Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- |
- SKU:
- 6472691
Customer reviews
Rating 4.5 out of 5 stars with 2805 reviews
(2,805 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Best purchase ever!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an absolute life saver. The spacious room and modern design is both attractive and functional. Best purchase ever. The price was unbeatable!! ❤️❤️❤️
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your wonderful experience. We're thrilled to hear that you find the spacious room and modern design both attractive and functional. It's great to know that this purchase has been a life saver for you and that the price was unbeatable. Your feedback is valuable to us as we strive to provide products that meet our customers' needs. Keith | Insignia Support
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great and is a wonderful deal for the price. Not huge but the right size for the house.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect fit for your home. It’s wonderful to know you’re enjoying both the look and the value—it’s designed to offer reliable performance without taking up too much space. We appreciate you taking the time to share your experience. Thanks for choosing Insignia™! Ivy | Insignia Support
Rated 5 out of 5 stars
Insignia Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic fridge, but also very elegant and spacious
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great price. They did skimp on the stainless steel look. The sides are not stainless steel. It works perfectly though.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Yes, I'd do it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right size, cools properly, an excellent price and quiet running. What more could one reasonably expect?
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Working great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice refrigerator. Storage space is great. Customer service is great.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great second fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage refrigerator. Solid shelves and temp contol. Best for out tamales and cool drinks for guests.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this fridge! It is just the right size, has no handles (personal preference), has perfectly spaced shelves, good size spots in the door, easy to adjust settings, and best of all, a light in freezer. A feature that should be standard, but isn't, even though it is so necessary! I do wish I'd been able to get it in a color other than white, but the features are what's important, and it meets my needs so perfectly.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Just perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for the small size i needed. looks good with perfect match with my other appliances. perfect for me and my wife. Also delivery was great and fast, Love it!!!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking, blended with my space and color, works perfect (noiseless). Worthy replacement.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Gets really cold and Best Buy did great at delivering!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, JesseP! We're so glad to hear you're enjoying your new Insignia™ refrigerator and that it's keeping things perfectly chilled. It's also wonderful to know the delivery experience went smoothly—thanks for taking the time to share your thoughts! Jeth|Insignia Support.
Rated 4 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this fridge about a month ago which is why I’m only giving 4 stars. So far so good! Love that it has a light in the freezer.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've previously owned an insignia refrigerator and really liked it. So, I bought another one same size. It's set up a little different inside than my old one but, I like the new one's set up better. Everything works as it should and I'm pleased with performance and price. I consider it a great value. The guys that did the the installation were professional and got the job done well! Thanks!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your continued trust in Insignia. We're thrilled to hear that your new refrigerator is living up to your expectations and that you prefer the updated interior layout. It’s great to know everything is working as it should and that you’re pleased with both the performance and value. We also appreciate your kind words about the installation team—they take pride in delivering professional service.
Keith | Insignia Support
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is great! Very spacious for it to look as small as it does.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great outlet priced fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price at the outlet. Just starting using it with no problems.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still working and hoping it lasts a long time compared to the previous purchase that lasted a day. 4 stars because every now and then there's this noise that sounds like ice breaking or falling. And no, it doesn't com with an ice maker. It also makes a squaling like sound once in a while. Not loud but kinda scary since I've never heard that from any of my previous refrigerators. Hoping all the sounds are normal and not something I should be worried of.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, LizaB. We're glad to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is still working and hope it serves you well for a long time. Regarding the noises—some refrigerators can make occasional sounds due to expansion, contraction, or refrigerant flow, but we understand how unsettling unexpected sounds can be. If you're ever concerned, checking the user manual or reaching out to customer support might help clarify if the noises are normal. We appreciate your insight! Tine | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Love this refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It's the perfect size to fit into a small area in my kitchen. I love the bins and the clear shelves.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Stacey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Highly recommend. Have lot's of space. For food. Very quiet.
I would recommend this to a friend - Pros mentioned:Overall performance, Price, Size
Rated 5 out of 5 stars
Garage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far - perfect garage fridge. Great deal, totally worth it
I would recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 18 Cu Ft Insignia Top-Freezer Refrigirator is "ok" for the low price tag. However, If you are looking for a long lasting durable option then spend a couple hundred dollars more and purchase another brand. The interior door shelf pieces are made of a flimsy plastic material that easily cracks / break. The refrigerator door never stays sealed shut even after trying to adjust the bolts that a hold it to the frame. Also, the door dents easily making it look haggard beyond its life span in your house, The one positive and an important attribute is it does maintain a consistently cold temperature at an efficient energy rate and the alarm is a life savor for those who frequently leave the door open like i do. I would only recommend this for a second refrigerator option in a basement or garage
No, I would not recommend this to a friend















