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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1875 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,875 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought from an outlet as an open box, it works well and you can’t even notice/ differentiate it from brand new! Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Roomy Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of this refrigerator. I needed an extra one to store the holiday cookies and dishes I will be making. Plently of room inside, so it serves my purpose nicely. I recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    White fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I could afford, the guys that delivered it were very helpful and removed my old one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    I would definitely purchase again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator of good quality! I am very satisfied. I bought it as a second refrigerator for my rec room. It is very roomy. And it is very nice. Lots of space. And it works great! I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lightly used refrigerator. Great product for the cost. Stays super cold and holds a large amount of products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not flashy not smart and definitely not top shelf model but it does the basic job really well. The price is way way competitive, can’t go wrong with this brand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the product is serving its purpose well and that you found it to be a great value. While it may not have all the high-end features, it’s great to know it delivers solid performance where it counts. Your support and trust in the brand mean a lot to us. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 18 cf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only about a month old, but worki g well. Ask again in a couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 4 out of 5 stars

    Easy to clean. Keep food cold enough!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works as expected. Keep food cold enough and easy to maintain it clean on its surface. Sometimes it makes noise that sounds like small ice popping or cow mooing. It doesn't bother us if we turn the TV on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price. Its a good size and it has a modern look inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Everything

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was everything I needed and more. The price was very budget friendly especially for the quality! Super easy to put together but you will definitely need some muscle on some of the screws if you need to change the door orientation. It’s not too big but the inside capacity is amazing! Shelves and door baskets are easily customizable and hold a ton! If you need a budget friendly, space saver, high quality fridge, absolutely go for this one! You will not be disappointed!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your incredible 5-star review! We’re thrilled to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles has exceeded your expectations. It’s fantastic that you found it budget-friendly, spacious, and easy to assemble. Your detailed feedback about the customizable shelves and door baskets is much appreciated. We’re glad it fits perfectly into your space and meets all your needs. Enjoy your new fridge, and thank you for choosing Insignia!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits the space perfectly. It’s exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. I love the shelf space and design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works like the first day I bought it 2 years later

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for so good,keeping everthing cold and frozen we,ll see

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great so far. We have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Perfect Spare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for our spare downstairs unit. Freezer works perfectly. Has enough space for our purposes. Refrigerator is space efficient and keeps food and drinks cold. So far, so good. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was good about delivering the fridge my wife and I had purchased to our home and installing it and it ended up being the wrong size so we ultimately ended up returning it. We had the fridge for about a week, and it was a very good fridge. If not for the size in our new home, we would have kept the fridge. My wife and I just got married and moved in, so this is new experience for us. We highly recommend this fridge! Best buy helped my wife and I with getting the proper measurements when they delivered and though we ended up returning the fridge, Best Buy was able to come pick it up with ease. Thank you Best Buy, great service!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product!! Love the LED light inside!! Huge space on freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very good refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the break room at my son's auto repair shop and they all love it! It has lots of room for everyone there to use and looks great! I have many Insignia appliances from Best Buy and all are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refigirator review Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit just enough room for a 2nd refrigerator Has adjustable shelves for extra frozen goods and nice refrigerator area for non frozen items runs very quietly.

    I would recommend this to a friend