Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- |
- SKU:
- 6472691
Customer reviews
Rating 4.5 out of 5 stars with 2636 reviews
(2,636 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 18 Cu. Ft. Top-Freezer Refrigerator's size, ample space, and great value for the price. Many appreciate its performance and sleek design, while also noting the effective cooling system. However, some customers point out issues with noise levels, door functionality, and occasional damage to shelves upon arrival. A few also mention concerns about the refrigerator's condition upon delivery.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best and everything stays at the right temperature. Its big and roomy inside with a lot of space . I love it.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge from Best Buy is spacious, quiet, and efficient. Keeps everything cold and organized. Very satisfied with the purchase!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mekhi, thanks for your review! It's wonderful to hear that you're satisfied with your new fridge and that it's spacious, quiet, and efficient. Enjoy your organized and cold storage!
- Shiela | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect for condo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying my condo I needed to update a few appliances. I purchased a new fridge from another place and it was a complete headache from the moment it was delivered. They would not replace it even though it was under warranty so I finally gave up and bought this inexpensive fridge. Yes it’s simple and basic but it WORKS! it freezes perfectly and keeps my food cold. I’ve only had it about a month but like I would expect a fridge to be,, it’s quiet and I don’t even know it’s there. I works!!! So happy I finally just bought this and got the Frigidaire out of here!!!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That sounds like a frustrating experience with the previous fridge, but we're thrilled to hear you're so happy with your new, reliable Insignia fridge! It's wonderful that it's working exactly as you expect, keeping your food cold and frozen, and operating quietly. Sometimes, simple and reliable is exactly what you need. We're glad you found a solution that works for you. We appreciate you sharing your experience! - Carl | Insignia Products
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement over a similar size but noisy and aging brand X. Very quiet when running, no external fans, cleans up easily, plenty cold. The door is self closing but important to level the fridge front to back. Although storage options are quite adequate the door bins could be 1-2 inches wider to fit typical glass jars, bottles, cans, etc.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi rockon,
Thank you for the detailed and thoughtful review! We’re thrilled to hear the fridge is a big improvement especially in terms of quiet operation and cooling performance. Your feedback on the door bins is appreciated and will be shared with our design team. We’re glad it’s working well for your space! Patricia | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
Amazing price to value fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has honestly been such a good fridge to my girlfriend and I. It's got plenty of room to separate and organize, and provides a lot of shelving space too. It doesn't have an icemaker or water connection, but if you get a small icebucket and some extra ice trays(comes with one nice one) you can stack up plenty of ice pretty easy. Anyone looking to get a fridge without spending multiple thousands should definitely look into this one. Also I saw some people reviews saying they dented or messed theirs up. I pulled this fridge up some stairs in it's box and moved it all around and it never dented, that's just my experience though.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge for its price and size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this fridge really delivers. I had to replace the fridge in my basement suddenly and did not want to spend a lot of money on this. With the freezer on top. you really maximize how much space you have up there. Additionally, the ability to change the doors so they swing to the left was a big help based on where I wanted to have it placed. I would absolutely recommend this for its size and price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the fridge has been a great fit for your needs, especially during an unexpected replacement. It’s great to know that the top freezer design and reversible doors added to its convenience and functionality. We truly appreciate your recommendation and are happy that the size and price worked out so well for you.
Keith | Insignia Support
- Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
I love my fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it inside and out. Very spacious i can organize everything. Temperature is preset. It’s door’s opening can be switced to the other side. The freezer is spacious too! And it’s very quiet. Me and my family just love it!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Yammy! Thank you for your fantastic feedback! We’re thrilled to hear that you and your family love the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It’s great to know that you find it spacious, well-organized, and quiet. The preset temperature and reversible door are definitely convenient features. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Insignia was the BEST choice for me!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at a lot of refrigerators. I came back later and looked again. I kept getting drawn back to this model. It had gone on sale for $479. I added Geek squad 3 year protection. At first I was concerned about getting a delivery date on my day off and that was not a problem. This refrigerator is larger than the one the apartment had on the inside of the refrigerator. I wanted my own, the office had no problem with that. There are no handles, its very easy to open. The seal is tight. The light is long lasting LED, and there is a light in the freezer, something I have never had and what a difference. The shelves are glass, and I just cover the glass with a soft liner. There is a generous ammont of plastic door shelves for all of your needs. ALSO it is so very quiet. It is also energy efficient. You really can't go wrong here. The ordering proccess was easy, the delivery smooth and easy. I jokingly said to the delivery gentlemen it should have a slight dent ding on the side and he said, no its new. There is a small dent ding on the left side, small and not noticeable. IT IS PERFECT. The freezer even passed my ice cream test. I like my ice cream hard. Everytime I go to my kitchen now, i smile.
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased the Insignia 18 Cu. Ft. Top-Freezer Refrigerator (Stainless Steel) about a month ago, and overall, I’m very happy with it. For the price, it’s a solid, no-frills fridge that does exactly what it promises — keeps things cold, runs efficiently, and looks clean and modern in my kitchen.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, OrlyB, for sharing your experience with the Insignia 18 Cu. Ft. Top-Freezer Refrigerator. We’re glad it’s delivering dependable performance and modern style while fitting your budget. Your satisfaction means a lot to us. Tine | Insignia Support
Rated 5 out of 5 stars
Fantastic Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge does exactly what it's supposed to do and it does it great. There is never a warm moment and spoiled food. And it beeps to tell you that you left the fridge open. It doesn't take as much energy as other fridges so you save on electricity and it still stays very cool.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, EdgarA! Love how you highlighted the energy savings and smart features like the door alert. Sounds like a fridge that’s doing everything right!
— Shiela | Insignia Support
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
GET IT YOU WON'T BE SORRY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Its AFFORDABLE, looks nice with my other stainless steel. Its quiet works BEUTIFUL. If you looking for a good fridge place try this one.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect fridge for small space
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space works great. Great size for a small space but big inside. Great temperature control. Easy to take apart to clean.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YusmitD,
Thank you for your fantastic review! We're delighted to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs with its spacious interior, great temperature control, and easy-to-clean design. Your feedback is greatly appreciated and helps us continue to improve our products. Patricia | Insignia Support
- Pros mentioned:Size, Space
Rated 5 out of 5 stars
Good size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good sized refrigerator. I live in a studio and I’m glad I found a good size fridge and it also has good space in the inside for food
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
amazing purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my fridge. Very spacious and love the lights on top and bottom section. And very cute design for my small kitchen .
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
GOOD PRICE GOOD QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goood Price lest just start there and the Quality on fridge is. Well worth for thr price the space. Keeps things cold . Excellente buy
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Will buy again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best fridge I have ever owned. I buy used usually and sprung for a brand new one for the first time and let me tell you that there isn't a comparison to be made even with much better it works. It's just a fridge right? Well having consistent temps and no worries about efficiency goes a long way even if it is just a fridge. Large drawers and plenty of space and it is just a nice looking fridge in stainless as well.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, Bradlee! We're thrilled to hear that you're loving your new Insignia™ refrigerator. It's wonderful to know that it's exceeding your expectations with consistent temperatures, efficiency, and spacious design. Plus, the stainless steel finish sounds like a great touch! If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your fridge!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Never judge a product by price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great fridge. Our old fridge died over night, and we were in a jam to get a new one quickly but didn't want to pay a lot of money. This fridge has been a great product for the price. I love that it beeps if the fridge door is open too long. Sometimes we don't get it closed all the way so to have it remind us is great! We have been very happy with this fridge and would defiantly consider this brand again in the future if the need arises.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Does the job
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size, sleek design. Made for functionality. Would recommend
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great compact choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect sized fridge to use in a smaller space and yet it still holds plenty. The price was also a bonus fit!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Sleek, Modern, and Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my purchase. I have never had a freezer with a light before, a small thing I know but it makes me happy. Storage space is perfect and I love that it has ample room for storage on the door as well. Easy to wipe down and it's so quiet.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend















