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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1868 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,868 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge for the price. It keeps stuff cold. Delivery and scheduling was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and certainly quiet. I really like that there are two temp controls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and I am super happy with it. It’s super quiet and has tons of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW LOYAL CUSTOMER FOR LIFE!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about going through Best Buy as I had always thought it was expensive. Boy was I wrong..they have some of the most competitive pricing the people are not only knowledgeable and helpful but also they are not pushy and I felt comfortable making purchases myself without having to drag my husband with me. The fridge is excellent the delivery and install was fast and done in a very professional manner. I will now make all my major purchase through Best Buy and will let everyone know about the great prices but also the excellent warranty program that is top notch. If you are reading this don’t even think about going anywhere else I promise you’ll be satisfied!! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Angel’s Fridge Purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to keep extra things you need with a household of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    More than happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is perfect for our house! It has more than enough space and is more efficient than expected! I'm very happy that we purchased this model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    This Refrigerator is a WINNER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Refrigerator. It has much more space than our old refrigerator which was a Frigidaire. I would have given it 5 stars but the reason I gave it 4 stars was because at the top where you are suppose to store your ice-trays the space was not wide enough for us to put ice trays but if I had to buy this refrigerator again I wouldn't hesitate to buy it again. The price was right as well and the people who brought our refrigerator was very professional. They broke down the old refrigerator so they can easily take it out of our very narrow space. These guys did not mess around. They didn't waste anytime in getting the job done. I was very impressed with everything, the new refrigerator and the guys who installed our new refrigerator. Thank you so much for good customer service. Sincerely, Gregory

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Great for 2nd refrigerator. Roomy for its size. Like it’s design.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you find it roomy and well-designed, making it a great addition as a second refrigerator. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Moms gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functional refrigerator love that it wasn’t too big and not too small

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the refrigerator for about a month now and so far, I'm really happy with it. Works well and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Noise and Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and second day it was making a noise but it stop once it calibrated the thermostat and temperature. Doors are tight which permites the door to be fully close but you have to hold the refrigerator with one hand. Noise is gone and its working great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear that the noise issue resolved itself after the thermostat and temperature calibration. It's also great to know that the tight door seal is helping maintain efficiency, even if it requires a bit of extra support when closing. We’re happy to hear everything is now working great and appreciate your feedback as it helps us continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased during a great sale! Super satisfied with this refrigerator. Small, neat, and very roomy inside!!!! Recommended to all of my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small refrigerator, and we found it with the Insignia we are very happy with it ,its runs very quiet,and keeps the food and drinks perfect ,would give this baby a five star rating,very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was right for me works great and keeps everything cold will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking, well working fridge, using it in the garage and no issues so far, very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Second Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator with top freezer for our finished lower level. Fit perfect in the small space we had for it. All we had to do was remove the taping inside the refrigerator, put on the door handles and plug it in. Works beautifully for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought from an outlet as an open box, it works well and you can’t even notice/ differentiate it from brand new! Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Roomy Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of this refrigerator. I needed an extra one to store the holiday cookies and dishes I will be making. Plently of room inside, so it serves my purpose nicely. I recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    White fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I could afford, the guys that delivered it were very helpful and removed my old one

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lightly used refrigerator. Great product for the cost. Stays super cold and holds a large amount of products

    I would recommend this to a friend