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Customer Ratings & Reviews

  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,789 reviews
  • Pros mentioned:
    Size

    Good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Looks nice and bigger than expected which is nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Reggie,

      Thank you for your great review! We're delighted to hear that your 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is working well and exceeding your expectations in both size and appearance. Your feedback is very important to us and helps us continue to provide high-quality products. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Insignia fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator at a great price purchase because my fridge went out and needed a new one all my food went bad but im glad i pick this fridge up keeps my food nice and cold and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    The great team at best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Months later the fridge is still holding up and the process was very smooth, and the team was very helpful while helping me load up the fridge in the back of the truck.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Amazing fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge. It is spacious which is great because I meal prep. At this price, really good deal! It has the feature of playing a sound if the door is left open for a while which is great!

    I would recommend this to a friend

  • Fridge works, no dents either!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a month to give this review due to all the comments saying it breaks down or that it gets messed up during delivery. So far, this fridge has been running great and came with no dents! I am so happy I got it and so relieved it's still working! The delivery guys were so careful with the fridge too which I really appreciated

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, MariaP! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is running smoothly and arrived in perfect condition. It's wonderful to know that our delivery team took great care with your fridge and that you're happy with your purchase. Your satisfaction is very important to us, and we appreciate your support!! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Happy with our purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Looks great standalone. Happy with our purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you are happy with your purchase and that the sleek design looks great as a standalone piece. Your satisfaction is important to us, and we appreciate your support. We are committed to providing high-quality products that meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge fits and looks great! Great delivery staff as well

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend

  • Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product light up when open beeps when you leave it open all around

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is a beautiful and so far no issues. Seems deeper than my last fridge which is great. Adequate door storage as well! Delievry was fast and movers were quick and friendly.

    I would recommend this to a friend

  • Fridge install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought down to basement without a hitch! Very pleasant gentleman did a great job

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend

  • The refrigerator saga part 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st initial purchase was not the best, but I spoke with someone else who took care of me right away. I mean he was very professional and helpful in making sure I received the best possible outcome. I received a new fridge within two days. The two gentlemen who delivered my fridge were very careful and got the job done. Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, AdrianneJ. We're sorry to hear that your initial purchase didn't go as planned, but we're glad to know that our team was able to assist you promptly and professionally. It's great to hear that you received your new fridge quickly and that the delivery team was careful and efficient. If you need any further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    18 cu ft fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Timely delivery. Love the amount of space.

    I would recommend this to a friend

  • Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could take credit for this purchase but I can't. My son came along when I purchased it. I almost bought the wrong size. Lucky for me - he picked it and had to convince me this was the better buy based on our needs and it fit perfect where the old fridge stood.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It's wonderful to hear that your son helped you find the perfect fit for your needs. Sometimes, a second opinion makes all the difference! If you have any further feedback or questions, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    A great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator thats all I have to say. Great delivery.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that you're satisfied with your refrigerator and that the delivery met your expectations. Your satisfaction is important to us!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it's very spacious and cools excellent

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that you like it and find it very spacious. It's great to know that it cools excellently. We appreciate your support and are glad our product meets your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Mr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the unbelievably low price deal. It works very well, spacious and my family loves it.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working well for you and your family. It's great to know that you're enjoying the spacious design and the excellent value. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good refrigerator for a small place I totally recommend it !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that the refrigerator is a great fit for your small space and that you’re happy with it. Your recommendation means a lot to us. If you have any other thoughts or need assistance, please feel free to reach out. We appreciate your support!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. Not sure of quality yet. Too soon to tell. Hopefully makes it to the year mark as my last one did not (not same brand). So far so good. Delivery guys scratched it up pretty bad! Make them take doors off or throw sheet/blanket over it just a tip.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AlanaD, for your feedback. We're glad to hear that your initial experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator has been positive so far. We hope it continues to meet your expectations and lasts well beyond the year mark. We're sorry to hear about the scratches during delivery. Your tip about removing the doors or using a sheet/blanket is very helpful, and we'll pass it along to our delivery team to improve future service. If you have any other thoughts or need assistance, please let us know. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Insigna Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was compact and could fit in a confined area. Nice looking and working properly.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend

  • Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it was amazing and power saver. Recommend to all household

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 2,789 reviews
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