Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Refrigerator, i very like it.Thank you! I would need to buy one more
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you really like the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. It’s fantastic to know that you’re considering purchasing another one. If you need any assistance with your next purchase, feel free to reach out! Patricia | Insignia Support
- Pros mentioned:Size
Works well but look carefully for damage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good small option. But came with dents. First one dented, sent back. Second one was dented but not as badly.
I would recommend this to a friend Michael
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer seems to have condensation on the products in the freezer when you increase the temperature control to the highest setting
I would recommend this to a friend- Pros mentioned:Overall performance
Insignia fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a garage refrigerator. It worked fine; but in AZ we have some pretty hot summers. It is rated for 109 degrees. We loved it but decided to upgrade to a different model because our garage easily can hit 120. Nothing wrong with the Insigna in reasonable conditions.
I would recommend this to a friend - Pros mentioned:Overall performance
fridge review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good product, works fine and havent had any issues
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product is working well for you and that you haven't encountered any issues. Your satisfaction is important to us, and we appreciate your support.
- Carl | Insignia Products
- Pros mentioned:Price
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat this refrigerator for the price. Works great and looks nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you find the refrigerator to be a great value for the price. It’s fantastic to know that it works well and looks nice in your space. If you have any other comments or need further assistance, please don’t hesitate to reach out. Enjoy your new refrigerator! Keith | Insignia Support
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales associate was amazing and so was everyone’s customer service
I would recommend this to a friend- Pros mentioned:Size
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator. Its nice and spacious. I love the fact that it beeps if its left open too long. The price is also awesome for it to be a stainless steel refrigerator.
I would recommend this to a friend - Pros mentioned:Price
Designer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is a great refrigerator. We purchased it for an apartment and the delivery went very smooth as well. I would buy it again!
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the other comments have stated, it can get loud but other than that works well. Perfect size for a small family.
I would recommend this to a friend - Pros mentioned:Overall performance
A Satsfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was on time and the fridge works very well. I am very satisfied
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear it, Aram!
We’re happy to know that your new Insignia refrigerator arrived on time and is working well. Your satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service from purchase to delivery. The quality of the product is functional, usable and durable. And....all for a great price!
I would recommend this to a friendNice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.over all great fridge makes little noise here and there but not too loud to bother I would buy again
I would recommend this to a friendWorst experience buying a refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. So I purchased this fridge after dealing with a few refrigerator nightmares. Instead of waiting for delivery, I decided to pick it up sooner. Upon arriving home, we opened it to find 1 shelf cracked and the storage compartments on the door were all broken! When I called Best Buy they immediately sent a new refrigerator and picked up the broken one. Once I recieved the new fridge, everything was intact. Then about 2 months ago I started hearing a loud whinning sound that would last almost 2 mins. The first technician told me I had to much in my freezer. Because it can only be filled to 80% capacity. But he replaced a fan anyways. Still hearing the sound, even louder now. Another technician comes and says its the drapper (or something like that) door opening and closing. He replaced that part and told me that I shouldn't hear it anymore and if I did it would be hardly noticeable. Well that's a lie! I still hear it.... now what do I do? It's still under warranty til September.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the distressing experience you've had with your Insignia 18 Cu. Ft. Top-Freezer Refrigerator, from the initial damage upon delivery to the persistent issues with noise and faulty components. We're disappointed that you had to deal with these problems, and we're sorry that our previous attempts to resolve them didn't meet your expectations. Since the warranty is still valid until September, we'll do our best to address the remaining issues promptly and provide a satisfactory solution. Please contact us again so we can schedule a service appointment to investigate and resolve the whining sound issue once and for all. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior design is good and you can control the temperature and humidity
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was exactly as advertised. Perfect size and more shelf room than expected.
I would recommend this to a friend - Pros mentioned:Space
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has work great it has alot of space bigger than the one we had.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Spare Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great, I needed it for drinks and things that will not fit in my normal fridge. Did not need another ice maker, just a fridge and small freezer. This one is GRREAT.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerador
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quiality. I would recommend it. U can fit anything on there.
I would recommend this to a friend Must get
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for this great product, I love it. The compartments for the veggies are the best they last longer unlike other fridge.
I would recommend this to a friend