Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is such a great product for the price. Feels like such a high end product. I love the Insignia brand. Just became a first time homeowner and didn’t have a whole lot of extra funds to spend on the fridge but this has been perfect!
I would recommend this to a friend - Cons mentioned:Door
Happy satisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget friendly stainless steel refrigerator. Delivery was speedy and efficient. It did have a couple minor imperfections on the top and bottom doors, but Best Buy offered a gift card or have replacement doors delivered and installed. We decided to take the 25% off purchase price since we can live with it as is.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! Highly recommended I like it !!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing review, KarenH! We're delighted to hear that you're enjoying our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It's wonderful to know that you highly recommend it and that it meets your expectations. Your satisfaction is our priority, and we're thrilled that our product is making a positive impact. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
my first fridge i bought by myself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. originally had a Samsung fridge for 10 years and had to replace it. I bought the Insigna 18 cu ft and love it. it is just enough for me. love my purchases with BestBuy, great deals all the time.
I would recommend this to a friend- Cons mentioned:Door
Delivered dented but nice fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived with a nice dent on the door but bestbuy gave a credit. Other than that it’s a nice fridge.
I would recommend this to a friend Great features, but failed to cool to a safe zone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has many features I really like, such as a very competitive price, a freezer light, a deli drawer, and the front doors are magnetic. However, it didn't cool down to the "safe zone" on the two refrigerator thermometers I bought. I believe it was improperly installed, since the installer (a third party company hired by Best Buy) told me it wasn't necessary to replace the existing water line with the new stainless steel line I had bought. I don't know if this caused damage somehow that affected the cooling ability, but I didn't want to worry about food safety after buying a new refrigerator. I returned it and bought an LG refrigerator from another store. I wish Best Buy would hire their own delivery and installation crew and ensure that sufficient training has been achieved.
No, I would not recommend this to a friendWonderful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator. I love the light in the freezer. No ice build up is great. Would recommend this refrigerator to anyone. Perfect buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lala,
Thank you for your wonderful review! We’re thrilled to hear that you love your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It’s great to know that the light in the freezer and the no ice build-up feature are making a difference for you. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Space
Spacious and smart divisors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia Refrigerator is great, it is spacious and energy saver. I really like the divisor inside, making fruits fresher, and a separate drawer for dairy. The only minor detail is the outside gets dirty easier.
I would recommend this to a friend Garage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Just wanted a simple fridge for the garage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BrianR, for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear that it meets your needs perfectly as a simple fridge for your garage. If you have any further feedback or need assistance, please feel free to reach out. We appreciate your support! Ivy | Insignia Support
- Pros mentioned:Overall performance
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like a good refrigerator at a great price.
I would recommend this to a friend - Pros mentioned:Overall performance
After 3 years most shelfs are cracked and/or broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for 3 years now. The refrigerator still works. That is good. Unfortunately all of the door shelfs have broken and one of the main shelfs too.
No, I would not recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is cute and spacious and great price
I would recommend this to a friend - Pros mentioned:Space
Great value for the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator went out with no warning. I ordered this one from Best Buy and got it installed as well as having them remove and dispose of my old one. This fridge is great, has plenty of room and the inside is wonderful.
I would recommend this to a friend - Pros mentioned:Overall performance
Back up Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it as a spare garage refrigerator. Fits our needs perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeanK,
Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that it fits your needs perfectly as a spare garage refrigerator.
Your satisfaction is our top priority, and we're delighted that our product has met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out.Patricia | Insignia Support
- Pros mentioned:Size
Great refrigerator perfect for small family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator for a temporary rental house while our new home was being built it was perfect and now makes a great garage refrigerator for cold drinks and Ice cream and meal prep meals
I would recommend this to a friend Good buy for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful as a second refrigerator or for a couple maybe. Makes a little noise but not annoying. Excellent product for the price.
I would recommend this to a friend- Pros mentioned:Size
Happy Campers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a small frig, since our home is small. Thus one was on the money.... measurement were spot on... This frig looks great in my kitchen and works well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear, Rubin923! It's always a plus when a new appliance fits perfectly into your space and meets your expectations. Enjoy your new refrigerator! Happy camping! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect size for our family of 5. I definitely would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful! We're so glad you love it and that it's the perfect size for your family of five. Recommendations like yours mean the world to us. Thank you for sharing your positive experience! - Carl | Insignia Products
Good fridge strange noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was a much needed replacement for the previous one I had. However, it makes a weird high pitched noise. I researched and found out it is a common characteristic of this particular model. Aside from that it works well and gets the job done
No, I would not recommend this to a friend- Pros mentioned:Size
way bigger then I thought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It is large and looks sleek in the kitchen.
I would recommend this to a friend