Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- |
- SKU:
- 6472692
Customer reviews
Rating 4.5 out of 5 stars with 2789 reviews
(2,789 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy delivery. Great customer service. Would definitely buy another product
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks so much, Brianna! We're thrilled to hear you had a smooth delivery and great service. Enjoy your new refrigerator, and we’d love to help with your next purchase!
— Shiela | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price is totally a Steal! Is works great and can fit a lot on it.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love my new Insignia stainless steel refrigerator. It has so much more room inside than I thought. So very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Pool house Fridge.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator Freezer works great for the price. Fits in the pool house perfect.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the inside, it has plenty of space to store your essential foods. Plus it looks nice with the stainless steel finish.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Keeps my ice cream ice cold. Very quiet.
I would recommend this to a friend Rated 5 out of 5 stars
William
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine it's very fast for cool we are more happy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi William! I'm glad to hear that you're happy with your Insignia refrigerator. It's always nice to have a reliable and efficient appliance in the kitchen. Enjoy the cool temperatures and the energy savings with the ENERGY STAR certification! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Insignia Refrigerator (18 cu. ft.)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Works. Not happy about the open back bottom section, however you can use an old refridg. shelf - tape across it and put it behind the fridge or use something else to block the area from any entry. It is an Energy Star, so that is a plus and I like the little alarm to remind you that the door has been open a little too long.
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far, cant really complain about anything. Only issue I had so far was it wasnt balanced properly and wiggles a lot when opening and closing. Which was fixed by just placing a thick piece of cardboard on one of the edges
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're enjoying the fridge and that the balancing issue was easily resolved. Your satisfaction is important to us, and we appreciate your input.
- Carl | Insignia Products
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stan in appliances in the Savannah location is outstanding- knowledgable and goes above and beyond regarding customer care and service.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re thrilled to hear that Stan at the Savannah location provided outstanding service and went above and beyond to assist you. It’s always great to know when team members make a positive impact through their knowledge and dedication. We truly appreciate your feedback.
Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Exactly as expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for a second fridge for our basement. Delivery was very impressive , carried down flight of stairs through garage, in and out in 5 mins.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great for the price. It gets the job done.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Jules
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully plenty of room for all my cold goods.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm glad the refrigerator is working well for you and has enough space for all your items. Thanks for sharing your feedback! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Space
Rated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for office. Nice sleek look. Plenty of compartments.
I would recommend this to a friend Rated 5 out of 5 stars
Help when you need it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy helped me when I most needed it. My refrigerator gave out , I applied for credit and was approved right away. The employee that helped was excellent and I purchased a fridge at a great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JuanQuint,
Thank you for sharing your experience! We're so glad to hear that Best Buy was able to assist you when you needed it most and that our Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator met your expectations. It's wonderful to know that you received excellent service and found a great deal.
If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price I would buy again it just for rental property
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia Stainless 18 cu.ft. Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good value, and great features. Thank You! Anybody would be happy with this refrigerator. Quality made. Thanks!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect sized fridge!! It is exactly what we were looking for and works great!!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
My Refrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value and the size is just right for the space available.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size and fits our needs perfectly will be even better when we install a ice maker
I would recommend this to a friend















