Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and quiet operation of the 18 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its convenient size and adjustable temperature controls, as well as its simple design. However, some customers have reported issues with the freezer's performance and instances of physical damage upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Refrigerator great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great value. Works really well for its price point. Was well worth the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Is a Scratch & Dent Worth the Worry!???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratch & Dent, Brand New, Runs Fine, Reversible Handles, Ice Maker Optional, Right Size & Space...... Overall, for the price, could not be happier!!!
I would recommend this to a friend top freezer fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for the most part.. I do miss a light in the freezer section and still trying to figure out a couple of things.. the refrigerator door closes pretty much on its own.. but he freezer door does not.. seems like a screw or something on the door hinge is keeping it from doing that.. other than that it is good
I would recommend this to a friend- Pros mentioned:Overall performance
basic refigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic refer Does what it is supposed to do The first oney delivered came beat up but they replaced it right away
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, karinF! We're glad to hear the refrigerator is meeting your needs and doing its job well. Your experience is appreciated and helps highlight the value of a dependable, straightforward appliance—thanks for sharing! Jeth|Insignia Support.
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was very positive. The purchase process was smooth, and the delivery went exactly as expected. I arrived, selected a great fridge, and completed everything in just 20 minutes. Both the service and delivery were efficient and seamless. Best Buy offers the best prices that competitors can't match.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a refrigerator from Best Buy. I salesman was great. Didn’t beat around the bush about explaining the sale, payments, and delivery procedure. The 2 delivery guys came on time and removed my old refrigerator and set up the new one in far less time than I would have imagined. They did an awesome job all the way around. I have bought several other things from Best Biy and I’ve been happy with all my experiences. They have a great team.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that your new Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is off to a great start and that our Best Buy team—from the knowledgeable salesperson to the efficient delivery crew—made the entire process smooth and stress-free.
It means a lot to know you've had consistently positive experiences with us. We truly appreciate your continued trust and support! Ivy | Insignia Support
- Pros mentioned:Overall performance
Great fridge!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great fridge!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you love your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. If you have any other thoughts or questions, feel free to share. Enjoy your new fridge! |Angelica| Insignia Products|
- Pros mentioned:Overall performance, Size
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is a perfect size for our office. Great quality and looks good too! The install team called to provide a reminder they were on their way for delivery. Very professional and accommodating.
I would recommend this to a friend - Pros mentioned:Capacity
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity, like that the handle can be installed on either side. Looks great in the garage
I would recommend this to a friend - Pros mentioned:Noise level
Basement fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price this size range easy assembly very quiet operation !
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge, it's exactly what we needed, for a solid fridge for our apartment, fits perfectly and works wonderfully. Plus deliver was fast and easy.
I would recommend this to a friend - Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, fits perfectly and works like it should! Highly recommended. Thank you
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Good and cheaper than fancy fridges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Relatively quiet. New design without fan for heat dissipation.
I would recommend this to a friend Great Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for the office kitchen fits perfectly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PennmarkM,
Thank you for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We’re pleased to hear that it fits perfectly as a replacement for your office kitchen. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Size, Temperature control
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size fridge. Keeps everything cold and frozen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It’s great to hear that you find it to be the perfect size and that it effectively keeps everything cold and frozen. Your satisfaction is important, and it sounds like it’s serving your needs well. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great Cheap Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for area needed. Very nice and has humidity controlled fruit storage areas too!
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect for a small household
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was perfect and great priced trust me its definitely worth it
I would recommend this to a friend - Pros mentioned:Capacity
Budget friendly refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My church bought this refrigerator to donate to a family that could not afford to purchase one as required to keep their children from going into foster care. This was the best we could find that our Church’s budget could finance. The family feels the refrigerator was just what was needed for their large family and were very happy with the amount of food they could store.
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Very good refrigerator with a sticky door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator that has enough size for two people and keeps everything very cold. Only problem is the refrigerator door sticks/grinds a bit when I close it and I need to be careful to make sure I close it completely.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Simple Refrigerator Gets the Job Done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, regular, simple fridge. It provides plenty of space for my mom and I. Works great, brightly lit, and quiet!
I would recommend this to a friend