Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- SKU:
- 6472691
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
Good Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, I have no complaints regarding my purchase of the Insignia 18 Cu Ft. refrigerator. I bought it as a second refrigerator alongside my larger refrigerator. It appears to keep the cold settings well and fits in the smaller space I use it in. For the price, I recommend it.
I would recommend this to a friendGood Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Value, large freezer area. Appreciate door open alarm.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We're glad to hear you're enjoying the excellent value and spacious freezer of the Insignia™ Top-Freezer Refrigerator. It's also great to know the door open alarm feature is appreciated — it's a small touch that makes a big difference. Thanks again for sharing your experience! Ivy | Insignia Support
- Pros mentioned:Overall performance
Fridge review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing! And super easy to install. It fits perfectly in our home and it’s super easy to clean.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Refrigerator keeps food cold. Great space and looks great in my kitchen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, HannahM! We're delighted to hear that you're enjoying your Insignia™ Top-Freezer Refrigerator and that it keeps your food cold while providing great space. It's wonderful to know that it complements your kitchen beautifully! We appreciate your feedback and your support—thanks for choosing Insignia™! Ivy | Insignia Support
Love this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new fridge I was trying to get the 20 cu not the 18 but all my stuff fits in the 18 so I am happy great fridge for the price
I would recommend this to a friend- Pros mentioned:Size, Space
Perfect size!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many compartments where you can organize your food, it is the perfect size and fits just my needs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MelM! We're delighted to hear that the Insignia™ Top-Freezer Refrigerator is the perfect size for your needs and helps you stay organized. Enjoy your well-organized kitchen!
- Shiela | Insignia Support
Perfect for a smaller kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks sleek and clean, there is plenty of space but it doesn’t take up too much room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the fridge sleek and clean, with plenty of space while not taking up too much room. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Noise level
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really pleased with this fridge. Originally it was delivered with two slightly cracked shelves on the door, but that was taken care of. The fridge itself is great. Perfect fit for my galley kitchen. Great shelf space. There is a light in the freezer. Ice maker works great. People talk about this making weird noises, but mine is really quiet. You only know it's there after it makes ice. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Price, Size
My fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it great size and works awesome and the price was incredible
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. Refrigerator is working very well & very quiet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're so glad your Insignia refrigerator is a good product that's working very well and is very quiet. We appreciate you sharing your positive experience!
Carl | Insignia Products
- Pros mentioned:Overall performance, Size
Simple & Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple fridge. It works well and has plenty of space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the fridge is working well for you and that its spacious interior meets your needs. It’s great to know that its simplicity and performance are making a positive impact in your home. We truly appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator! I couldn't have asked for a better one for the price.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice new reasonably priced fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new small fridge and this fit the bill perfectly. No Bells and whistles, just does what it is supposed to do.
I would recommend this to a friend They are right. It is noisy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have said it is very loud and the noises are varying and strange. I got rid of my 20 year old fridge because of its noise and this is worse. That said it does seem more efficient than my old one. For the price and my lifestyle it is fine but if I was an entertainer this would be unacceptable as I don’t want my fridge to be a talking point.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Steph. We appreciate your honest feedback on the refrigerator. While we’re glad it's more efficient, we understand the concern about noise levels and will keep this in mind as we continue improving. Tine | Insignia Support
Unsatisfied product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator last month but came with lots of visible dents. The delivery guy took photos & also my sister. I was told that costumer service is going to give me a call to discuss about damages. He also told me that I have the right to exchange the fridge or ask for discount since the damage happened to their end. I wanted but no one called me about it. I sent email and trying to call but no one is picking up the phone.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Door
pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge nothing fancy but its got the modern look and gets the job done no problems with it so far other than the doors sometimes i sometimes have to double check if the door closed entirely. not a terrible inconvenience
I would recommend this to a friend - Pros mentioned:Size, Space
perfect little fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We need a small refrigerator and this Insignia is perfect for our space and has good space inside. I love the placement of the door shelves as they create more usable space then our last one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We’re delighted to hear that the Insignia refrigerator fits perfectly in your space and offers ample storage inside. It’s great to know that the door shelves are providing you with more usable space compared to your previous refrigerator. If you have any further comments or questions, feel free to reach out. Enjoy your new fridge!
Keith | Insignia Support
- Pros mentioned:Price, Space
Excellent, large refrigerator, great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a refrigerator for our garage, a second fridge, that had a significant amount of cubic feet of space, for a low price, that could be delivered. We were very satisfied with this purchase. It runs great has plenty of space and delivery was smooth.
I would recommend this to a friend - Pros mentioned:Size, Space
Refrigator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small kitchen but i also have 7 kids, this refrigator was the perfect side for my kitch. It has a lot of space
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AshleyC! We're thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your small kitchen and provides plenty of space for your family. It's wonderful to know that it meets your needs so well. Your feedback is much appreciated!
- Shiela | Insignia Support
- Pros mentioned:Size
Good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything cool. I like that it doesn't take up too much space. I like the stainless steel.
I would recommend this to a friend