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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1867 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,867 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit fits perfectly, very simple. Clean lines, spacious freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size refrigerator/ freezer to use as a second refrigerator in the basement. Also a great price for the unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Include handle hardware please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great, it was the effort to get the four bolts to install the handles that has reduced this rating. Getting them was hard because they wanted me to return it and have a new one delivered...all that just to have four bolts "possibly" included in the new delivery when the original fridge was fine. Finally, Insignia CS understood what I needed and sent one bolt. It took another call to get the other three. Obviously, this is Rocket Science.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and unexpectedly quiet. The lifespan may be shorter, but it's definitely worth more than the price. Everything—from buying it, being contacted by Best Buy for delivery, to having it delivered to the third floor without an elevator and hauling away the broken one—was as smooth as it could be. Very satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed and thoughtful feedback! We're glad to hear you're enjoying the spacious and quiet performance of the unit, and that the entire process—from purchase to delivery and haul-away—went smoothly. It's great to know the value exceeded your expectations, and we truly appreciate your satisfaction and support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional refrigerator and this one is serving its purpose. Runs very quiet, efficient and no issues to date. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Decent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for the garage! Took several days to get to optimal cooling but seems to be regulated now but not on the recommended temperature setting. Bit freezer and refrigerator have temps lowered to cool & freeze at the desired temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    More bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for additional cold/freezer storage at our camper. Was impressed with how much capacity it has, and the quality for the price. Super quiet when it runs, can’t even tell it’s on. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for a second fridge, not fancy, but plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice smaller sized fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge to have a spare one in my garage and it doesn’t disappoint. It’s quiet, reliable and a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with .y new refrigerator. Not only does it look great in my kitchen but it works flawlessly. With all the room I have in there, I have no problem getting all my food in there now . I am very pleased with my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Perfect backup Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so that way we had an extra refrigerator in the upstairs part of the house. Works like a dream and runs great. Fits nicely into the laundry room with plenty of space to hold all the extra stuff for the kids and grandparents that live on the second floor without them having to come down stairs all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Far So Good...Happy with Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product for an affordable small kitchen refrigerator. I did have the older model for about 3 years and it died on me so, hopefully this one works to its potential so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space easy to find items inside without issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this fridge has exceeded expectations. Functions well, very spacious and nicelt designed/lay out. However time will tell fully.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, SamS! We're delighted to hear that the Insignia 18 Cu. Ft. Top-Freezer Refrigerator has exceeded your expectations with its functionality, spaciousness, and design. We hope it continues to serve you well over time! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't be better. Justbought one and had my other one for 4 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my 1956 Frigidaire died. How dare it after 68 years! Sadly I had to start shopping for a new fridge. Price was a major concern, so I googled refrigerators in my area. Was kind of shocked on how much they are now. I saw this one pop up, and honestly.. I hadn't even though about Best Buy. I'm in Omaha, so we tend to go with NFM for the best deal. The normal price was way cheaper than them, AND... it was on sale at $100.00 off. I had concerns about a house brand, but it was better than expected. We'll see how many years I get out of it, but so far, it's FANTASTIC. Also, the delivery people were so good, and I'm so impressed with this fridge, I will be buying from Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older refrigerator in our basement for extra storage and to keep soda and water bottles cold. It was time to replace it and we wanted to downsize. I looked at the Best Buy options and at the moment this one fit our budget. So far we are Extremely happy with our purchase !! Even though it is smaller than the old one, there is plenty of room, it will hold a 32 pk of water and still be room on the shelf. It has an adjustable shelf in the freezer and lots of room in the door as well. It runs quiet and the recommended settings are perfect. Overall if I had to pick one again, I’d choose this one again !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re thrilled to hear that you’re extremely happy with your new refrigerator. It’s great to know that it fits your budget, provides plenty of room despite being smaller, and runs quietly with perfect settings. We’re glad it meets your needs for extra storage and keeping beverages cold.

      If you have any other comments or need further assistance, feel free to reach out. We appreciate your support and are delighted to hear you’d choose this refrigerator again! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy! Or you could say a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price we could find anywhere for a basic refrigerator with a good sized freezer. Great second refrigerator!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Great! Thank you for your fantastic feedback! We're delighted to hear that you found the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator to be a great buy and at the best price. It's wonderful to know that it serves as a great second refrigerator with a good-sized freezer. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best refrigerator at lowest price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this refrigerator. It is roomy in freezer and fridge. Looks beautiful and the price was astoundingly low. A friend of mine recently bought a fridge at 5 times this price and mine is actually nicer and has more room. Amazing!!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great garage fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what we needed, great garage fridge for large family.

    I would recommend this to a friend