Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great basic level fridge.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for basic needs. Fairly large and also has a door alarm if you forget to close it, very handy. Perfect for myself as I live alone but could be used for a family as I lways have plenty of room left.
I would recommend this to a friend - Pros mentioned:Size
Great service!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great and best buy service was also awesome. Our first fridge was making a noise and Best Buy sent service person and then gave us a new fridge. Kudos!
I would recommend this to a friend Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator at a great price. Perfect for anyone looking for an affordable refrigerator.
I would recommend this to a friendDecent Mid-Priced Top Freezer Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros and Cons. If I have time, later I will update this review.
I would recommend this to a friend- Pros mentioned:Space
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, price and space efficient. Would purchase again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review of the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're thrilled to hear that you love the fridge and find it both price and space efficient. It's great to know that you would purchase it again! Your feedback is greatly appreciated and helps us continue to provide high-quality products. If you have any questions or need further assistance, please feel free to reach out. Ivy | Insignia Support
- Pros mentioned:Size
Great fridge!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for my husband's shop. Its been almost a year since I bought it. No issues! Had a small dent on the first one, but best buy returned it, and sent out a new one. I would inspect before they set it out.
I would recommend this to a friend Needed Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! So happy I purchased this product. The salesperson was understanding and led me right to the right product for my needs .
I would recommend this to a friend- Pros mentioned:Size
NICE LITTLE FRIDGE & GOOD PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fine refrigerator for it's size. Worked very well. Not real thick door shelves Exchanged it for a larger refrigerator as we have lots of food to store and wanted an ice maker. Best Buy was very obliging and helped us out so much. Good fridge for a single person or a couple.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Insignia refrigerator for our new home. It looks great in the kitchen. And i love that it tells me if one of us didn't close the fridge all the way. Definitely a great purchase so far!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .CassieH, thank you for your review! We're thrilled to hear that you're enjoying your new Insignia Top-Freezer Refrigerator in your new home. It's wonderful to know that it adds to the aesthetics of your kitchen. The feature that alerts you if the fridge isn't closed all the way is definitely a handy one, adding convenience to your daily routine. We're glad to hear that it's been a great purchase for you so far. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! We purchased it for the garage and it far exceeded our expectations for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NicoleK,
Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you absolutely love it and that it has exceeded your expectations, especially for the price. It's great to know it's working well in your garage.
Your feedback is greatly appreciated. If you have any further comments or need assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
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||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best little fridge ive ever had works good ecerything is always cold
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Rocketlady! We're delighted to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's fantastic to know that it works well and keeps everything cold. If you have any further feedback or questions, feel free to reach out. Happy refrigerating!
- Shiela | Insignia Support
- Pros mentioned:Space
18 cu ft refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very cute easy to maneuver and very spacious
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that you find the refrigerator cute, easy to maneuver, and spacious. It's great to know that it meets your needs so well. Your feedback is greatly appreciated, and we're thrilled that you're satisfied with your purchase. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Pros mentioned:Overall performance
quality item for a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality refrigerator for the price. so far so good. no complaints yet. if you need a solid fridge that will just work without the fancy bells or whistles that usually are the first things to break , this is for you
I would recommend this to a friend - Pros mentioned:Size
Great same size choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same size as a brand name which was replaced. Cools and freezes very well. Holds everything we need it too. Insignia is a good house brand and happy with purchase.
I would recommend this to a friend - Cons mentioned:Door
Fridge Good,Delivery Not So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge Woks Well But On Delivery They Bounced Down Front Steps Instead Of Taking In Thru Back Door. As A Result 3Door Selves Received Cracks And Broke At Connecting Loops. Took Me 3Weeks To Get Replaced. Kudos To Max From Geek Squad & Store Mgr To Get It Resolved
I would recommend this to a friend No Regrets from This 1st Time Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old fridge died on New Year's Day (it came with the house so who knows how old it was). I'd never purchased a fridge before, but I've made many purchases from Best Buy and am never disappointed in the quality of service they provide. I ordered the Insignia brand fridge and was able to schedule delivery, installation, and hauling away my old fridge within the week. The delivery team arrived and had to reschedule set-up due to inability to haull the old one until I took care of the old water line from the ice maker. Mean, they set up my new fridge on my enclosed porch to use. A week later, they returned to haul the old one, install the new one, and get everything ready. They were professional, patient, and a great reflection of the quality Best Buy provides in both product and service.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Satisfied customer..will buy from best buy again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with us. We are thrilled to hear that you are satisfied with your purchase and that everything is working great. Your feedback is invaluable as we strive to provide the best possible products and services. We appreciate your support and look forward to serving you again in the future.
Keith | Insignia Support
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the cost, shipping and delivery were easy and smooth
I would recommend this to a friend- Pros mentioned:Overall performance
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice refrigerator. Works great for me. I would buy again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review! We're delighted to hear that you're enjoying your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it's working great for you. It's wonderful to know that you would choose our product again.
Your satisfaction is our priority, and we're here to help if you have any questions or need further assistance. Patricia | Insignia Support
- Pros mentioned:Overall performance
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well The salesman was very nice and knowledgeable. The delivery was awesome. The refrigerator is great
I would recommend this to a friend