Customer Ratings & Reviews
- Model:
- NS-RTM18WH2
- |
- SKU:
- 6472691
Customer reviews
Rating 4.5 out of 5 stars with 2805 reviews
(2,805 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Great space and sleek design!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space, super convenient and sleek modern design. I’m very happy to have chosen this brand for the first time. I highly recommend this fridge, it’s a great purchase and has very cool features!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
decent for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge and freezer. great light in the freezer, but the one is the fridge is dimmer. decent storage. not much adjustability though. Best feature was that it fits the space i needed - shallow depth, at a decent price
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, looks slick, very compact but also great capacity for my needs.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're delighted to hear that you find it to be a great machine with a sleek design and that it meets your capacity needs while being compact. Your satisfaction is important to us, and we're glad you're happy with your purchase. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Price
Rated 5 out of 5 stars
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Brand Insignia does not only provide lower price but good quality making it a great bargain.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
New refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient size. Looks good & runs quietly. Delivery was smooth. I am quite pleased with the LED lights & the door left open alarm.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good value for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the fridge during Black Friday sale which was all month November , 2023. $100 off with free delivery. Good deal. Whilst the fridge is basic it does its job well. The only thing was there was a problem with the delivery service. It was scheduled for a certain date and that day I received a call from Best Buy stating it wasn't going to be delivered that day. Another day had to be scheduled. When I quizzed the Best Buy representative as to why the delay she told me she had no further information given to her by the 3rd party delivery company. This flow of communication needs to be there.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price, Space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its excellent for the price and very convenient with the space it has
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
“ Cool” refrigerator.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little refrigerator for an unbelievably low price. In fact, it’s better than my $1,200 one I bought 5 years ago for my home so I replaced that one with this one. I bought a second one for my cabin. Great price, too!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you found it to be a great value and even better than your previous, more expensive refrigerator. It's fantastic that you decided to purchase a second one for your cabin as well. We appreciate your feedback and are glad to know you're enjoying the quality and price of our product. Ivy | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than what I imagined, fits perfectly in my small apartment kitchen
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. And looks amazing. Delivery service was great.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used it for a year and dont see any problem with it.
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and it does have lot storage and space . Only thing was missing was it does not have ice maker. Good part is it gives you more space in freezer without it .
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice for my food
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like too much my refrigerator!! Material easily to clean, beautiful
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, Ive had it about a year now. LED lights make it nice and bright, and it beeps if a door is left open. You can adjust the coldness in both fridge and freezer, and even the humidity in the drawers where you keep veggies at the bottom. The only downside is it makes a WEIRD noise like an animal dying or someone moaning creepily lol its so weird. Also I accidentally broke a few of the side shelves and have had such a difficult time finding a replacement part (3rd party websites because best buy does not carry) and I have not been able to find what I need for almost a year now. Ive been without side shelves and it sucks but the fridge is still great nonetheless
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Refrigerator for my daughter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is perfect for my daughters apartment, the delivery guys were fantastic. They actually removed and reinstalled her front door to get it in.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great fridge after replacement unit was delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, but had to get a replacement unit delivered because some of the shelves were broken. Otherwise looks great and cools nicely both in freezing and normal cooling compartment. Compartments are very well lit.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia„¢ - 18 Cu. Ft. Top-Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia- 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. So far it is working perfectly. I am satisfied with my purchase.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear your new refrigerator is working perfectly and that you're satisfied with your purchase. We appreciate your support and are happy it's been a great addition to your home.
Keith | Insignia Support
Rated 5 out of 5 stars
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome from in store experience to delivery ! Payment process in store was nice and easy and explained throughly ! Deliver was quick and very professional! Will recommend , this is my second fridge from you guys ! Thank you
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Door
Rated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fridge, especially for smaller/ limited spaces. Ours leaks randomly and the door won't seal properly the first time unless you use a bit of force.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
There has a door aid structure to avoid the door rebound issue. Therefore, you need a little big force to close the door.
Rated 5 out of 5 stars
nevera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super spacious, good quality, cools and freezes the crowd, I recommend it.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel
I would recommend this to a friend















