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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2812 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,812 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Refrigerator for Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was handled great. Any mishaps were corrected to our satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and a great buy. Definitely would recommend this to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator it keeps our drinks just the right temperature. We are starting to be Insignia fans

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I absolutely love it! I would definitely recommend this brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your enthusiastic feedback! We're delighted to hear that you absolutely love our product and would recommend our brand. Your satisfaction and support mean the world to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good convenient product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious enough, easy to clean, and has many compartments that help to easily organize food and other items. We are happy with our Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great quality at a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic, no-frills refrigerator, perfect for the garage or utility room. For the price, it has really good features so for folks just starting out it could answer their needs nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been pleased with our new refrigerator. Delivery went smoothly and the removal of the old refrigerator went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and removal of the old refrigerator went smoothly. The new refridgerator works great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We are delighted to hear that the delivery process went smoothly and that you are satisfied with the performance of your new appliance.

      If you have any further questions or need assistance, please feel free to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smart looking refrigerator in reasonable price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect one what I required. Perfect size for 5 members family. Very quick cooling system and large space than I expected. And very smart looking refrigerator. I recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with reasonable price arrived on tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with reasonable price arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator at a great price purchase because my fridge went out and needed a new one all my food went bad but im glad i pick this fridge up keeps my food nice and cold and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was the Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. The service when purchasing at Best Buy was long and very tedious. Host had issues with computer access and screen and we steady had to repeat things over. Was very frustrating to say the least nevertheless the purchase got completed which took at least 1.5 hour.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Lifecoachcw, for your feedback. We're glad to hear that you're pleased with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator and that it meets your expectations. We apologize for the frustrating experience you had during the purchase process. Your comments are valuable to us, and we'll work on improving our service to ensure a smoother experience for our customers in the future. If you have any other thoughts or need assistance, please let us know. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product , very good storage capacity and design

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi FeliksY,

      Thank you for your fantastic review! We're thrilled to hear that you find our refrigerator to be the best product with excellent storage capacity and design. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second refrigerator for our garage and this fit the need perfectly. The price was reasonable and it has worked great. Very Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge. It is spacious which is great because I meal prep. At this price, really good deal! It has the feature of playing a sound if the door is left open for a while which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for couples

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great! Everything stays to temperature and it's the perfect size for two. Especially like the deli drawer and freezer shelf for added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The great team at best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Months later the fridge is still holding up and the process was very smooth, and the team was very helpful while helping me load up the fridge in the back of the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my computer ; kicken stuff I buy there.good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always when I need buy anything for my house I always go to Best Buy also they have best sales ; the peoples works there there very helpful ; patient; the peoples come to help to set up my fridge there are very professional and nice .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Emmaculate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great refrigerator, just exactly what I wanted. You will not regret buying it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EmmaculateF,

      Thank you for your wonderful feedback! We’re delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is exactly what you wanted and that you’re happy with your purchase. Your satisfaction means a lot to us, and we appreciate your recommendation.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fits perfectly in our kitchen, and cools food perfectly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are delighted to hear that the fridge fits perfectly in your kitchen and cools food perfectly. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia