!
I would recommend this to a friend- Pros mentioned:Size
Love it!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's big enough to put my food in it and I love that it has light in the freezer
I would recommend this to a friend - Pros mentioned:Price
Stainless steel fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the easiest fridge purchase I have had. Walked right in and found what I was looking for in about 5 minutes. The price was right in the area I was looking for and the staff was great and fast at checkout! The fridge storage space is a little smaller but other than that I love it!
I would recommend this to a friend - Pros mentioned:Size
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love love it we have 4 of them. Greatest fridge. Love Love love it we have 4 of them. Greatest fridge. Love Love love it we have 4 of them. Greatest fridge. It looks awesome in the kitchen replaced older fridges.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FernandoD! Thank you so much for your enthusiastic feedback! We're delighted to hear that you love your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that it looks great in your kitchen and has been a fantastic replacement for your older fridges. We appreciate your continued support and hope you enjoy using all four of them! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692