Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The text on the image reads: "Meets strict energy efficiency specifications which helps save energy and money."
  • Alt View 2. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • The image features a large refrigerator with a capacity of 18 cu. ft. It has a fixed glass shelf and two adjustable glass shelves for storing food items. The refrigerator also has two humidity-controlled crisper drawers to keep fruits and vegetables fresh. Additionally, there are two door trays for easy access to frequently used items. The refrigerator also has a dairy compartment for keeping dairy products organized. The refrigerator has a recessed handle for easy access and a freezer with a removable shelf and two door trays for added convenience. The freezer is also designed with frost-free technology to maintain optimal performance.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • The text on the image reads: "Alarm Off - Ser Power On Fridge Refrigerator. Interior Light. Easily adjust the temperature with a touch of a button. Alarm notification for open door."
  • Accessorize your fridge with an optional ice maker. Accessory sold separately.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 16. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • 18 Cu. Ft. Top-Freezer Refrigerator with enERGY STAR Certification Features Video video 2 minutes 36 seconds

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel

Model:
NS-RTM18SS2
SKU:
6472692
Highly rated by customers for:
$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,789 reviews
  • Pros mentioned:
    Size

    House owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits our small kitchen. We appreciate the soft chime it makes if the door is open too long or not closest.

    I would recommend this to a friend

  • Small fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my garage. And the price was exactly what I wanted to spend!

    I would recommend this to a friend

  • Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should cold and if you want colder it gets it done

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that the fridge is performing well and meeting your cooling needs. If you have any other feedback or need assistance, feel free to reach out. Enjoy your perfectly chilled items! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, nice looking refrigerator for not much money

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Insignia Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be a smaller cubic feet refrigerator. It is very spacious on the inside.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Delivery was on time and very friendly installers. The refrigerator is our spare and works very well. Great price and reliability.

    I would recommend this to a friend

  • Love it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a second refrigerator and very pleased with it. Also outside is very easy to keep clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Jmiller62! We're glad to hear the fridge is a great fit as a second unit and that the stainless steel finish is easy to maintain. Practical, spacious, and low maintenance that’s what we aim for! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge, does the job, keeps my food cold, so far so good.

    This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Love our refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! Is the perfect size!

    I would recommend this to a friend

  • Great product for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did well overall and well rounded fridge for the money

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Loved it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful and specious I completely loved it , but it does make a funny noise , normal like all fridges

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my fridge. Top quality for the price point.

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and staff was very good. I had to return the 1st one because it did not fit (my measurements were inaccurate). The return and replace process went smoothly.

    I would recommend this to a friend

  • Evcellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. It was delivered and set up professionally by Best Buy.

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was Perfect I love my New refrigerator ….

    I would recommend this to a friend
  • Pros mentioned:
    Size

    awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size fridge for my boyfriend and i. sleek and clean look with the basic necessities of a fridge

    I would recommend this to a friend

  • Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downsized so this was a good fit for what I wanted. Very happy with it so far, temp. control easy & works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Love insignia

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my insignia top-freezer refrigerator ,ihave alot of room to put my big pots

    I would recommend this to a friend

  • Price and quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space and settings easy to operate, more that I expected for a medium sized fridge

    I would recommend this to a friend

  • Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thank you.now I can keep food cold.and ice.woohoo

    I would recommend this to a friend
Page 71, Showing 1,401-1,420 of 2,789 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.