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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,812 reviews
  • Rated 5 out of 5 stars

    Insignia white refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Freezer works quickly and efficiently. Refrigerator has great space and offers multiple layouts. Drawer space is ample. Has roomy door space as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you find the product great and that the freezer works quickly and efficiently. It’s wonderful to know that the refrigerator offers great space with multiple layout options, ample drawer space, and roomy door space. If you have any other comments or need assistance, please feel free to reach out. Enjoy the convenience and functionality!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, reliable, holding. Up pretty well. Great for two people.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, fit perfectly in existing space, shelves are spacious and sturdy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      EmilyK, thank you for your review! We're pleased to hear that the Insignia™ Top-Freezer Refrigerator fits perfectly in your existing space and that the shelves are spacious and sturdy. Enjoy your new refrigerator!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for the value I’m very happy with it’s

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That sounds like a fantastic choice. A high-quality refrigerator with great value is always a win. Glad you’re happy with it! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Od

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of storage. The food is kept fresh in the refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the refrigerator is providing plenty of storage and keeping your food fresh. It’s great to know that it’s meeting your needs and performing just as expected.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I'm Loving It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my new refrigerator. It's energy saving and keeping everything cool and fresh. It has compartments for different food items. Ice maker is optional. I'm loving it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your love for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! It’s fantastic to hear that it’s keeping everything cool and fresh while saving energy. The compartments for different food items sound super convenient, and it’s great that you have the option for an ice maker. We’re thrilled that you’re loving your new refrigerator!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and quality . Highly recommend buying here.Whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Top-Freezer Refrigerator Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the refrigerator for about 1 month, and so far so good. It fits the space perfectly. The refrigerator is cooling perfectly and has lots of space. The freezer is keeping things frozen nicely. Good product, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Insignia major appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was noisy and ran constantly for 2 days after installation. Then the noises stopped and it ran intermittently as it should. It keeps cold foods cold and frozen foods frozen. Can't more than that in a refrigerator! This is our second Insignia appliance (upright freezer) and we are happy with both!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! perfect for a small kitchen good capacity

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love. Prefect size and right temperature. Looks amazing in our church kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious inside and has a large freezer that keeps vegetables and food for several weeks.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you find the refrigerator spacious and that the large freezer is effectively preserving your vegetables and food for several weeks. We understand the importance of ample storage and reliable freezing capabilities, and we're glad our product is meeting your needs. We appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for our garage. There’s a light in the freezer which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is nice! It does the job. No concerns. I had the worst customer service experience.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great second frig

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second frig. Size is perfect for a utility closet. Very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rochelle,

      Thank you for your positive feedback! We're thrilled to hear that you're pleased with your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it fits perfectly in your utility closet. Your satisfaction is our top priority, and we're glad to know our product meets your needs.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent garage/2nd fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2nd (garage) refrigerator actually much better than our main one :)

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    If you need a modestly priced fridge without bells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a smaller refrigerator that died while we were out of town; what a stinky mess. Anyway, this fridge fit our space and is great in our one bedroom condo. I love to cook and like bargains - this fridge has the space to hold it all for a two person household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that refrigerators were rated “garage capable”. This fridge wasnt my first choice due to that lack of knowledge. However, this one worked out perfectly for my garage space. It’s efficient, looks great and was very price friendly for the features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a 13-year-old LG fridge and didn't want to spend a lot, single I'm retired, single and on a fixed income. This is a basic product without any bells and whistles, which is all I need. I'd give it five stars but the delivery and installation was substandard. I had to do the installation myself, which included leveling the refrigerator, reversing the doors and installing the drawers and shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and plenty of room. Great value for the price!

    I would recommend this to a friend