Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
excellent garage/2nd fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 2nd (garage) refrigerator actually much better than our main one :)
I would recommend this to a friend - Pros mentioned:Size
My best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious inside and has a large freezer that keeps vegetables and food for several weeks.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you find the refrigerator spacious and that the large freezer is effectively preserving your vegetables and food for several weeks. We understand the importance of ample storage and reliable freezing capabilities, and we're glad our product is meeting your needs. We appreciate you taking the time to share your positive experience. Keith | Insignia Support
BB Cust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our garage for secondary storage for holiday’s and regular use during the summer.
I would recommend this to a friend- Pros mentioned:Price
great generic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stays very cold very happy and at this price i would buy again
I would recommend this to a friend - Pros mentioned:Size
Great second frig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second frig. Size is perfect for a utility closet. Very pleased with this purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rochelle,
Thank you for your positive feedback! We're thrilled to hear that you're pleased with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it fits perfectly in your utility closet. Your satisfaction is our top priority, and we're glad to know our product meets your needs.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge broke and this fridge was an excellent replacement not only that it came so fast. The workers were gentle with my fridge and there was no damage or scratches 10/10
I would recommend this to a friend- Pros mentioned:Size, Space
Excellent refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools very fast! Very sufficient space! Very convenient size
I would recommend this to a friend Fair pricing but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair pricing and unit gets cold. However it does make a lot of loud noises. Would suggest this unit for garage or invest in the warranty.
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Fantastic fridge for under $1000!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Spacious. Works as intended and then some. Especially for the price
I would recommend this to a friend - Pros mentioned:Size
Saved my food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a affordable refrigerator asap since my other died, i have gotten a insignia freezer in the past and still working till this day. So I'm happy to know that this refrigerator is working properly. Of course i would like a french door refigerator in the furure but for now, it's a lifesaver.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been an awesome fridge for the price ever since I purchased! No issues!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertK, thank you for your review! It's fantastic to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been awesome and issue-free for you. If you have any other feedback or questions, feel free to share!
- Shiela | Insignia Support
I'm Loving It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in love with my new refrigerator. It's energy saving and keeping everything cool and fresh. It has compartments for different food items. Ice maker is optional. I'm loving it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your love for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! It’s fantastic to hear that it’s keeping everything cool and fresh while saving energy. The compartments for different food items sound super convenient, and it’s great that you have the option for an ice maker. We’re thrilled that you’re loving your new refrigerator!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Price
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was very reasonable and has alot of storage capacity. I love it
I would recommend this to a friend New apartment staple!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was such a great fit in my new apartment! I love the color and the contrast it gives me in my new apartment
I would recommend this to a friend- Pros mentioned:Overall performance, Price
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money works good would recommend to anyone
I would recommend this to a friend - Cons mentioned:Condition
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came with a dent in the back but we were so desperate we didn’t return it. It serves its purpose and keeps the food cold.
I would recommend this to a friend Insignia Refrigerator Purchase and Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service; accommodating all requests. Prompt delivery and pickup of old refrigerator. Very respectable delivery team. I recommend Best Buy for your appliance needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your glowing 5-star review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We’re thrilled to hear that you had such a positive experience with our service. Your kind words about our accommodating team and prompt delivery are greatly appreciated. We’re especially glad that our delivery team made a respectable impression. It’s wonderful to know that you’re satisfied with your new refrigerator and that you recommend Best Buy for appliance needs. Your feedback not only motivates us but also helps other customers make informed decisions. Enjoy your new fridge and thank you for choosing Best Buy!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge has been working great with no problems.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! That’s great to hear. A fridge that works smoothly without issues is exactly what you want. Sounds like it’s been a solid addition to your space. Hope it continues performing well for you. | Angelica| Insignia Products|
Second Insignia major appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was noisy and ran constantly for 2 days after installation. Then the noises stopped and it ran intermittently as it should. It keeps cold foods cold and frozen foods frozen. Can't more than that in a refrigerator! This is our second Insignia appliance (upright freezer) and we are happy with both!
I would recommend this to a friend- Pros mentioned:Size
High quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! perfect for a small kitchen good capacity
I would recommend this to a friend