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Customer Ratings & Reviews

$499.99
Save $300
Comp. Value: $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,789 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Extra Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for garage. Excellent price point.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge and the price was good, but I had to upgrade to a bigger fridge with French doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 27cu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have good quality stuff and Excellent customer service. Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RosyD, for sharing your experience with the Insignia Refrigerator. We appreciate your kind words and are thrilled to know both the product and service have met your expectations. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator delivered had a small dent had a small dent, the customer service said they would give me $26 for the damage. The delivery people also damaged my wall. The lady said they would investigate, but I have not heard anything back. My daughter even told them please be careful as when they delivered the first refrigerator they put handprints on my walls which we are getting ready to paint. They messed up the primer. They still left handprints on the second delivery and damaged my wall. Waiting reimbursement of icemaker. I will look to see if we received reimbursement for icemaker install . I am dissatisfied with your delivery people. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product service was excellent bought in fl. Delivered in il.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Cross-state delivery and excellent service? Sounds like everything came together perfectly. We’re honored to be part of your home setup. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Additional Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for additional refrigerator for drinks and overflow from the one in our Kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge for my garage. Very roomy for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect basement fridge freezer combo! Love the best buy customer experience- thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps food cold. Delivery man rodney did great and was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job Deputy use them again for all my stuff. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maggie’s refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and a nice backup item for our ranch. A bit small for a large family

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, sportsman, for sharing your experience with the Insignia Top-Freezer Refrigerator. We’re happy it’s serving well as a backup option for your ranch and appreciate your insight on its size. Tine | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Standard: Doors are Too Jarring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors rattle items on door shelves very violently when opening. Doors are sealed tightly, so opening is pretty jarring. However, hinges are also very “sticky” so really need to push to close doors (fridge and freezer). Nevertheless, about what’s expected for the price. Not sure I’d recommend. Still fairly pricey so expected a smidge better that what we got.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good size fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fridge, wish it had an ice maker. I hope these led lights last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator works great and good price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that you're loving your new refrigerator! Providing high-quality appliances at a great price is what we aim for. Thank you for choosing us, and we're glad the refrigerator is meeting your expectations. If you ever need assistance or have any questions, feel free to reach out. We're here to help!

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the space it has for food! It looks really mice in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a no frills, affordable refrigerator, and this model fit the bill.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator met your needs for a simple, reliable, and budget-friendly option. It’s great to know it checked all the boxes for you!

      We appreciate your review and hope your new refrigerator continues to serve you well. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice top-freezer refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice top-freezer refrigerator. Love the look and works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect extra fridge for the garage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect size for a extra fridge for the garage. Will be used for food for a party & then to store cold drinks in the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    18 CuFt Insignia Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price! Compact yet spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge! It’s perfect for my house and is perfect for our small family!

    I would recommend this to a friend