Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2812 reviews
(2,812 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/ freezer on bottom, no door handle sticking out, nice light in freezer .plenty of shelfs.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you are enjoying your refrigerator with the freezer on the bottom. It's great to know that the design without a protruding door handle and the nice light in the freezer are meeting your needs. We appreciate your support and look forward to serving you again in the future.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been working fine, love it so much.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words. We’re truly pleased to know that your fridge has been working well and that you’re enjoying it so much. It’s always great to hear when our products meet expectations and bring satisfaction to our customers. We appreciate your support and feedback.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The free delivery was outstanding. The refrigerator was priced right and works great. I would buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you had an outstanding experience with our free delivery service and that you are satisfied with the refrigerator's performance and pricing. We strive to provide high-quality products and exceptional service to our customers. Your satisfaction is our top priority, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Greg Smith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pretty fridge, and a very good price to boot. Free delivery from Best Buy, when all competitors charge $50 to $60. Fridge has great space utilization. The freezer space is a bit smaller than my 25 foot cubic foot dying fridge, but that's ok since we are downsizing.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Door
Rated 4 out of 5 stars
mr keith
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door is hard to open at times other than that all is fine works well and is quiet
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
great generic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stays very cold very happy and at this price i would buy again
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Pleasantly surprised to see a light in the freezer.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend- Cons mentioned:Door
Rated 3 out of 5 stars
Doors don't fully shut unless you slam them shut
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors don't shut all the way unless you really shut them hard. Most times when you think you've shut the fridge or freezer doors, they'll be slightly open just enough so the light turns off, and so you think they're closed. But they aren't. AND since the light has shut off, the warning beep doesn't go off, it thinks it is fully shut too. But it's not fully shut, it's still slightly open. I'm disappointed in this poor design/functionality. Besides this issue, its fine. But we all have to slam it shut now to make sure that doesn't happen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
There has a closing aid structure on the door hinge to prevent door rebound, you may need a little big force which can overcome the closing aid structure deformation to close the door.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good little fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good little fridge. Works as supposed too. Not big and enough.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariayK! Sounds like it’s getting the job done! The Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a solid choice when you need something reliable and efficient. Glad to hear it's working as expected—sometimes a compact fridge is just the right fit. Enjoy the convenience! |Angelica| Insignia Products|
- Pros mentioned:Size, Space
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools very fast! Very sufficient space! Very convenient size
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Fantastic fridge for under $1000!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Spacious. Works as intended and then some. Especially for the price
I would recommend this to a friend Rated 5 out of 5 stars
Great second fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in our basement and it makes a great second fridge. Really saved our holidays!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great basic fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase No issues. Would recommend Nothing fancy but a great little fridge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are happy with your purchase and have had no issues with the fridge. Your recommendation means a lot to us, and we are committed to providing reliable and practical solutions. We appreciate your support and look forward to serving you again in the future.
Keith | Insignia Support
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great garage replacement refrigerator. The feature I appreciate that I did not expect to be important was the door alarm. With teens in the house it has come in handy with the door not being closed all the way. Happy with my purchase.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was very reasonable and has alot of storage capacity. I love it
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator with plenty of space, the door alarm is great and the freezer with its own lighting is perfect. I am very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly impressed! I've had it now for a month and loving it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the awesome review! We’re so glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been a great addition to your home. It’s always rewarding to know our products are making a positive impact—and we’re thrilled you’re loving it after a month of use! Thanks again for choosing Insignia™ and for sharing your experience! Ivy | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Saved my food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a affordable refrigerator asap since my other died, i have gotten a insignia freezer in the past and still working till this day. So I'm happy to know that this refrigerator is working properly. Of course i would like a french door refigerator in the furure but for now, it's a lifesaver.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Overall performance, Price
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money works good would recommend to anyone
I would recommend this to a friend Rated 5 out of 5 stars
New apartment staple!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a great fit in my new apartment! I love the color and the contrast it gives me in my new apartment
I would recommend this to a friend















