Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Great refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I use it as an extra one. Not too big and not too small.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, PaulinaB, for your wonderful feedback! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your needs as an extra fridge. Your satisfaction is important to us, and we appreciate your support! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Simple but functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple refrigerator but very functional, it delivers what it promises.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
big freezer fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how much room the freezer has. Unboxed, waited 24 hrs to let coolant settle and plugged up it was cold enough to put food in fast.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, SusanS! We're delighted to hear that you're pleased with the spaciousness of the freezer in your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it quickly reached the desired temperature after setup, allowing you to store your food efficiently. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! - James | Insignia Support | https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Insignia refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refridgerator. Good price. Delivered on time.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Nice refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Does a great job at a very reasonable cost.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Cool frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great, it sounds good, it’s just big enough for our garage. It keeps everything cool and frozen
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Insignia 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I liked about thos fridge is the storage capacity. The quality is alright
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very basic, good quality, refrigerator for my extra storage needs
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Chip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for size & quality of product. Able to deliver & install in timely fashion.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chip! Thank you for your feedback! We're pleased to hear that you're happy with the price, size, and quality of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that the delivery and installation were timely as well. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity, Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge that fits our needs. Lots of space in both fridge and freezer. Very pleased with the product and price.
I would recommend this to a friend - Pros mentioned:Capacity
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We choose this product because of its reviews and because it met the needs of our family. We were all sharing one refrigerator, and with a sixth moving in, we neede more space. Now our daughters can put all their cold stuff in this refrigerator, opening up room for us to have more storage space in our main fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you need. Simple and works. Only issue is the screws for the handle that you need to install. Just a bit rough for the nails to bite the grooves.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear the product is working well and meets your needs. We appreciate your note about the handle screws and will take that into consideration as we continue to improve our designs.
Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Insignia 18 Cu. Ft. Top-Freezer Refrig is GREAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps food really cold! Also my old side by side refrig could not fit a large frozen pizza in the freezer part. There is no problem with this one for frozen pizza storage.
I would recommend this to a friend - Pros mentioned:Overall performance
Fam Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price I love it and it's still like brand new after a year it was perfect!
I would recommend this to a friend - Pros mentioned:Size
Great Buy Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great buy at Best Buy! This refrigerator is just what we needed and fit our space perfectly. The quality seems good and we hope to have many years of service with this refrigerator replacing the last one that we had. You cannot go wrong with the price especially with a Best Buy sale price. Highly recommend!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like you made an excellent choice with the **Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator**! It's wonderful to hear that it fits your space perfectly and meets your needs. Getting a good deal during a sale is always a bonus. I hope it serves you well for many years to come!
If you have any questions about your new refrigerator or need any tips, feel free to ask! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance, Size
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator it is the perfect size and it keeps everything cool and the freezer keeps things frozon but you must adjust it properly
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I like it. It is very quiet and useful.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your positive review! We’re thrilled to hear that you find our product very good and that it meets your expectations. It’s great to know that you appreciate how quiet and useful it is. Your satisfaction is our top priority, and your feedback motivates us to continue delivering high-quality products. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your product!
Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Good so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very roomy and is working great so far! We got it on extra discount due to being a floor model. It isn’t noticeable at all and works great.
I would recommend this to a friend - Pros mentioned:Capacity
Perfect spare fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect spare fridge/freezer. Our other is freezer on bottom & everything gets lost. Much easier to fit food from big shopping trip in this one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, MaggieD! Sounds like this fridge is doing a great job as your backup—love how it’s making big grocery hauls easier to manage. And yes, top freezers really do help keep things visible!
— Shiela | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great buy-Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I was looking for. Works great Plenty of freezer space - very happy with purchase.
I would recommend this to a friend