Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
A great little fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new fridge. It has plent of space and fits just perfectly in our kitchen. Delivery was quick and easy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KarenQ, thank you for your interest to our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
- Cons mentioned:Door
Not able to change direction of door opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer installed door screws too tight. I could not remove them to switch the way the door opens. When I pulled out the power tools ( because it was impossible to do my hand) I was stripping the screws they would not budge. I almost returned the refrigerator because of this but instead I am dealing with the inconvenience of the door swinging in the wrong direction.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Sorry about that. If you could found 8mm T-handle socket wrench, it could be very easy to remove the hinge screw.
- Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for Fit right in the space of my kitchen
I would recommend this to a friend - Pros mentioned:Size
Great Fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator as a basement refrigerator, we have had it for about a month and so far so good! The freezer is a good size and I’m pressed with how much room is inside the refrigerator.
I would recommend this to a friend - Pros mentioned:Space
Lots of storage space. Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a great price! Plenty of storage space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeeannA,
Thank you for your great review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it to be a great fridge at a great price with plenty of storage space. Your satisfaction is important to us. Patricia | Insignia Support
- Pros mentioned:Size
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It at arrived damaged but it still works it does it’s job. Best Buy did offer to replace it but we wanted money off the total purchase but it’s okay.
I would recommend this to a friend New Fridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The settings on the fridge are oddly done, and adjusting it to make it colder doesn't seem to actually do the job. If you have to door open too long (like when gathering food to cook dinner) it makes an annoying beeping sound which is completely un-necessary and just outright irritating. Overall it's doing the job, but the fridge that I had from way back in 2009 was less of a hassle and did the job BETTER.
I would recommend this to a friend- Pros mentioned:Size
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bigger than expected but not a bad thing. Works great and the price point is perfect.
I would recommend this to a friend - Cons mentioned:Door
Good refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. I wish the door container was a little bigger. It is not big enough for a gallon water container
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good refrigerator. Its small but holds a nice amount of food and drink
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your fantastic 5-star review for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're delighted to hear that it's serving you well, holding a nice amount of food and drink despite its compact size.Your satisfaction is our greatest reward, and we're thrilled to know our refrigerator meets your needs. We appreciate your feedback and your support. If you have any more insights or need assistance, don't hesitate to reach out. Thanks again for choosing Insignia. Enjoy your perfectly chilled food and drinks!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Worth Every Penny .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! My husband loves this fridge! Our son loves this fridge ! Whenever i have a function someone always compliments our frige ! My favorite part is the timer that beeps when youve had the doors open to long ! Its great especially if you have smaller children. Next would be the LED lights . It definitely give the fridge a more brighter look than the old Bulb . & lastly the sliding “dairy” dawer . It makes it easy to customize your fridge to your liking ! 10/10 definitely recommend!
I would recommend this to a friend- Pros mentioned:Space
Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice upgrade from my last refrigerator. It has more space than you would think and is easy to store s lot of food.
I would recommend this to a friend - Pros mentioned:Size
insignia top freezer refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator is good but it is hard to get down so low to get into the back of the selves for items. I prefer freezer on the bottom which is what I thought I had ordered, but when it got here it was the opposite. .
I would recommend this to a friend - Pros mentioned:Space
Space saver - Great capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, space saver with enough capacity.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Quick! Thank you for your review! We're happy to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a great space saver with enough capacity for your needs. It's wonderful to know that you're satisfied with its performance. If you have any questions or need further assistance, feel free to reach out! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
If at first you don't succeed....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator delivered leaked water inside the fridge and after two attempts at fixing it, Best Buy replaced it with a new one. The new one works great. A great fridge for the money.
I would recommend this to a friend - Pros mentioned:Noise level
A bit of class at value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works quickly and shelving & storage are well laid out. Brushed steel is a sharp look and scratch resistant. Unit is also very quiet.
I would recommend this to a friend - Pros mentioned:Space
review good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad for size, and look, lot of space, price was good
I would recommend this to a friend - Pros mentioned:Price
My Refrigerator Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. I will recommend anyone to buy this unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, RajU! We're pleased to hear that you find the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be a good product for the price and that you would recommend it to others. Your positive experience is important to us, and we appreciate you sharing it. If you have any further comments or need assistance, feel free to reach out. Enjoy your refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
She Cave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this frig! Made a sitting area in my garage and it added a little makeover to my she cave.
I would recommend this to a friend- Pros mentioned:Size
Superb refrigerator....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious, easy to clean less noisy and produce beepingxsound if the door is ajar...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the refrigerator! It’s great to hear that it’s spacious, easy to clean, and emits a beeping sound when the door is ajar. If you have any other feedback or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products