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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,812 reviews
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Fridge Good,Delivery Not So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge Woks Well But On Delivery They Bounced Down Front Steps Instead Of Taking In Thru Back Door. As A Result 3Door Selves Received Cracks And Broke At Connecting Loops. Took Me 3Weeks To Get Replaced. Kudos To Max From Geek Squad & Store Mgr To Get It Resolved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    quality item for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality refrigerator for the price. so far so good. no complaints yet. if you need a solid fridge that will just work without the fancy bells or whistles that usually are the first things to break , this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets from This 1st Time Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old fridge died on New Year's Day (it came with the house so who knows how old it was). I'd never purchased a fridge before, but I've made many purchases from Best Buy and am never disappointed in the quality of service they provide. I ordered the Insignia brand fridge and was able to schedule delivery, installation, and hauling away my old fridge within the week. The delivery team arrived and had to reschedule set-up due to inability to haull the old one until I took care of the old water line from the ice maker. Mean, they set up my new fridge on my enclosed porch to use. A week later, they returned to haul the old one, install the new one, and get everything ready. They were professional, patient, and a great reflection of the quality Best Buy provides in both product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Stainless fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is spacious. Sleek design fits nicely in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Giving thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great, thanks for delivering it in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well so far. Beautiful fridge, easy to set up and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good quality, would buy again. Only had it for a month and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! Ferfecr fit and matches the kitchen...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Isignia 18cu ft Top Freezer Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great in our rental homes. We were so pleased that we bought 2 of them.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JohnE, for your review of our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification in Stainless Steel! We're delighted to hear that they worked great in your rental homes and that you were so pleased you bought two of them. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great same size choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size as a brand name which was replaced. Cools and freezes very well. Holds everything we need it too. Insignia is a good house brand and happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! We purchased it for the garage and it far exceeded our expectations for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NicoleK,

      Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you absolutely love it and that it has exceeded your expectations, especially for the price. It's great to know it's working well in your garage.

      Your feedback is greatly appreciated. If you have any further comments or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great price for quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and quality for price. Looks great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a midsize fridge for my new office and I ended up walking out with this one as it was a great price. I would highly recommend it this purchase to anyone who is looking for value and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and works quite. It’s spacious and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super refrig at super price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator that is functioning well, keeping everything within its walls nice and cold. Allows me to shift shelves to accommodate my needs. Freezer keeps everything super frozen. Still super happy with the reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great fridge, easy to install and use. Cooled very quickly once we plugged it in

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught it on sale and was a definite upgrade over my old refrigerator. Keeps everything cold and very spacious. At this price point, it doesn't get much better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interior lighting in the refrigerator and freezer. It matches the microwave and stove. I did have to move the cabinet above because my old fridge was an inch shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LOve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, price and space efficient. Would purchase again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're thrilled to hear that you love the fridge and find it both price and space efficient. It's great to know that you would purchase it again! Your feedback is greatly appreciated and helps us continue to provide high-quality products. If you have any questions or need further assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    message

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best little fridge ive ever had works good ecerything is always cold

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Rocketlady! We're delighted to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's fantastic to know that it works well and keeps everything cold. If you have any further feedback or questions, feel free to reach out. Happy refrigerating!

      - Shiela | Insignia Support BBY-ExBrand_Insignia