Customer Ratings & Reviews

Delivery was great! Love the refrigerator, Very pleased

I purchased this fridge and it has been a disaster.  Below is a timeline of having 4 different items delivered to me because they were dented/damaged/installed incorrectly.  If you don't care about cosmetics, the fridge seemed fine operationally.  It is important to note that these units were coming out of the box damaged, they delivery people weren't damaging them on install. Several told me that it is common with these units and they actually get charged by Best Buy although they are getting them damaged. I will note that the icemaker is horrible.  It literally just fills water into an ice cube tray that then flips over when full, which while cheap, could work.  But unfortunately, it took over 3 days to fill the bin of ice. After nearly 3 months, I finally just had them return the refrigerator and refund me (which was also an entire circus).  Jan. 1 – I purchased the fridge  Jan. 10 – I received the first fridge.  This fridge was dented. They allowed me to keep it (mine was dying and I needed a new one ASAP) while they processed are placement.   Another day (I don’t have an exact date) – They delivered a second new fridge.  This one is more dented than the first.  I kept the first one until they could get another one and returned the second one. February 16 – They delivered the third fridge, which was opened in the warehouse to confirm it was not dented before delivering it tome.  However, the person who switched the doors had no idea what they were doing and the door ended up sounding like metal on metal grinding on each other and was very hard to shut.   March 11 – They came to check the doors and said that it was switched incorrectly.  I was told I needed a new fridge because there were several parts missing. I followed up with customer service, who said they could send someone else out to fix it.  I confirmed with them twice that they were going to send someone to fix it with the missing parts, not just to look at it again.  March 16 – They arrived to fix the door, but they were told that they were there to switch the door, not to do a repair.  So again, customer service didn’t know what they were doing, despite me confirming with them twice when we scheduled the appointment. The delivery folks told me that there is no way to fix it, that they need to give me a new fridge. After this I talked to a great customer service agent who knew what they were doing and was able to schedule another delivery with a new fridge.  March 22 – They arrived with the fourth new fridge, but it too is defective with warped doors (all of these came out of the box damaged).  They returned the product. I talked to customer service and they said to call the next day to process the refund. At this point, I just wanted to send this back, get my money back, and go some where else to get a different fridge.   March 23 – As instructed the previous day, I called customer service and the agent cancelled the order instead of refunding it, then put me on hold for 20 minutes, and then came back saying that there was nothing they could do except escalate it and for me to call back on Monday.   March 25- I followed up with customer service as instructed, who said they couldn't do anything because the other agent cancelled the order.  They transferred me to Geek Squad who then told me there was nothing they could do because it was outside of the return window and that I would have to go into the store. So I went into the store and the staff in store were great, however because the previous person cancelled the order, they could only do a return and schedule a pickup for the fridge and told me I have to come back to the store with the icemaker to get that refunded, along with the other service fees.   March 27 – They came to pick up the fridge but the refund was not processing.  I received a receipt saying the delivery of the fridge was completed and to enjoy my new item.  March 30 - Since I still hadn't received the refund, I went into the store and also took the icemaker with me as instructed.  Finally, the manager was able to sort everything out and get me my refund.

perfect size for my smaller kitchen. fit perfectly.

I love it. Alot of space and roo. To put items. Very bright light to see i side. Like the beeper to tell you the door is open.

Perfect for our needs. We replaced a garage refrigerator that had died. This fits well & just the amount of freezer & fridge space we need. It’s not super tall/big but still spacious inside.

Great refrigerator i would definitely recommend .

This refrigerator is amazing. I got it for a great price and it's stainless steel. Best buy has a variety of selections but the sales person help me narrow it down to my needs and wants and went with this one.

Works great. Love the look and and size. The front smudges very easily but that's just the nature of stainless steel. There were a few minor imperfections on front and side after delivery but not really noticeable.

Great refrigerator at a great price. Bought it as a garage refrigerator and it is working out just as I needed it to. Highly recomnend!

Love love love my new fridge no scratches dings or anything like that and it fit perfectly in my house no complaints! 10/10

Are old fridge died and and wanted something smaller then a full size one and it fits in the space and my dad loves it

Beautiful fridge Very compact but spacious.. is perfect

Should have another storage shelf on the door and the rubber gasket on the door didn’t fit well at the bottom.

Everything I expected and needed at a great price!!!

Great fridge and good customer service it has a lot of space and store gallon of milk on the door.

Good overall value. Plenty of storage space in freezer and fridge compartments.

This was a great purchase for the price. Nice fridge and delivery was fast. Only dislike is about 1/3 of the back panel at the bottom is missing. Delivery guys said that’s how it’s made.

We bought this as our garage refrigerator for extra storage. Lots of features that I love like light in the freezer, door timer , no external handles etc. The door compartments are structured and sized well.

GOOD PRICE AND SIZE FOR APARTMENTS HAVE BOUGHT A FEW OF THIS TYPE OG REFRIGERATOR

The size of the fridge is exactly what I wanted for my new apartment,very compact and also saves a lot of energy